- American Express (Phoenix, AZ)
- …Tech is powered by our technology, our culture, and our colleagues. **Job Role: Engineering Director , ITSM ( ServiceNow ) Platform** American Express is ... seeking an experienced Engineering Director to lead the development and production support functions...and production support functions for our IT Service Management ( ITSM ) platform, built on ServiceNow . Reporting to… more
- Capital One (Mclean, VA)
- Director , Software Engineering - ServiceNow Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a ... leader who is passionate about converging data with emerging technologies. As a Director of Software Engineering for ServiceNow , you'll have the opportunity… more
- DIRECTV (El Segundo, CA)
- …Agile SDLC, SRE practices, and AIOps. + Strong working knowledge of ServiceNow ITSM suite. + Strong analytical, problem-solving, and decision-making abilities. ... experienced and strategic IT leader to serve as our Director of Technical Service Management who will lead the...intersection of ITIL and modern practices like Site Reliability Engineering (SRE), Agile, and AIOps-shaping how we maintain stability… more
- Truist (Atlanta, GA)
- …) expertise with Change, Incident, and Problem Management. 4. Working experience with ITSM tools like ServiceNow . 5. Familiarity with monitoring tools like ... line of business or multiple lines of business. Leverages ITSM best practices and tools to ensure the seamless...SCOPE: The differentiating factor between levels of Production Support Director is scope, such as size of budget and… more
- Scotiabank (OR)
- …+ ITIL V3 Foundation Cert. in ITSM with Professional experience with ITSM tools ( ServiceNow , a plus) + Strong understanding of Service Management principles, ... Systems Reliability CCA Director **Requisition ID:** 218549 Thanks for your interest...and efficiency of our Banking systems through Site Reliability Engineering (SRE) based principles and practices that will include… more
- Forward Air (Coppell, TX)
- …compliance (eg, SOC 2, ISO 27001), and risk management + Proficient in ITSM practices and tools (eg, ServiceNow , ITIL) + Exceptional leadership, communication, ... Position: Director , IT Systems & Cloud Operations Job Description:...in AWS/Azure. This role oversees data center operations, systems engineering , enterprise applications hosting, and cloud strategy to ensure… more
- HUB International (Chicago, IL)
- …Packet Broker platforms, with a focus on integrating monitoring solutions with ITSM tools like ServiceNow . + Experience with cross-team collaboration, ... capabilities during an exciting period of transformation. Reporting directly to the Director , Network, Voice, & Observability, you will be at the forefront of… more
- Georgia Systems Operations (Tucker, GA)
- …documentation and reporting + Proficient in scripting languages (JavaScript, Python). + Experience with ITSM tools such as ServiceNow , Ivanti ITSM , etc. + ... in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. + Documentation &… more