- UGI Corporation (King Of Prussia, PA)
- Director , IT Service Desk & End User Support Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. ... distribution points across the United States. Position Summary The Director of IT Service Desk & End User Support drives exceptional user experience for… more
- KIK Consumer Products (Lawrenceville, GA)
- …life. **Your Role at KIK** You will report to the Director of IT Operations and Service Desk . In this role, you will be responsible for managing the ... day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This includes supporting new employee onboarding, ensuring network and Wi-Fi reliability… more
- City of New York (New York, NY)
- … of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the Chief ... Director will lead efforts to deliver exceptional, customer-focused IT services by developing and maintaining comprehensive operating procedures across Helpdesk… more
- GovCIO (Atlanta, GA)
- **Overview** This position is contingent upon contract award. GovCIO is currently hiring for Service Desk Director for one of our proposals. This position ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5253/ service - desk - director /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **ID** _2024-5253_ **Category** _Project/Program… more
- Auburn University (Auburn, AL)
- …Name** Director Intercollegiate Athletics **Position Title** Student Worker - Athletics IT Service Desk **Working Title (if different from Position ... Title)** **Job Summary** **The Athletics IT Service Desk ** is seeking motivated students to join our team in providing frontline technical support to Auburn… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... of activities in one or more of the following IT areas: network communications, systems administration or systems development....supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability… more
- Brooklyn Defender Services (Brooklyn, NY)
- …with all users. Responsibilities + Support internal customers through responding to IT service tickets, troubleshooting, and providing other needed customer ... Brooklyn Defender Services (BDS) seeks a Help Desk Associate to join the IT ...close tickets in a timely manner, while upholding customer service standards. + Communicate clear, concise, step-by-step procedures to… more
- Robert Half Technology (Grand Island, NE)
- … desk workflows and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. * Familiarity with service ... Description The Technology Help Desk Supervisor role is to lead and support...guide a team of technicians, and ensure exceptional customer service . The ideal candidate will have prior experience managing… more
- CIBC (Chicago, IL)
- …Capacity Management, and Service Desk for the CIBC US Region. The Director of IT Service Management is responsible for the strategic direction of ... (https://www.cibc.com/en/about-cibc.html) As part of the US Technology team, the Director , IT Service Management is...satisfaction through efficient and reliable end-user services. Oversee the service desk and support teams to ensure… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to...support to the regional properties, as directed by the Director , Regional IT Services. Operations Support +… more
- Lac Vieux Desert Northern Waters Casino Resort (Watersmeet, MI)
- …Casino Employee Handbook, IT Department Policy and Procedure Manual. .Supports the IT Service Help desk functions. .Supports and implements various ... DEPARTMENT: IT LOCATION: Northern Waters Casino Resort/Tribal Government SUPERVISOR: IT Director EMPLOYMENT: Full Time SALARY/PAY RATE: $20.00 - $24.00/Hour… more
- Somatus (Mclean, VA)
- …teammates physical and mental well-being + Community engagement opportunities + And more! The Director , IT Service Operations will be responsible to develop, ... Drive the delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications, and return-to-… more
- Robert Half Technology (Milwaukie, OR)
- …experience in helpdesk or IT management roles. + Proficiency in managing service desk operations and ticketing systems. + Strong expertise in deskside ... Description We are looking for an experienced Help Desk Manager to lead and enhance the performance...practices to optimize operational efficiency. + Collaborate with the IT Director to strengthen the helpdesk team's… more
- CUNY (New York, NY)
- …maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, manages the processes that safeguard the University's ... Director of ITSM & ServiceNow ( IT ...goals, and compliance with University and City policies. The Director provides leadership in modernizing service management… more
- Qualtrics (Provo, UT)
- … Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user ... the globe who think that's work worth doing. **Engineering Director , IT Infrastructure and Operations** **Why We...+ Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- IT Director - Infrastructure & Support...24x7x365 availability to pharmacies. + Maintain and enhance the IT service catalog to ensure clarity and ... you to grow with us. Job Summary: As an IT Director , you will be responsible for...the primary liaison between internal stakeholders and several external service providers. + Develop and monitor IT … more
- Mozaic (Waterloo, NY)
- Waterloo, NY, USA | IT | Hourly | 20.00-23.00 per hour Working out of Waterloo, Penn Yan or Auburn | Full Time Many People One Strong Community Join Our Growing ... Mozaic (The Arc - New York) is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Join our dynamic Information… more
- ASM Global (Philadelphia, PA)
- ESSENTIAL DUTIES AND RESPONSIBILITIES + Assist the Director of IT with planning and executing the IT department's mission to support the buildings business ... needs. + Assist the Director of IT in managing the ...all network and other technical issues. + Assists Help Desk personnel in providing support when required. + Works… more
- PagerDuty (San Francisco, CA)
- …workplace. PagerDuty is growing, and we are looking for an experienced Senior Director of Corporate IT (End User Services/AI, Systems Engineering, and Enterprise ... strategies. + Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently...strategic decisions. + Offer direction, guidance, and training to IT staff, including system engineers and help desk… more
- Clark Construction Group, LLC (Mclean, VA)
- Location: McLean, Virginia (on-site) The IT Applications Director - Construction Operations will lead the strategic and operational management of Clark ... business operations and maximizing the value of our technology investments. The Director will lead a team of Application Managers and Analysts, proactively… more