- Wolters Kluwer (Columbus, OH)
- **Senior CX /UX Research Consultant - Remote or Hybrid R0040451** As a **Sr. CX /UX Researcher** , you will join the User Experience department of Wolters ... (NLD) and under the leadership of the Director, CX /UX Research (USA) **.** \#Remote #LI-Hybrid **Required...and interaction design. + Linking insights from quantitative user data with insights from qualitative research to… more
- Wolters Kluwer (Columbus, OH)
- ** CX UX Research Consultant - Remote...team + Well versed in analyzing qualitative and quantitative research data with the ability to produce ... R0040745** **Job Summary:** We are seeking a strong CX /UX Research Consultant to join our growing...users, promote design centered thinking, evolve high quality user research best practices and encourage data driven… more
- Pfizer (Collegeville, PA)
- …( CX ) Research & Insights Manager will become a team member of the CX Research & Insights Team within the Customer Experience & Engagement ( CX &E) ... report directly to the Sr. Director of Customer Experience Research & Intelligence. The CX Research...+ Demonstrated business acumen to synthesize multiple sources of data and simplify research and insights into… more
- MetLife (New York, NY)
- …System team to increase its adoption, quality and expansion driving efficiency. . Drive CX awareness crafting and documenting data driven CX moments that ... person will have experience in a variety of design research , analysis and synthesis methods to understand the customer,..., UX content strategy, user testing, accessibility standards and data literacy for CX metrics. . 8+… more
- Qualtrics (Reston, VA)
- …growth opportunities-ready or not, they'll find you. From retail to government to healthcare , we're on a mission to bring humanity, connection, and empathy back to ... worth doing. **XM Success Consultant, Customer Experience and Market Research ** **Why We Have This Role** The XM Success...with 3-5 years of experience in a management consulting, CX , CS or technical account management role + Track… more
- ManpowerGroup (New York, NY)
- …Experience ( CX ) Experimentation Researcher will become a team member of the CX Research & Insights Team within the Customer Experience & Engagement ( ... CX &E) organization. The CX Research ...+ Demonstrated business acumen to synthesize multiple sources of data and simplify research and insights into… more
- MetLife (New York, NY)
- …System team to increase its adoption, quality and expansion driving efficiency. + Support CX awareness managing and documenting data -driven CX moments that ... The person will have familiarity in a variety of research , analysis and synthesis methods to understand the customer,...insights development, journey maps, personas, concepts, wireframes, prototypes and data literacy for CX metrics. + 4+… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- Ready to help us transform healthcare ? Bring your true colors to blue. Do you stand for something? For the right things. For listening to the person who has no ... by reimagining how they navigate key journeys and use healthcare products. Our goal is to achieve best-in-class Net...is to anticipate and exceed members' individual needs through data to improve the end-to-end experience. We're also measuring… more
- University of Washington (Seattle, WA)
- …Windows, Android and IOS. + Experience in a major higher education, research , and/or medical/ healthcare organization. **CONDITIONS OF EMPLOYMENT** The Senior ... UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable… more
- Baylor Scott & White Health (Dallas, TX)
- …points by preparing and reviewing recommendations, process/system maps, data analysis, and research findings with oversight from the CX Director as needed * ... will be a heavy emphasis on problem solving capabilities (eg, gather market research on best practice, identify root cause behind issues, connect with industry… more
- Merck (North Wales, PA)
- …to improve patient and business outcomes around the world through digital, data , analytics, and technology. Our ability to navigate our commercial model around ... Hub with a focus on Vaccines Franchise omnichannel strategy, delivering a seamless CX for our customers. + Enable omnichannel strategy and capabilities for priority… more
- BlackRock (Atlanta, GA)
- …the globe, and **Client Experience Transformation** , accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, ... of investors worldwide! **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with… more
- CareOregon (Portland, OR)
- …for digital experience platforms, products, and services. + Leverage qualitative and quantitative data (eg, market research and operational data ) to ... Manager, Digital Customer Experience (DCX) is part of the Customer Experience ( CX ) Department within Operations. This role is responsible for strategic planning,… more
- DriveTime (Tempe, AZ)
- …the Job?** **That's Nice, But What's the Job?** In short, as a ** CX Content Specialist,** you'll craft copy to supplement customer-facing website and social ... and give customers peace of mind when shopping with DriveTime through research methods, strategies, and industry knowledge that is relevant, innovative, and… more
- Baylor Scott & White Health (Dallas, TX)
- …teams to form initial hypotheses, prepare and review recommendations, process/system maps, data analysis, and research findings to inform business opportunities. ... developing and implementing design strategies that significantly enhance our healthcare solutions, ensuring they're both technologically advanced and deeply… more
- Sanofi Group (Bridgewater, NJ)
- …+ US Vaccines Omnichannel Enablement + US Digital + Analytics and Reporting + Market Research + Customer Experience ( CX ) Team + eCommerce Team + US Vaccines ... and to compete and win in an ever-changing and increasingly competitive healthcare environment, we have created the Marketing Operations and Execution Team, of… more
- General Motors (Warren, MI)
- …+ Collaborate with Centers of Expertise (Media, Site, Social, CRM, Sales, Product, CX , UX, and Finance) to further refine strategies and plans, including use of ... existing divisional and adjacency promotions + Interface with the research community to develop and leverage insights for current and future product with leadership… more
- Baylor Scott & White Health (Dallas, TX)
- …customer problems and pain points; prepare and review recommendations, process/system maps, data analysis, and research findings. Present findings to leadership ... customer-focused health at home. The role will support the CX Director to define and translate a vision into...and customer pain points into scalable solutions. Fluency in data analysis, comfort presenting to executives, and strong writing… more
- Qualtrics (Dallas, TX)
- …growth opportunities-ready or not, they'll find you. From retail to government to healthcare , we're on a mission to bring humanity, connection, and empathy back to ... as an expert advisor across our core XM domains (customer, employee and market research ) as well as across several key industry verticals including retail and B2B. +… more
- Cognosante (Aurora, CO)
- …and an unwavering commitment to those we serve, we partner with healthcare , civilian and defense agencies to deliver exceptional public services and programs. ... Our multi-faceted technology and customer experience ( CX ) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are… more