- TEKsystems (Sioux Falls, SD)
- …come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint ... to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of...to oversee day to day activities of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls,… more
- TEKsystems (Sioux Falls, SD)
- …seeking detail-oriented and empathetic professionals to join our Complaints & Escalations Team. In this role, you'll handle escalated customer complaints related ... accounts, and business services. You'll be responsible for managing cases from intake to resolution, ensuring each customer concern is addressed thoroughly and… more
- TEKsystems (Chandler, AZ)
- …credit card, checking account, and business complaints. Typical Day: The Sr. Escalations Representative is assigned cases regarding customer complaints and ... complaint will come into this area and will initially be handled by a separate intake team who will then do the initial discovery and information collection for the… more
- TEKsystems (Chandler, AZ)
- …come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint ... to go into a work queue. These team members will then take control of complaints in progress and will see it through until it has reached the qualifications for completion. This specific area is handling complaints related to credit card, checking account, and… more
- Fresenius Medical Center (Monroe, LA)
- **PURPOSE AND SCOPE:** The Patient Intake Coordinator requires excellent sales and customer service skills. This position is responsible for placing new and existing ... sources (hospital discharge planners, FKC clinics, non-Fresenius clinics), the Patient Intake Coordinator is responsible for securing a schedule and ensuring that… more
- Banner Health (Tucson, AZ)
- …"Healthcare made easier, so life can be better." As a Patient Access Services Representative , you will be the vital first point of contact for patients entering our ... patient flow and satisfaction. Use multi-system technology to streamline patient offerings, intake and record-keeping. **You're a Great Fit If You:** Thrive in… more
- Tiffany & Co. (New York, NY)
- …and to contribute to Tiffany & Co.'s continued legacy. The Client Care Representative at The Landmark is a dual client-facing and operations-focused position. You ... through each stage + Execute daily operational tasks such as merchandise intake , cycle counts, transfers, and reconciliation to support back-of-house efficiency +… more
- Ford Motor Company (Palo Alto, CA)
- …direction and acts as a trusted People First (Ford's HR support team) representative to local colleagues and employees in California. Through the cultivation of deep ... of complex, detailed, and highly visible HR-related inquiries, transactions, escalations , and projects. Essential responsibilities include modeling customer service… more
- Estes Express Lines (Richmond, VA)
- …+ Support Estes digital front, in collaboration with the IT department. Intake , triage, and provide resolution to assist customer inquiries and escalations ... in the United States **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform… more
- Peachtree Orthopedics (Atlanta, GA)
- …policies and procedures. + Serve as the primary point of contact for escalations related to case coordination, lien negotiations, and patient management. + Develop ... outreach issues. Operational Excellence & Workflow Optimization + Streamline case intake , scheduling, and documentation processes to enhance efficiency. + Monitor… more
- Discover (Riverwoods, IL)
- …revenue results and efficiency in our systems. Responsibilities will include managing the intake and refinement process of new requests; managing the pipeline of new ... as required. Report on program and feature delivery progress, managing escalations and impediment resolution. + Maintain ownership of internal and client-facing… more
- Cleveland Clinic (Beachwood, OH)
- …excellence -- Standardize and reinforce key workflows, including requisition intake , candidate pre-closing, interview logistics and system utilization (Workday, ... HR partners and other stakeholders. Lead proactive planning discussions and resolve escalations with care and urgency. + Advance continuous improvement -- Identify… more
- Cardinal Health (Lansing, MI)
- …needs of the patient and/or program + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... using the appropriate database for the inquiry + Self-audit intake activities to ensure accuracy and efficiency for the...best coverage option for their situation + Handle all escalations based upon region and ensure proper communication of… more