- Towne Park (Kansas City, MO)
- …initiatives and Towne Park cultural perspectives are incorporated within the area's operations . The Senior Account Manager is responsible for escalating issues ... Account Managers on initiatives. Escalates issues to the Area/District Manager in accordance with Towne Park's Escalations ...set forth by Towne Park. Reports all accidents and incidents to the Area/District Manager immediately. Uses… more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. The ** Operations Manager ** is a client-facing governance role within the Managed Services ... Manager (SDM)** , who manages service performance. The Operations Manager plays a key role in...+ Coordinate with SDM and technical leadership during major incidents and escalations , ensuring timely and clear… more
- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... enterprise customers in a technical capacity. + Proven experience managing incidents , escalations , and operational communications between technical teams and… more
- iconectiv (Bridgewater, NJ)
- …is a must **Participate in a 24x7 on-call rotation and respond to major incidents , alerts, and escalations with urgency and ownership.** + Have worked hands ... protected. Our cloud-based information as a service network and operations management and numbering solutions span trusted communications, digital identity… more
- Zscaler (Mclean, VA)
- …disruption to service + Developing operations documentation, handling escalations , implementing measures to prevent recurring incidents , and contributing ... Reliability Engineer (Federal) to join our Government Cloud team. Reporting to the Manager , Site Reliability Engineering, this is an onsite role based at our Crystal… more
- Amazon (Bellevue, WA)
- …in places without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role ... leadership with operational excellence to ensure seamless handling of complex customer escalations and major incidents . The ideal candidate will build and… more
- Google (San Bruno, CA)
- Social Communications and Escalations Manager , YouTube Operations _corporate_fare_ YouTube _place_ Los Angeles, CA, USA; San Bruno, CA, USA **Mid** ... teams. + Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to...Community team, enabling rapid response for our time sensitive escalations . You will be proactive and decisive individual capable… more
- Amazon (Goodyear, AZ)
- …in the life The Escalations Specialist will intake last mile emergency incidents that impact operations , life/safety, and Amazon brand. Assisting in the ... communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager , or Assistant Crisis Operations Manager .… more
- Transdev (Phoenix, AZ)
- Overview: The Operations Compliance Manager plays a critical role in promoting a culture of safety, regulatory compliance, and operational excellence across ... with Human Resources, Operations , and Training teams, the Operations Compliance Manager oversees all compliance-related onboarding activities, manages… more
- 7-Eleven (Irving, TX)
- Manager , Cyber Defense Operations Apply Now (https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/SSC-Irving-TX/ Manager --Cyber-Defense- Operations ... Road, Irving, Texas, 75063, United States Location Irving, Texas Manager , Cyber Defense Operations Job Summary: You...You will participate in and oversee investigations into security incidents and violations, and will thus be responsible for… more
- Amazon (Bellevue, WA)
- …food safety programs - Execute rapid response protocols for food safety incidents to investigate, resolve, and document comprehensive corrective actions - Lead and ... project manage complex, large-scale food safety escalations across multiple sites, establishing clear action plans, tracking deliverables, and driving accountability… more
- NBC Universal (Englewood Cliffs, NJ)
- …organization to accomplish job responsibilities. Working closely with the Cyber Response Manager the Incident Responder will manage workflows, escalations , and ... for participating in the following activities: + Supervise daily shift operations , ensuring consistent performance, prioritization, escalations , and adherence to… more
- Amazon (Nashville, TN)
- …Severity Incidents , and LMAQ. The DSP Performance Ops team is seeking a talented Operations Manager to join our team! This role will lead a team of ... Description The Delivery Service Partner (DSP) Performance Operations Team is charged with ensuring the DSP...frequently with skip level Managers and higher in executive escalations , be given wide latitude to make decisions, and… more
- Bank of America (Plano, TX)
- ServiceNow Platform Operations Specialist Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Chicago, Illinois; Kennesaw, Georgia **To ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/ServiceNow-Platform- Operations -Specialist\_25039368) **Job Description:** At Bank of America, we are… more
- Coinbase (St. Paul, MN)
- …voice. Collect and structure client feedback for internal teams such as Operations , Engineering, and Product. Help identify bugs, incidents , and opportunities ... alignment. Attendance is expected and fully supported. As an Institutional Account Manager , you'll be part of a dynamic, collaborative team of passionate… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …service level agreements (SLAs) and provide accurate performance reports. + Manage escalations for service requests and incidents to ensure timely resolution. ... Job Description Job Title: Enterprise IT Support Manager Position Summary: The Enterprise IT Support ...teams responsible for Help Desk (Tier I/Tier II), Network Operations Center (NOC), and Site Support services. Responsibilities include… more
- ManpowerGroup (St. Paul, MN)
- …Major Incident Management calls with our Managed Service Provider to ensure that major incidents impacting the business operations are being resolved in a timely ... **Job Title:** Technical Support Manager **Location:** St Paul, MN **Pay Range:** $115k-$135k/yr...for the client's Managed Service Providers, regarding all Service Incidents , requests, onboarding processes, and escalations . +… more
- Google (Fort Wayne, IN)
- …Data Center campus or related infrastructure which includes managing site security incidents , escalations , guard contract management, and all other physical ... Data Center Security Manager , CRSM _corporate_fare_ Google _place_ Fort Wayne, IN,...infrastructure, and methodologies. + 2 years of experience managing incidents and crises. + 2 years of experience coordinating… more
- Chipotle Mexican Grill (Columbus, OH)
- …scalable structures and practices to support rapid growth and consistent, high-quality operations . + Analyze incidents , alerts and ticket data to identify ... our mission to make better food accessible to everyone. **THE OPPORTUNITY** As the Manager , IT Restaurant Support, you will be responsible for leading and scaling a… more
- Amazon (Aurora, CO)
- …Must be willing to share on-call rotations in support of alarms, security incidents , escalations and critical service outages. - Provide after-hours on-call ... AWS is looking for an exceptional Data Center Security Manager (DCSM) with a strong track record of supporting...of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed… more
