- Collectors Holdings, Inc. (Santa Ana, CA)
- … customer care representative team KPIs for delivery of excellent and timely customer support services Ensure the PCGS Customer Care Representative team ... on approach and data-driven mindset. You'll report to the Sr . Supervisor of PCGS Customer Service and...is staffed to support customer service business growth Implement and drive continuous improvement… more
- The Evans Network of Companies, New Age Logistics (Schuylkill Haven, PA)
- …ready to make a significant impact in the transportation industry? As a Customer Service Coordinator (known internally as HOS Coordinator) at our company, you will ... go-to person for our drivers, providing them with the support and guidance they need to navigate HOS rules...Qualifications High School Diploma or equivalent 6+ months of customer service experience working in an administrative or office… more
- Tools for Humanity (San Francisco, CA)
- …and domains-ranging from product performance and operational monitoring to logistics and customer support optimization. This role has a strong focus on ... (eg, user in-app behavior, notifications, experiments), blockchain transactions, operations data, and customer support data. Work in a data-driven and scientific… more
- Citizens (Glen Allen, VA)
- …detail-oriented, and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr . Specialist. In this role, ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- ADP (San Dimas, CA)
- …and other relevant regulatory frameworks. + Experience with AI/ML products, ideally in customer support and fraud detection contexts. + Experience designing ... Sr . Product Manager for our Payments and Fraud team.** + _Are you empathetic to client needs...customer self-service You will drive initiatives that reduce customer friction and inbound support calls by… more
- JPMorgan Chase (Columbus, OH)
- …to become a member of our team that is responsible for financial and analytical support for Fraud & Customer Protection Services (FCPS) Functions within ... Management and Consumer & Community Banking Finance. As a Senior Associate in Consumer & Community Banking Fraud...presentations and maintain & coordinate calendar of deliverables + Support ad hoc requests from the Business, Senior… more
- Capital One (Mclean, VA)
- Sr . Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and ... on new responsibility, promotes continuous learning, and rewards innovation. Fraud - when a customer 's personal information...with and influence the priorities of partner teams and senior leaders + Empower and coach your direct reports… more
- Capital One (New York, NY)
- Sr . Distinguished Engineer - Fraud Technology As a Sr . Distinguished Engineer at Capital One, you will be a part of a community of technical experts working ... expected throughout the organization. **About the Team:** When a customer 's credit card or personal information is stolen, it...the latest technologies to commit these crimes. In the Fraud domain, we dream of building more intuitive, elegant… more
- DataVisor (Mountain View, CA)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing innovation. This...solution showcases Requirements + 5+ years of experience in fraud strategy, risk analytics, customer success, or… more
- Capital One (Mclean, VA)
- Sr . Business Manager - SBB Fraud ...to balance risk and friction in the movement of customer funds. Team members are empowered to develop creative ... a Sr . Business Manager within the SBB Fraud strategy team, you will apply your strategic and...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Bank of America (Richmond, VA)
- Sr Fraud Analyst II - Global Payment Operations Fraud Richmond, Virginia **To proceed with your application, you must be at least 18 years of age.** ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/ Sr - Fraud -Analyst-II Global-Payment-Operations- Fraud \_25040537) **Job Description:** At… more
- RELX INC (Alpharetta, GA)
- …Product Management team is responsible for delivering the ID Compass suite of fraud and identity solutions to the US insurance market. Our solutions provide identity ... and document authentication/biometric verification functionality to help insurers mitigate fraud risk and enable Identity and Access Management (IAM) capabilities.… more
- Capital One (New York, NY)
- Sr . Director, Data Engineering - Card Data Capital One is seeking a Senior Director, Data Engineering to work in our Credit Card Technology Data Engineering Team ... of sensitive, real-time and batch data that powers everything from fraud detection models and personalized reward systems to regulatory compliance reporting.… more
- Capital One (Riverwoods, IL)
- Sr . Associate, Product Management - Risk Capabilities Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding ... value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments… more
- Amazon (Seattle, WA)
- …pipelines by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Sr . Escalation Specialists rely on ... Description We are looking for an experienced fraud investigator with strong analytical skills to become...Individual problem-solving and analytical skills are used to authenticate customer behavior and transactions on Amazon accounts. Sr… more
- Pixalate, Inc. (New York, NY)
- Sr ./Director of Customer Success Employment Type:...What will you oversee? + Onboarding + Training + Customer Support + Business Reviews and Reporting ... Salary: $150k About the Company Pixalate is a cross-platform digital advertising fraud intelligence company, offering the only system of coordinated invalid traffic… more
- Finexio (Orlando, FL)
- …efficiencies and security + Serve as a liaison between Finexio Operations, Fraud Prevention and Compliance team and external customer communication. Requirements ... security, compliance, and operational excellence. We are hiring a Client Operations Sr . Manager to manage and enhance the day-to-day performance of our Operations… more
- Capital One (Mclean, VA)
- Sr . Associate, Process Manager As a Senior ...reach customer resolution + Provide assistance and support for central fraud program case management + ... creating and enhancing processes that deliver excellence to your customer every time. The Process Manager Associate will play...be regularly worked. McLean, VA: $86,300 - $98,400 for Sr . Process Manager Richmond, VA: $78,400 - $89,500 for… more
- BASF (Research Triangle Park, NC)
- …the engagement with retailers, distributors, and growers across the Georgia geography. As a Sr Ag Sales Rep, you will build customer plans, offer agronomic ... **Now hiring! Ag Sr Sales Rep - Southwest Georgia (Field)** We...Georgia (Field), you create chemistry by ** + Identifying customer needs and create agronomic solutions that allow our… more
- Capital One (Plano, TX)
- Sr . Risk Associate (FS) **As a Senior Risk Associate in Capital One's Financial Services Business Risk Office (first line of defense), you will provide ... a high level of exposure across the division, partnering closely with senior business and risk office leaders, technology, compliance, legal, and Operational Risk… more