- KaylaTek, Inc. (MD)
- …We are seeking a highly organized and motivated individual to join our team as a Desktop Support Queue Manager . This vital role ensures the efficient ... and timely resolution of end-user technical issues by managing the desktop support queue within Remedy. The Queue Manager will be responsible for… more
- Dairy Farmers of America (Kansas City, KS)
- …issues related to Windows Autopilot and zero-touch enrollments (eg, Apple Business Manager /DEP). + Provide macOS support using JAMF, including troubleshooting ... 15-25% + Strong scripting abilities in PowerShell, Python or similar language + Desktop troubleshooting, repair and remote support experience + Apple ecosystem… more
- Advanced Energy (Milpitas, CA)
- …+ Assists in maintaining and updating support information such as the PC Support Queue , PC inventory, Assets, PC loaners, etc. as directed by Service Desk ... IT Site Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered,… more
- Adelante (Phoenix, AZ)
- …assistance to internal customers with end-user technologies via telephone and/or remote desktop . The IT Support Technician performs service desk dispatch and ... + Collaborates and teams with others on a variety of technology and technology support projects + Monitor ticket queue and delegate tickets as they arrive… more
- University of Virginia (Charlottesville, VA)
- The Assistant Manager - Access primarily manages the scheduling function of the team by implementing standards systems and processes to improve the patient and ... clinician satisfaction with scheduling activities across the Health System. The Assistant Manager ensures the scheduling team and unit meet or exceed performance… more
- University of Southern Mississippi (Hattiesburg, MS)
- …Desk Technicians and Desktop Technicians. Reports issues to the Customer Service Manager or Technology Support Services Director. + Works with other teams ... support staff. + Helps manage the work order queue and facilitate the timely resolution of issues. Updates...and a minimum of two years' experience in a desktop support position or a high school… more
- Hubbell Power Systems (Shelton, CT)
- …performance, utilization, etc. are provided to IS management. * Provide service desk queue support , perform ticket queue monitoring, resolution, and ... is accountable for the design, build, administration, and all areas of support of servers, hardware/software documentation, server projects, level 3 / level 4… more
- NTT America, Inc. (Sacramento, CA)
- …and periodically supporting help desk functions such as participating in a phone queue , preforming desktop support , and deploying hardware (laptops, VoIP ... + Adhere to Change Control Processes and Standards + Periodically provide corporate desktop support services including laptop imaging, printer support , user… more
- Veterans Affairs, Veterans Health Administration (Richmond, VA)
- …and clinical support to the Pharmacy Community Care Pharmacist Program Manager (s). Responsibilities will also include a full range of technical support ... hardcopy prescriptions, faxed prescriptions, and electronic prescriptions (via Vista's eRx Queue and OERR Queue ) as necessary while determining appropriate… more
- MyFlorida (Miami, FL)
- …directly to the Florida Department of Health in Miami-Dade County's Service Desk Manager . Analyzes desktop and laptop computer and peripheral hardware issues and ... computer problems for clients in person, or from remote locations as well as provide support for the departments' software applications. Incumbent will report… more
- House of Blues (Philadelphia, PA)
- …like you then please read on! WHAT THIS ROLE WILL DO + Manage ticketing queue and allocating tickets appropriately to team. + Assist manager in interview process ... of new candidates. + Provide immediate, high urgency support to all end users at our Hollywood office...Troubleshoot and repair hardware failures and issues relating to desktop technologies, eg laptops, desktops, printers, video conferencing, IP… more
- Superior Energy Services (Houston, TX)
- …Services Technician's primary responsibility is to supervise, prioritize and coordinate desktop hardware and software support activities for Specialized Rentals ... Services BU within his/her designated support jurisdiction while ensuring customer satisfaction and operational efficiencies are achieved. This role will provide… more
- Saint Francis Health System (OK)
- …potential delays and changes are brought to the attention of supervisor and/or manager for support and update of information to facilitate processing of ... organizational skills, communication skills. Essential Functions and Responsibilities: Daily queue accessed and analyzed to prioritize work to achieve optimal… more
- Robert Half Technology (Avenel, NJ)
- …diagrams * Create/manage annual budgets and capital investment plans * Manage one desktop support staff Education and/or Work Experience and Other Requirements: ... * Manage hardware lifecycle * Manage external developers supporting applications * Support technology initiatives and projects * Manage external vendors - telecoms,… more
- BlackRock (Princeton, NJ)
- …for the firm. The Windows Server Team is responsible for the support and maintenance of the firm's Microsoft infrastructure, Messaging Platform, Remote Computing, ... Virtualization platform and number of related technologies that support the business. This includes, but is not limited to Active Directory, DNS, DHCP, DFS,… more
- City National Bank (Newark, DE)
- …departments. May handle up to 12 different skills (Standard, Elite, CNO, Technical Support , Credit Cards, Crystal Infinite Cards, Apple Pay, Fraud Support , ... issues to Client Care Lead, Client Contact Center Management and Relationship Manager , as necessary. * Processes telephone transfers in the system within assigned… more
- Ferrotec USA (Livermore, CA)
- …high internal customer satisfaction with efficient and complete services and support . Sets up and troubleshoots PCs, provides user training, administers help-desk ... support , and maintains hardware. Administers the network, the network...and asset tracking. . Monitor and triage the helpdesk queue , ensuring accurate categorization, prioritization, and timely resolution of… more
- NBC Universal (New York, NY)
- …and translate them into functional solutions + Maintain the primary Jira Service Management support queue for the Global Streaming site + Engage and partner ... for the configuration, maintenance, and optimization of Jira and Confluence to support complex project management and collaboration and will also support … more
- WestRock Company (Atlanta, GA)
- …SQL Server and/or Oracle. * Proficient in programming Perl, C++, VB6, MQ queue manager , COBOL. * Ability to independently translate functional requirements to ... systems and providing optimal solutions, leveraging their expertise in support , development, testing, and implementation. You will work closely...software code for Web and/or desktop form factors. * Familiar with running a mission… more
- City National Bank (Los Angeles, CA)
- …wires, and various inquiries. Escalates issues to management and Relationship Manager , as necessary. * Processes incoming and outgoing, domestic and international, ... Management in meeting service levels by monitoring calls in queue and remaining available on the phone throughout the...and highly charged situations. * Comprehensive knowledge in Windows desktop operating systems. * Must have the ability to… more