- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security... manages and oversees the daily operations of a help desk team, ensuring efficient and effective… more
- System One (Bethesda, MD)
- Job Title: Senior Help Desk Engineer...with at least 2 years in a supervisory or lead role. + Strong knowledge of Windows environments, Office ... Work Model: Onsite Security Clearance: US Citizenship required Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are seeking a mid-level… more
- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of ... in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- Chenega Corporation (West Point, NY)
- **Req ID:** 38335 **Summary** ** Senior Help Desk Technician** **West Point, NY** Are you ready to enhance your skills and build your career in a rapidly ... and take your career to the next level! The ** Senior Help Desk Technician** will...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- GovCIO (Alexandria, VA)
- …is located in Alexandria, VA and will be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a primary ... USD $78,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7079/ senior -it-support- help - desk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7079_… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid-to- senior level Help Desk Specialist with strong customer-facing skills ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …Delivery & Operations: + Lead , manage, and mentor a team of Help Desk technicians, fostering a culture of customer service excellence, continuous ... advisor to the CIO and serving on the IT Senior Leadership Team. Position Details: Visa Sponsored Job: No...audiovisual technologies, and event, conference, and meeting support. This Lead reports to the Help Desk… more
- NTT America, Inc. (VT)
- …and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Supervisor/ lead to join our team in Lemont, Illinois (US-IL), United ... States (US). **Job Summary:** + The Service Desk Supervisor will be required to use ITIL as...+ Good client service skills. + Ability to successfully lead and coach a team to deliver key business… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- TEKsystems (Dallas, TX)
- …The Team Lead collaborates closely with the Engagement Manager and Senior Engagement Manager to plan and oversee daily operations, ensuring that incident ... TGS Talent Acquisition Team requires: The TEKsystems 3M Team Lead plays a critical role in driving the growth...This position is responsible for motivating and supporting service desk agents, ensuring prompt and effective resolution of calls… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- City of New York (New York, NY)
- …where flexibility and ability to achieve results are valued. All managers lead teams and/or lines of service, assuming increasing levels of responsibility for ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- City of New York (New York, NY)
- …where flexibility and ability to achieve results are valued. All managers lead teams and lines of service, assuming increasing levels of responsibility for ... the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to...utilizing materials, research, creative thinking, and problem-solving skills. - Lead daily team and ticket related activities, including ticket… more
- PulteGroup (Tempe, AZ)
- …actions, including Performance Improvement Plans and terminations, when necessary.* May lead problem management teams comprised of senior engineering resources ... PulteGroup is looking for an experienced IT Manager to lead our Technical Support Center (TSC). This role is...culture of continuous improvement. The position reports to the Senior IT Manager of the TSC & Provisioning &… more
- Sunrise Senior Living (Lafayette Hill, PA)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...Living. + Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. + Perform other… more
- University of Miami (Coral Gables, FL)
- …review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Supervisor, Help Desk , provides supervision to the ... 3. Knowledge of common network troubleshooting practices. 4. Ability to communicate with senior staff and faculty and exercise judgement when to escalate issues to… more
- Robert Half Technology (Charlotte, NC)
- …This Posting: Robert Half is proactively identifying top-tier IT professionals for upcoming senior -level Help Desk Engineer (Tier 3 / Escalation) contract ... with enterprise support, automation, and advanced troubleshooting. Key Responsibilities: + Lead complex escalations from Tier 1/2, perform root-cause analysis, and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more