- Teleperformance USA (Vero Beach, FL)
- Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...are a social media enthusiast and are confident with digital technology ready to put your skills to work,… more
- Teleperformance USA (Okeechobee, FL)
- Category : Client Operations About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...3+years leading trust & safety Highly Sensitive, sensitive operations workflow in an in-house or Outsourced environment for Hi-Tech… more
- CVS Health (Woonsocket, RI)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... every day. **Position Summary** The Manager of Front Store Workflow Testing and Pilot Support will lead and oversee...Fully embraces organizational improvement initiatives, acting as a change agent with one's own team and peers and partners… more
- Sanofi Group (Cambridge, MA)
- …user-centric research lab products **Innovation & Team Management:** + Act as a change agent and thought leader on Digital opportunities and priorities + Stay ... **Job Title:** Digital Research Experiment and Assay Product Line Owner...mission is to deliver world-class data capture and scientific workflow that transform how scientists work at the bench… more
- eightfold.ai (Chicago, IL)
- …Customer Success operates and how customers engage with Eightfold. About the Role The Digital CX Lead will own the design, execution, and continuous improvement of ... digital programs that help customers succeed at scale. You'll...+ Experiment with AI and automation , including custom agent pilots, to streamline internal CS processes and create… more
- Chipotle Mexican Grill (Columbus, OH)
- …food accessible to everyone. **THE OPPORTUNITY** CMG Strategy Co., LLC seeks Developer, Digital Workspace in Columbus, OH. **What You'll Do:** + Assisting in the ... initiatives by evaluating enterprise workflows, leveraging orchestration, scripting, and workflow capabilities within ServiceNow. (6%) + Serving as a strategic… more
- The Coca-Cola Company (Atlanta, GA)
- …we would love to meet you. **About the Role** The **Senior Product Manager, Agent & Technician Experience** owns the digital tools and workflows that support ... Digital products play a central role in how we...+ Own the vision, outcomes, and roadmap for the Agent & Technician Experience + Define the most important user… more
- NTT America, Inc. (Nashville, TN)
- …and forward-thinking organization, apply now. We are currently seeking a Call Center Agent to join our team in Nashville, Tennessee (US-TN), United States (US). ... applications include CRM software tools. + Experience designing process maps and workflow details. + Provides statistical analysis, and ad-hoc reporting as required… more
- HCA Healthcare (Orlando, FL)
- …**This is OUR story and YOUR next chapter** At HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what's possible inpatient care. By ... leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce… more
- ServiceNow, Inc. (Austin, TX)
- …work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees ... a functional and technical expert consulting with customers on implementing a ServiceNow Workflow 's Solutions based on best practices - all with the goal of… more
- Aegon Asset Management (Denver, CO)
- …that support 200k+ concurrent users and business growth targets + Translate agent workflow requirements into technical solutions that improve first-call ... make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit… more
- PagerDuty (Providence, RI)
- …Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and ( workflow and runbook) automation offerings. + Allocate ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of...business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams… more
- Western Digital (San Jose, CA)
- …technical and business audiences. + Familiarity with ServiceNow's AI, GenAI, and workflow intelligence features (eg, Now Assist, Virtual Agent , Process ... **Company Description** "At Western Digital , our vision is to power global innovation...adoption of new platform capabilities, including ServiceNow AI, GenAI, agent -based automation, and other intelligent features as they are… more
- Molina Healthcare (Sterling Heights, MI)
- …workforce management, speech analytics, and CRM integrations. + Familiarity with digital identity, authentication, and secure document workflow platforms. + ... operational leadership for the organization's enterprise communication, collaboration, and digital engagement ecosystem. This role oversees cloud-based technologies that… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and Wisconsin **Description** This role is a key part of Emory Digital 's Growth Team, supporting business development and strategic growth across the enterprise. ... the Epic Analyst IV will be expected to successfully collaborate across multiple Digital teams to align strategies and workflows, serving as a main facilitator for… more
- Camping World (Lincolnshire, IL)
- **AI Agent Integration Developer** **Job Summary** As an AI Agent Integration developer you will be responsible for designs, builds, and deploying intelligent AI ... make agents better or improve flows to applications and data that the AI agent will leverage. **Key Responsibilities** **AI Agent Integrations** + Design and… more
- American Medical Association (Chicago, IL)
- …the office. This role is responsible for designing and delivering process, system, workflow , and product solutions for JAMA and the JAMA Network by leveraging ... and support revenue and margin growth (ROI). Translates business needs into workflow or technology solutions that drive reduced manual tasks and processing time… more
- Walmart (Bentonville, AR)
- …orchestration between agents, humans, and tools, and lead the development of agent -driven automation for triage, intervention, and resolution. **What You'll Do** + ... operations teams, and tooling systems. + Collaborate with engineering to implement agent -driven resolution flows for key exception types. + Track system performance… more
- Proofpoint (Draper, UT)
- **About Us:** Proofpoint is a global leader in human- and agent -centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and ... and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and...**Senior Software Engineer** on **Satori** , our enterprise AI agent platform driving the future of autonomous security operations.… more
- Pegasystems (Bethesda, MD)
- …and led high-performing teams in government-focused environments. + Proven success with workflow automation, AI, and digital transformation. + Must be based ... legacy systems, improve efficiency, and deliver better constituent experiences through workflow automation and AI decisioning. As a senior leader, you'll shape… more