- City of New York (New York, NY)
- …Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting two Community Associates for Level 1 Help Desk Representatives for the ... Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of the FISA-OPA agency's … more
- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- Robert Half Technology (Chicago, IL)
- Description Robert Half has an urgent need for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a ... dynamic and rapidly changing work environment. Due to this Help Desk Analyst role having a large...- Prior experience with IT support ticketing systems - 1 + years of prior experience - Excellent problem-solving skills… more
- Northrop Grumman (Schriever AFB, CO)
- …and Missile Defense Systems has an exciting career opportunity for a Principal Systems Administrator- Level 1 Help Desk (24-137) (BLSk) to join ... computers are configured to comply with all appropriate security policies. + Assist the help desk in responding to end users' requests/issues. + Knowledge of… more
- TEKsystems (Seaside, CA)
- …and customer service skills Know how to password reset know how to troubleshoot printer issues Level 1 Help Desk or Support tech experience CompTIA cert ... Description: For a Level 1 IT phone support role,...Description: For a Level 1 IT phone support role, the focus is...shared folders. Ensure they have the necessary permissions. Skills: Help desk support, imaging, PC refresh Top… more
- TEKsystems (New York, NY)
- …the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, document and ... and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support...for someone that they can train to become a level 1 /2 service desk . In… more
- Robert Half Technology (Andover, MA)
- Description The Level 1 Help Desk Technician is responsible for handling first level support of service requests in a first-class professional manor. ... difficulties with hardware, software, and telephony. * Follow standard help desk procedures. * Document and communicate...flexible with regards to schedule. * Have a high level of integrity and morale. * Be presentable at… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- ICU Medical (San Diego, CA)
- …A Principal Engineer - Wireless Networkingresolves hardware and software product inquiries escalated from the Help Desk Level 1 support team and ICU ... and resolve product and service issues in accordance with Help Desk processes, Standard Operating Procedures, Customer Service Level Agreements and… more
- University of Rochester (Rochester, NY)
- …outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The ... Powershare application whenever possible** **Triaging calls to appropriate section:** **Provide first level Help Desk phone support for large group of UR… more
- ATS Automation (Chicago, IL)
- …sites in the United States and Canada. + Provide remote technical support by telephone and online ( Help Desk level 1 & 2) for customers + Utilize ... aspects of Comecer systems including Siemens and Rockwell PLC/HMI. + Will help drive the sales of Comecer After Sales Service maintenance agreements, service… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support. ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- ARSIEM (Arlington, VA)
- …support one of our Government clients in Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems and accounts + Assist ... ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to support onsite incident...Diploma and 3+ years of directly relevant experience. + 1 + years of directly relevant experience + Experience with… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...scope, impact, and priority; resolve, or escalate to incident ( level -2). + Follow-up with customers, vendors, or SSA components,… more
- The University of Texas at Arlington (Arlington, TX)
- **Part-Time Help Desk Analyst I** **Bookmark this...Questions** Required fields are indicated with an asterisk (*). 1 . *What is the highest level of ... **Posting Details** Position Information **Posting Number** S05497P **Position Title** Part-Time Help Desk Analyst I **Department** OIT Service Management… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Help Desk Technician I - HS/GED and 0+ years of experience + Help Desk Technician II - HS/GED and 1 + years of experience + Help Desk ... **Req ID:** RQ174733 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help … more
- Paladin Technologies (San Diego, CA)
- …and troubleshooting of IT and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper routing and resolution of ... issues. + Escalation to level 2 or 3 staff as situations require more...+ 2+ years' experience supporting users in a remote help desk environment preferred. Demonstrated Professional Competencies… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent… more