- The Kinetic Group (Lonoke, AR)
- …the defense, security, automotive, aerospace and rail industries. The Client Service Analyst is responsible for providing technical support to end users, ensuring ... our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for...and software systems. + Respond to and resolve service desk tickets in a timely manner. + Troubleshoot issues… more
- Stony Brook University (Stony Brook, NY)
- …+ Provide updates to managers and technical guidance to coworkers. Work from within the Help Desk system and update tickets in a timely manner. + Provide insight ... CRM), and other enterprise-level systems. **Technical Support:** + Providing first and second tier daily support for all SHWPS IT needs. + Leading and facilitating… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A ... - 6:00am EST** This position is pending funding. Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division… more
- Koniag Government Services (Huntsville, AL)
- Koniag Management Solutions, a Koniag Government Services company **,** is seeking a Help Desk Analyst Tier I with a secret security clearance to support ... time off, and more. Koniag Management Solutions (KMS) is seeking a dedicated and customer-focused Help Desk Analyst Tier I to join our IT team. This… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A ... play a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division… more
- Robert Half Technology (Des Moines, IA)
- Description We are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will ... technical expertise in a dynamic work environment. Responsibilities: * Deliver Tier 1 help desk support, addressing user inquiries and resolving technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is building a network of experienced Help Desk Analysts for upcoming contract and contract-to-hire opportunities with our clients. These ... internal knowledge bases. Requirements Qualifications: + 2-4 years of IT support/ help desk experience. + Proficiency with Active Directory, Microsoft 365, and… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- Robert Half Technology (Des Moines, IA)
- …address is on my LinkedIN profile. ️ What You Will Do: Your day-to-day will include: ✔️ Tier 1 Help Desk Support Tier 1, Desktop Support, hand holding ... Troubleshooting network connectivity issues (DNS, DHCP, TCP/IP). Must-Haves ✅ 1+ years Tier 1 Help Desk experience. O365 experience Solid hardware & software… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to join our IT support team. In this role, you'll serve as the first point of escalation for technical ... to keep systems running smoothly. Key Responsibilities + Provide Tier 2/ Tier 3 technical support for desktops,...applications. + Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This part-time position is ideal for individuals with a strong ... role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support. Responsibilities: * Provide Tier 2 technical support,… more
- Robert Half Technology (Santa Clara, CA)
- Description We are looking for a dedicated Help Desk Analyst to provide part-time IT support for our team in Santa Clara, California. This contract position ... hardware, including monitors and docking stations. * Serve as Tier 1 and Tier 2 support, addressing...issues related to Windows operating systems. * Handle service desk tickets efficiently, ensuring timely resolution and documentation of… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will ... the efficiency of a dynamic organization. Responsibilities: * Deliver Tier 1 and Tier 2 technical support...enhance user access and system functionality. * Handle service desk tickets efficiently by diagnosing and resolving technical problems.… more
- Robert Half Technology (Atlanta, GA)
- Description Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates ... Escalate and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II. Requirements 4+ years in Help … more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... software, account, and connectivity issues, escalating complex incidents to Tier 2, and maintaining accurate ticketing in ServiceNow. ....of experience if no degree . 3+ years of help desk or related experience . Public… more
- Robert Half Technology (St. Louis, MO)
- …updates and software installations. Requirements + 1-3 years of IT support experience (eg, Help Desk , Service Desk , or Desktop Support roles). + Bilingual ... systems. The ideal candidate will be responsible for resolving Tier 1 and Tier 1.5 tickets, performing...documentation resources. + Offer remote support and occasional on-site help based on organizational needs. + Assist with basic… more
