- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and ... 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and… more
- Robert Half Technology (Old Mystic, CT)
- …and staff. Requirements * Minimum of 3-5 years of experience in Help Desk or Level 2 Computer Technician roles. * Proficiency in troubleshooting ... Description We are looking for a dedicated Help Desk Analyst I to join...the district. * Escalate unresolved issues to supervisors or higher- level technical staff for advanced support. * Travel between… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall possess the following capabilities: + Five ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...support + Receive, triage and route tickets to Tier 2 Help Desk according +… more
- The Boeing Company (El Segundo, CA)
- …is currently hiring for level 2 . **Position Responsibilities:** + Manage Help Desk tickets in a timely and organized manner using Service Now ticketing ... 2 + years of experience working in a help desk role + Proficiency with Dell...well as market and business considerations. Summary Pay Range: Level 2 : $29.82-$43.87 Applications for this position… more
- General Dynamics Information Technology (Quantico, VA)
- …a drive for innovation to GDIT. Our ** Help Desk Analyst Tier 2 ** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required ... **Req ID:** RQ211237 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 **… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- **Tier 2 Help Desk Specialist...join our helpdesk team. The ideal candidate will provide expert- level support to our clients, resolving the most complex ... issues and ensuring a high level of customer satisfaction. This role requires advanced technical...Well-being programs \#CGIFederalJob \#LI-RT1 **Skills:** + Call/Contact handling + Help Desk /IT Services + Local Problem Management… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking ... Eligibility - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or...for a Tier 2 - Help Desk Technician who also knows VTC… more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS PASS ... and reporting. + Able to support schedule flexibility if needed in support of help desk operations work schedule. Client Security Requirements + Must be able… more
- LA Care Health Plan (Los Angeles, CA)
- …established monthly performance baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key ... for complex incidents and serving as a mentor for Level 2 technicians. The Technician serves as... 2 years of experience in Call Center Help desk , configuring & administering networked computer… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise- level help desk systems and a commitment to ... 2 ) yearsof professional experience in Industry, Federal, orDoD Help Desk Support. + Proficiency withBMC Remedy,ServiceNow,...Desk Support. + Proficiency withBMC Remedy,ServiceNow, or other enterprise- level help desk tools. +… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1- 2 support to customer's end-users. This position will ... IT Help Desk Technician Staffing Boston, Massachusetts... Analyst will troubleshoot, diagnose and resolve or escalate Level 1- 2 incidents received as necessary. What… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... **Req ID:** RQ212254 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half Technology is searching for a skilled Help Desk Support Specialist for a client headquartered in Nashville, Tennessee. This role is a ... timely manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize...in a timely manner to the appropriate resource and level when necessary * Work with Support Engineers and… more
- CACI International (Norfolk, VA)
- …I** **- High School diploma and 2 + years of technical support experience** + ** Help Desk Specialist II** **- High School diploma and 3+ years of technical ... Help Desk Specialist Job Category: Service...up user profiles and reset passwords + Fulfill service level standards for response time and quality + Maintain… more
- NANA Regional Corporation (Honolulu, HI)
- …PowerPoint, Excel, and Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, ... ASE is looking for a Help Desk Technician to work in...during travel. The technician also supports distinguished visitors and command- level special events and also manages communications for significant… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly...outages. **This role will operate on the Fri-Mon ( 2 PM - 12:30 AM) shift** **Primary Position Tasks:**… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...cutting-edge technology and take your career to the next level ! We deliver essential technological services to our customers… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...to/for Team Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team, Telephony,… more