- TEKsystems (New York, NY)
- …York City Description Our healthcare client is currently seeking a UC/Network Engineer to support both Network and IT Telecommunications Department. They are looking ... mixed background of Cisco UC and networking experience. This engineer will work on a team of 16 and...teams and business leaders to design, develop, and maintain IVR 's and call flow routing for DTMF and advanced… more
- Cedars-Sinai (Los Angeles, CA)
- …such as Contact Centers (PCCE & Genesys ), Interactive Voice Response ( IVR ), Call Recording, CDR, Computer Telephony Integration (CTI) applications which have ... of patient care we strive for. **What you will be doing:** The Telecom Engineer is responsible for the design and implementation of complex Cisco, Genesys … more
- OneMain Financial (Baltimore, MD)
- We are seeking a **CCaaS Lead Engineer ** to join our growing Contact Center and Telephony team and lead the deployment, integration , and maintenance of our CCaaS ... to deliver seamless contact center solutions. Title: Lead Platform Engineer (IC3) In the Role you will: + Lead...the design, deployment, and configuration of CCaaS platforms (eg, Genesys , Nice, Five9, Amazon Connect) and integrate with Avaya… more
- Amazon (Seattle, WA)
- …hands-on coding experience with REST APIs and web services, including successful integration of contact center platforms (eg, Genesys , Amazon Connect, Five9) ... platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing...Salesforce, etc. - 1+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more