- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Operations Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... collaborates across the program to enhance the end-user experience. + Oversee 24/7 enterprise service desk operations , ensuring service continuity,… more
- William C Brown Inc (Bowie, MD)
- … Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...customer related activities including troubleshooting calls and scheduling of operations & maintenance activities. As a secondary role, the… more
- DriveTime (Tempe, AZ)
- …of IT, you will be responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic objectives. You ... business areas as needed. **In Long, the Assistant Director, Enterprise Service Desk will** +...Implement policies, standard operating procedures and frameworks to improve Service operations . Implement best practices aligned with… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team...communicate any technical or customer-related issues that may impact Service Desk operations , ensuring timely ... CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team...manager, you will lead and oversee daily IT support operations , ensuring the delivery of high-quality, customer-focused service… more
- CACI International (Doral, FL)
- Enterprise Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... + Ensure compliance with USSOUTHCOM security policies and procedures in all service desk operations **Required Qualifications:** + Security Clearance:… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Lead...ability to clearly convey technical information + Familiarity with Service Desk operations , including basic ... service delivery model. We're seeking motivated ** Enterprise Service Desk (ESD) Lead...your opportunity to make a meaningful impact. While our operations run 24/7, shifts for this role will be… more
- SOS International LLC (Pearl Harbor, HI)
- Overview SOSi is currently seeking an experienced Enterprise Service Desk Specialist join our team in Joint Base Pearl Harbor Hickam, Honolulu, Hawaii. The ... critical and time sensitive C2 strategies. Essential Job Duties Enterprise Service Desk Specialists are...CySA+, GICSP, GSEC, or SSCP) Ability to support 24/7 operations . Prior experience using Service Desk… more
- Leidos (New Orleans, LA)
- …core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk , and data transport. Ultimately, Leidos ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help… more
- Leidos (Lorton, VA)
- …to obtain within the first 6 months of employment. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... **Description** Job Description Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- NuAxis Innovations (Washington, DC)
- …Proficiency in developing and implementing Quality Control Plans (QCPs) for service desk operations . + Knowledge of enterprise -level ITSM tools and ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...Indicators (KPIs). + Background in leading or overseeing ITIL-compliant service desk operations and processes.… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Weekend Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... * * **The Opportunity:** CACI is seeking a TOC Service Desk Agent - Weekend to join... Agent - Weekend to join our 24x7x365 Technology Operations Center (TOC) supporting a federal government customer. The… more
- ManTech (Herndon, VA)
- …include, but are not limited to:** + Maintain high performance levels for service desk operations , processes, and implementing improvement activities ... providing Tier 0 - 2 (and select Tier 3) operations support. Additionally in this role you will work... enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow +… more
- CACI International (Doral, FL)
- …position is contingent upon award. Journeyman Service Desk Operators maintain Service Desk Operations and oversee 24/7 real-time IT support, incident ... on IT policies and procedures to end-users + Support USSOUTHCOM Enterprise Service Desk (ESD) services 24/7/365, including incident management, routing,… more
- CACI International (Doral, FL)
- …contingent upon award. The Junior Service Desk Operator maintains all Service Desk operations and oversees 24/7 real-time IT support, incident ... on IT policies and procedures to end-users + Support USSOUTHCOM Enterprise Service Desk (ESD) services 24/7/365, including incident management, routing,… more
- General Dynamics Information Technology (Patuxent River, MD)
- …emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with... Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- ManTech (Herndon, VA)
- …include but are not limited to:** + Maintaining high performance levels for service desk operations , processes, and implementing improvement activities ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...event and incident management, including oversight of the contract Enterprise Watch staff. You will direct and supervise staff… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... the agency's staff by providing the hardware, software and technical/ operations support necessary for budget preparation and analysis. The...support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the… more
- Koniag Government Services (Alexandria, VA)
- …the appropriate help desk teams (DoD OIG IT help desk , DAI PMO help desk , or DFAS Enterprise Resource Office (ERO) help desk ) to ensure issues are ... DAI Sr. O2C Help Desk Specialist (Secret) Alexandria, VA, USA Req #504...is required to efficiently support O2C-related activities and financial operations . The specialist will also provide support to DoD… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting techniques, and… more