- Amazon (Bellevue, WA)
- …in locations without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role ... leadership with operational excellence to ensure seamless handling of complex customer escalations and major incidents . The ideal candidate will build and… more
- Google (San Bruno, CA)
- Social Communications and Escalations Manager , YouTube Operations _corporate_fare_ YouTube _place_ Los Angeles, CA, USA; San Bruno, CA, USA **Mid** ... teams. + Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to...Community team, enabling rapid response for our time sensitive escalations . You will be proactive and decisive individual capable… more
- Amazon (Goodyear, AZ)
- …in the life The Escalations Specialist will intake last mile emergency incidents that impact operations , life/safety, and Amazon brand. Assisting in the ... communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager , or Assistant Crisis Operations Manager .… more
- LEGOLAND (Carlsbad, CA)
- **What you'll bring to the team** **Role Summary:** The Zonal Operations Manager is a critical leadership role within the Resort, responsible for overseeing the ... operations of a specific geographical zone. Reporting to the Senior Park Operations Manager , this role focuses on ensuring operational excellence, guest… more
- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... enterprise customers in a technical capacity. + Proven experience managing incidents , escalations , and operational communications between technical teams and… more
- Red River (Chantilly, VA)
- …others; you seek to make those around you successful. The **Client Success Operations Manager ** is a client-facing governance role within the Managed Services ... Manager (SDM)** , who manages service performance. The Operations Manager plays a key role in...+ Coordinate with SDM and technical leadership during major incidents and escalations , ensuring timely and clear… more
- Transdev (Phoenix, AZ)
- Overview: The Operations Compliance Manager plays a critical role in promoting a culture of safety, regulatory compliance, and operational excellence across ... with Human Resources, Operations , and Training teams, the Operations Compliance Manager oversees all compliance-related onboarding activities, manages… more
- Capital One (Mclean, VA)
- …the go-to leader for real-time GSOC operations , making sound decisions during escalations , critical incidents , and high-pressure situations + Serve as a key ... Senior Manager , Security Operations Center (GSOC) At...Senior Manager , Security Operations Center (GSOC) At Capital One, we dare...our team is seeking a dynamic and experienced **Senior Manager of GSOC Operations ** to lead the… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Cyber Defense Operations Center Job Category: Information Technology Department: Information Security Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Manager , Cyber Defense Operations Center (CDOC) is... will act as an escalation point for technical escalations , working closely with customers and internal teams when… more
- Towne Park (Kansas City, MO)
- …initiatives and Towne Park cultural perspectives are incorporated within the area's operations . The Senior Account Manager is responsible for escalating issues ... Account Managers on initiatives. Escalates issues to the Area/District Manager in accordance with Towne Park's Escalations ...set forth by Towne Park. Reports all accidents and incidents to the Area/District Manager immediately. Uses… more
- 7-Eleven (Irving, TX)
- Manager , Cyber Defense Operations Apply Now (https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/SSC-Irving-TX/ Manager --Cyber-Defense- Operations ... Road, Irving, Texas, 75063, United States Location Irving, Texas Manager , Cyber Defense Operations Job Summary: You...You will participate in and oversee investigations into security incidents and violations, and will thus be responsible for… more
- Amazon (Bellevue, WA)
- …food safety programs - Execute rapid response protocols for food safety incidents to investigate, resolve, and document comprehensive corrective actions - Lead and ... project manage complex, large-scale food safety escalations across multiple sites, establishing clear action plans, tracking deliverables, and driving accountability… more
- NBC Universal (Englewood Cliffs, NJ)
- …organization to accomplish job responsibilities. Working closely with the Cyber Response Manager the Incident Responder will manage workflows, escalations , and ... for participating in the following activities: + Supervise daily shift operations , ensuring consistent performance, prioritization, escalations , and adherence to… more
- Amazon (Nashville, TN)
- …Severity Incidents , and LMAQ. The DSP Performance Ops team is seeking a talented Operations Manager to join our team! This role will lead a team of ... Description The Delivery Service Partner (DSP) Performance Operations Team is charged with ensuring the DSP...frequently with skip level Managers and higher in executive escalations , be given wide latitude to make decisions, and… more
- American Express (Phoenix, AZ)
- …analysis, and malware triage in support of incident response investigations and escalations from junior analysts across Windows, Mac, Linux, and Cloud platforms. + ... eradication, and recovery strategies during incident response. + Fully scope incidents through proper identification of all affected systems and/or accounts. +… more
- Bank of America (Plano, TX)
- ServiceNow Platform Operations Specialist Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Chicago, Illinois; Kennesaw, Georgia **To ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/ServiceNow-Platform- Operations -Specialist\_25039368) **Job Description:** At Bank of America, we are… more
- DXC Technology (Tulsa, OK)
- …(NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and ... duties Monday through Friday with possible weekends and evenings depending on escalations and other business factors. **Essential Job Functions:** + Management of… more
- Coinbase (St. Paul, MN)
- …voice. Collect and structure client feedback for internal teams such as Operations , Engineering, and Product. Help identify bugs, incidents , and opportunities ... alignment. Attendance is expected and fully supported. As an Institutional Account Manager , you'll be part of a dynamic, collaborative team of passionate… more
- Alight (IL)
- …verify US citizenship status at time of hire. About the Role As the Security Operations Manager , you will oversee the Cybersecurity Operations team and ... **Cyber Security, Security Operation Manager ** **Are you experienced working in high-growth, performance focused environments, and administering complex programs?**… more
- Sumitomo Pharma (St. Paul, MN)
- …Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the US (Sumitomo Pharma America, Inc.), focused on addressing patient needs ... a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an understanding of Good… more