- Insight Global (Fort Worth, TX)
- …. Skills and Requirements 10+ years of experience in customer support and operations Experience as a Senior Director or Director ... understand the uniqueness of each product and division while maintaining a consistent customer support experience. Major Areas of Focus: Change Management, … more
- Robert Half-Robert Half Corporate (Beaverton, OR)
- **JOB REQUISITION** Practice Director (Administrative & Customer Support ) **LOCATION** OR BEAVERTON **JOB DESCRIPTION** **Job Summary** The primary ... responsibility of the **Practice Director ** is to maintain a consistent above average performance... customer retention and expansion strategy. + Build customer loyalty by providing superior service . +… more
- Siemens (Sacramento, CA)
- …minute. We help our customers move the world. **Position Overview:** Siemens Mobility Customer Service is GROWING! We are seeking an experienced Commercial ... usage and create a new quality of travel. Good service means we are there for our partners and...identifying and resolving issues/conflicts within the project team. + Support customer sales channel activities. **To thrive… more
- Unilever (Englewood Cliffs, NJ)
- Background & Purpose of the Job The Customer Service and Logistics Director NA IC leads all aspects of our Customer service operations and logistics ... and a technology mindset to experiment and learn. Key Metrics for Success: Customer Service Levels: DR, OTIF, OSA, AGS Ranking Logistics Cost: Warehousing,… more
- The Cigna Group (Austin, TX)
- ** Director of Digital Customer Engagement Delivery Strategy & Self- Service Success** If you're a visionary leader with a strong background in customer ... the enterprise. + Curate and lead a team of self- service customer success and account management professionals...is, and pivoting as a group when appropriate. + Support and promote your team by handling impediments and… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life ... insurance to support complex business process outsourcing accounts. In this role,...a brief pre-employment test. SALARY Commensurate - POSITION RESPONSIBILITIES Customer Service Directors manage the day-to-day client… more
- Georgetown Univerisity (Washington, DC)
- …CFO and their school. Additional duties, include, but are not limited to: Engagement and Customer Service + Act the main point of contact on financial operations ... procedures while emphasizing and maintaining a high level of customer service . + Serve as one of...support the functional activities for execution. The Associate Director for Finance & Operations will regularly collaborate with… more
- New Jersey Institute of Technology (Newark, NJ)
- …broad oversight and management of the call center and all digital financial aid customer service support tools, including the chatbot and website, and ... Director will lead training efforts for key customer service staff and advisors in the...in the Office of University Admissions to promote exceptional service to students and families in support … more
- Robert Half Finance & Accounting (Fort Washington, PA)
- … experience, ensuring top-tier service quality in both inbound and outbound Customer Care operations. This Director of Customer Care role involves ... not limited to: + 8+ years of experience in customer service management (both inbound and outbound...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- ARAMARK (Los Angeles, CA)
- **Job Description** The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and ... rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard model ? Ability to maintain… more
- Zebra Technologies (Kennesaw, GA)
- …may be over one or multiple regions within business operations and customer support . Responsibilities: + Translates corporate and business objectives into ... a strategic business plan for customer support and/or region. Contributes to medium...Regularly interacts with executives and/or major customers. Demonstrates excellent customer service , communication, and problem-solving skills *This… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …The Director of Product Support & Flight Safety directs all field service and customer support activity to ensure Crane products are performing as ... ** Director of Product Support & Flight Safety**...and implement a Product Support & Field Service Engineering team focused on customer satisfaction +… more
- DealerOn, Inc. (Rockville, MD)
- …individual and team goals. The Director reports to and collaborates with the Sr. Director of Customer Support to build a strong internal and external ... performance metrics to assist with continuous improvement. + Establish and communicate customer support KPIs that align with the company's vision; monitor… more
- Transportation Security Administration (Los Angeles, CA)
- … operations that include administration, financial/budget, human resources, customer service /stakeholders, training, procurement, logistics, and engineering ... for people and commerce. Responsibilities The Deputy Federal Security Director - Mission Support (DFSD-MS) serves as the...the SV-J Pay Band or GS-14 in the Federal service or equivalent experience in the private sector. Specialized… more
- Stanford University (Stanford, CA)
- Sr Director , HR Service Center **Human Resources...years in a management role. Background in Human Resources, Customer Service and HR Service ... Stanford University Human Resources (UHR) is seeking a Senior Director , HR Service Center to build and...knowledge of best practices in the areas of HR customer service delivery, HR data management, leaves… more
- HCA Healthcare (Nashville, TN)
- …role:** + You will oversee and direct operations for Tier 1 and Tier 2 customer service representatives and supervisors + You will ensure call volumes are ... of our team. **Job Summary and Qualifications** The HR Service Center (HRSC) Director is responsible for...responsible for ensuring Tier 1 and Tier 2 HR service representative tasks (eg, answering calls, transaction support… more
- HP Inc. (Vancouver, WA)
- …and experience designers who work with product groups, business units, marketing and the customer support organization to define a world-class set of end-to-end ... that goes directly to responding to those needs. The Director of Customer Journey Mapping and Curation...Journey Mapping and Curation will not only consult and support experience professionals across the company, but they will… more
- Finexio (Orlando, FL)
- …escalated customer issues and escalations + Be an ongoing example of customer service and lead the customer support and service team to deliver ... Finexio is the leader in AP Payments as a Service , the leading embedded payments approach for business to...Customer Operations Director to manage our customer operations and support organization. As the… more
- ICU Medical (Salt Lake City, UT)
- …one or more of the following: Quality, Engineering, Manufacturing Operations or Technical Customer Service and Support . Combination of CQE, CQA, ... post-market investigations and service operations. In this role, the Director promotes awareness of regulatory and customer requirements throughout the… more
- University of Florida (Gainesville, FL)
- …four years of relevant experience Preferred Qualifications: Demonstrated experience in customer service , recruiter, and/or admissions officer. Understanding of ... Assistant Director , Academic Support Services Apply now...improving online program services. *Manages teaching records, reports on service activities, and ensures compliance with FERPA regulations. *Advise… more