- Alight (IN)
- Senior Genesys Cloud Engineer role focuses on leading the development, implementation and ongoing management of Genesys Cloud solutions within ... Alight's contact center environment. This involves expertise - > Genesys Cloud CX architecture > Genesys Cloud Web Messaging > Genesys Cloud … more
- Deloitte (Omaha, NE)
- …to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas ... to relocate to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/Contact Center domain experience + Strong communication, influence,… more
- CTG (Phoenix, AZ)
- …to fill an Engineer II - Premium (AI; GCP; AWS; Oracle; Genesys ) opening for our client in Phoenix, AZ.** **Location:** Phoenix, AZ **Duration:** Ongoing ... and implement cloud -based data architecture for contact center ecosystems including Genesys and Five9 platforms + Lead the development of data strategies for… more
- Fiserv (Alpharetta, GA)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Cloud Data Engineer **What does a successful Senior Cloud Data ... data sources from in-house applications and from third-party tools such as Genesys Infomart, Nice WFM, Nice NPM, Verint Call Recording, Smartguide, Workday.… more
- Chewy (Richardson, TX)
- …Chewy's Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our ... modern contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise, strong architectural and integration skills, and the ability… more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center design ... manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
- Motion Recruitment Partners (Pleasanton, CA)
- …Directors. **Contract Duration:** 24-Months **Required Skills & Experience** + Proven experience with Genesys Engage, Genesys Cloud , NICE CXone, Five9, or ... Voice Engineer / Contract / Remote Pleasanton, CA **100%...care and safety, is looking for a contract Voice Engineer . This is a fully remote role. Under general… more
- OneMain Financial (Baltimore, MD)
- …will:** + Lead the design, deployment, and configuration of CCaaS platforms (eg, Genesys , Nice, Five9, Amazon Connect, or other cloud -based solutions) with Avaya ... We are seeking a CCaaS Senior Engineer to join our growing Contact Center and...Trunks and Dial patterns ensuring the integration aligns with cloud contact center environments. **Requirements** + Proficient in API… more
- Bandwidth (Raleigh, NC)
- …CCaaS, and UCaaS platforms. + + Common platforms: Avaya, Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect & Direct Routing), ... Enterprise Solutions Engineer Raleigh, NC Apply Who We Are: Bandwidth,...economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach,… more
- Conduent (Raleigh, NC)
- …& Responsibilities:** + Experienced in design, configuration, and deployment of CCaaS (eg, Genesys Cloud ) + Design, develop, and maintain voice and chatbots for ... integration practices. + Optimize application performance and scalability in cloud environments. + Contribute to architectural decisions and technical documentation.… more
- Eliassen Group (Merrimack, NH)
- **Amazon Connect/Systems Engineer ** **Merrimack, NH** **Type:** Contract **Category:** Engineer **Industry:** Financial Services **Reference ID:** JN ... guidance to internal teams + Work cross-functionally with internal teams ( cloud , security, telephony, support) as needed **Experience Requirements:** + 6+ years… more
- Walgreens (Deerfield, IL)
- …data from cyber threats that include but not limited to Contact Center Platforms, Genesys , IVRs, Chat VA, 2 Way SMS, CPM, Salesforce and other as needed. Responsible ... to the organization's business systems and applications (both in-house and cloud -based) are minimized. + Installs & configures firewalls, intrusion detection… more
- Amazon (Chicago, IL)
- …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the...platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing… more