- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge… more
- Insight Global (Concord, CA)
- Job Description An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be ... Skills and Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …to obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...other computer-related technologies and peripherals + Provide basic network support ensuring desktop and other networked peripherals… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II ...of relevant experience may include the following: + Providing desktop support and service desk operations, including… more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on ... the enterprise's networks. - Provides client-side network support and escalates to Tier 3 ...pounds. -Must maintain an insurable driving record. - Proficient with Mac desktop support - Proficient with… more
- CompuCom (Jacksonville, FL)
- …Have Fun Doing It! We're looking for a Desktop Tech II to join our team. The Tier 2 Support Technician is responsible for providing on-site technical ... 10/11 Boot process **Networking & Connectivity** + Able to troubleshoot VPNs + Support mobile users for network access, email support , and troubleshooting +… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support … more
- Dartmouth Health (Lebanon, NH)
- …utilizes the ACD (Automatic Call Distributor) system within department guidelines to back up tier 1 support as needed. * Performs work locally, remotely, via ... Overview Technical support professional who responds to escalated tickets as...Expertise Units defined: o 1 per each year of desktop technician work experience o .5 per year of… more
- Zones LLC (New York, NY)
- Desktop Support Technician Staffing New York,...duties and responsibilities may change without notice. + Provide Tier II support for hardware, ... 8:00 am - 5:00 pm We are seeking a Desktop Support Technician to join our IT... team. This mid-level role is responsible for providing Tier II technical support and… more
- Cayuse Holdings (Sells, AZ)
- …Full-Time Hourly Non-Exempt The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this ... teams to resolve issues that may be out of the Tier II support scope. + Mentor and support junior Desktop Technicians. + Non-Essential Duties + Other… more
- SAIC (Quantico, VA)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... + Nine (9) or more years of experience in Desktop Support and Data Center Operations or...Experience with SCCM or (MS Endpoint Configuration Manager). + IAT- II certification (ie Security +). + US Citizen and… more
- SAIC (Quantico, VA)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...degree. + Active Top-Secret clearance (with SCI eligibility). + IAT- II Certification (ie, CCNA Security, CySA+, Security + CE,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and… more
- GCI Communication Corp (Anchorage, AK)
- …best practices, and provide customer service from front counter. + Update status and/or resolve Tier II support tickets according to priority in the Cherwell ... local and remote company employees and contractors with technical support for their desktop hardware, software, and...and contractors with technical support for their desktop hardware, software, and operating system requests and issues.… more
- Systems Technology Forum (San Diego, CA)
- …* Maintain detailed documentation of configurations, procedures, and system diagrams. * Provide Tier II /III technical support and assist with user ... and other federal agencies. Job Summary The Systems Administrator II /VDI Engineer supports the design, configuration, and sustainment of...imaging experience required. * 4+ years of VDI or desktop support experience. * Ability to work… more
- Koniag Government Services (Washington, DC)
- …potential long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and management levels + Required to ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...and Exchange/Outlook + Ability to troubleshoot basic computer issues ( desktop , laptop, tablet) and triage service requests + Strong… more
- V2X (Springfield, VA)
- …Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M team providing ... obtain and maintain a Counterintelligence (CI) Polygraph. The Senior Systems Administrator II shall support the Information Technology (IT) Operations and… more
- System One (Tulsa, OK)
- …service skills. + Relevant certifications (eg, CompTIA A+, Network+, Microsoft Certified Desktop Support Technician) are a plus. Ref: #208-Rowland Tulsa System ... We are seeking a skilled and customer-focused Help Desk II Technician to provide advanced technical support ...for complex issues that cannot be resolved at the Tier I level. The ideal candidate will have strong… more
- COMSO, Inc (Anchorage, AK)
- Systems Administrator II Anchorage, AK (http://maps.google.com/maps?q=Anchorage+AK+USA+99505) Description COMSO, Inc. is a powerhouse when it comes to empowering ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more