- Forrester (CT)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Qualtrics (Seattle, WA)
- …the heart of Qualtrics. Embedded in Customer Success , is our Digital Insights & Operations team, helping the organization pinpoint areas of opportunity ... of experience as a people manager, preferably on a Customer Success Operations , Customer... Customer Success org and the Digital Insights & Operations team plays a… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... customer relationships, driving retention, and ensuring long-term success in healthcare technology or digital health...settings. + Experience working closely with marketing, product, and operations teams to align customer needs with… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager I ( Customer Success Manager I) - Digital and Technology Partners - Hybrid** This hybrid role requires the ability to ... NY 10017 We are seeking a proactive and empathetic ** Customer Success Manager I** to join our...+ Exposure to working cross-functionally with internal teams (product, operations , marketing) to improve service delivery and customer… more
- SAP (Newtown Square, PA)
- …of benefit options for you to choose from. **SAP Preferred Success - Digital Customer Success Manager - NSQ** **Location: SAP Office, Newtown Square, ... PA** The Customer Success Team strives to further improve...specific focus on SAP Solutions during transitions, implementations and operations phases for cloud, standalone or Hybrid (eg Cloud… more
- Sherwin-Williams (Cleveland, OH)
- The Director of Digital Customer Success and External Partnerships is responsible for driving customer success through digital experience ... also manage the team responsible for driving adoption and customer success of Sherwin-Williams owned digital...history is necessary to protect the business and its operations and reputation and is necessary to protect the… more
- Confluent (Springfield, IL)
- …opportunities within accounts. + Facilitate the engagement of other Confluent resources (eg Customer Operations , Customer Success , Sales, Sales ... flowing data to innovate and win in the modern digital world. We have a purpose that drives us...Streaming Platform. Data Connects Us. **About the Role:** The Customer Success Manager (CSM) will play a… more
- Stralynn Consulting Services, Inc. (Nashville, TN)
- …in company sales and operations management, focused on AI/ML and Customer experience technology or digital transformation environment. + Skills: Strong ... operations , drive strategic initiatives, and ensure the company's success . They should also be able to build a...to meet our customers' business-driven goals. We strive for success by focusing on customer experiences, collaboration,… more
- Entergy (New Orleans, LA)
- …of Digital Operations is responsible for the development of a digital roadmap that will enhance the customer experience for Entergy customers. This ... **Job Title:** Director of Digital Operations **Work Place Flexibility:** Onsite...will partner with the Vice President of Contact Center Operations to drive enhanced customer experience while… more
- Mayo Clinic (Rochester, MN)
- …to inform strategic decisions. + Develops and tracks key performance indicators (KPIs) and success metrics for digital health initiatives. The Vice Chair is a ... Master's degree preferred. A Vice Chair models behaviors that contribute to success by embodying Mayo values, maintaining a customer -centric approach, fostering… more
- DoorDash (Denver, CO)
- About the Team DoorDash Digital Ordering is DoorDash's first software-as-a-service business unit - offering a suite of services across online ordering, branded ... the country's biggest industry sectors. As a Strategy & Operations leader in this space, the Manager will have...company. About the Role As Manager for DoorDash Drive's Digital Ordering business, you will play a critical role… more
- Cognizant (Teaneck, NJ)
- Capital Markets Digital Operations Sales Lead Location: Midwest or West Coast Cognizant's seeking a Service Line Sales Specialist- Digital Operations to ... (financial, cost and asset), preferably with a mix of consulting and operations experience. + Exceptional client leadership skills and experience. + Business process… more
- Insight Global (Alpharetta, GA)
- …Technology industry. As they continue to grow, they are seeking a Head of iLottery & Digital Operations to join their team. They are seeking an individual who is ... similar experience Relevant professional background in any of the following: tech, customer sales, finance, e-commerce, digital media, product and business… more
- Nestle (New York, NY)
- …Business Partnership & Project Management_ * Lead the creation of personalized, data-driven digital customer engagement strategies to support the COE. * Oversee ... for your development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will support… more
- Cognizant (Teaneck, NJ)
- **SLS Insurance** Cognizant's Insurance (INS) Markets is seeking a Service Line Sales Specialist- Digital Operations to be actively involved in continuing to grow ... cost and asset), preferably with a mix of consulting and operations experience. + Strong management experience with excellent communication skills, collaborator… more
- Cognizant (NJ)
- Cognizant's Insurance (INS) Markets is seeking a Service Line Sales Specialist- Digital Operations to be actively involved in continuing to grow our Insurance ... (financial, cost and asset), preferably with a mix of consulting and operations experience. + Exceptional client leadership skills and experience. + Business process… more
- NRG Energy, Inc. (Houston, TX)
- …relationships by empowering customers to self-serve and access value-added services from our customer portals. The Digital Customer Experience Analyst will ... and challenge. Your growth is key to our ongoing success -take the lead in shaping your career development, goals...product and services. We aim to provide a best-in-class digital experience that complements our industry-leading customer … more
- American Express (New York, NY)
- …customers' businesses every day. As part of GCS Product, the Product Operations team supports operational processes, servicing readiness, customer experience ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Oriental Bank (San Juan, PR)
- The Advisor, Customer Intelligence & Operations ( Digital Strategy) plays a key role in executing personalized, data-driven email campaigns that drive ... be responsible for the management and execution of the digital onboarding and cross-selling campaigns for all customer...and develop. Each employee is key in the company's success . Our team consists of an excellent group of… more
- SAP (Newtown Square, PA)
- …fingertips. **What you'll do** Position Title: SAP iXp Intern - SAP Academy for Customer Success , Global Operations Location: Newtown Square, PA Expected ... execution of projects related to the SAP Academy for Customer Success + Support with content creation,...development of the next generation of diverse, highly skilled, digital -native talent. We implement a holistic workforce strategy to… more