- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... Development Specialist / Development Analyst Enterprise SAP - Oahu...or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, and Desktop… more
- SMBC (Jersey City, NJ)
- …ad-hoc and scheduled training sessions to enhance user understanding of Coupa. + Monitor help desk trends and user activity to identify areas for process ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...supplier onboarding, purchase orders, and reporting. The Procurement Support Specialist plays a key role in enabling and supporting… more
- Leidos (Orlando, FL)
- …troubleshoot access issues such as password resets and other tier -based issues. The help desk specialist will be responsible for logging all calls in ... The Advanced Battle Management System (ABMS) Program currently has an opening for a ** Help Desk ** ** Specialist ( Tier 1)** to work in our Orlando, FL… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- CACI International (Hanover, MD)
- …of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. This position under general ... Help Desk Specialist Job... Help Desk Specialist Job Category: Information Technology...and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** at GDIT. Shape what's next for ... globe. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Specialist ** , the...Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including… more
- Valet Park of America (Springfield, MA)
- …products. Role Overview We are seeking a new team member to serve as our First-Level Help Desk and Technical Support Specialist . This role acts as the ... and travel to operational sites. Key Responsibilities + First-Level Help Desk Support + Serve as the...years of relevant experience, able to operate independently at Tier 1 + Upper band ($61k-$65k): Strong Tier… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Insight Global (San Leandro, CA)
- …technical lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support Specialist - Richmond, VA Job... to join our team. In this role, you will help improve the productivity of CoStar Group employees by being ... tools. + Document problems and solutions in the Service Desk ticketing system + Inform management of potential problems...2+ years of experience in corporate IT or Service Desk role + Experience implementing TCP/IP at the workstation… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's IT ... support + Installs, configures, and upgrades computer hardware and software. + Provider Tier III technical support for NICE CXone, Voxco, and related contact center… more
- Sandia National Laboratories (Albuquerque, NM)
- …collection processes, employee billbacks, and travel/relocation audits. + Support the Payroll Help Desk , including the weekly phone rotation and managing tickets ... What Your Job Will Be Like: As a Tier 5 Payroll Specialist , you will support...through the Help Desk system. + Serve as a resource to employees, teams,… more
- Bright Horizons (Newton, MA)
- …of operational management applications primarily for full service care. The individual will help manage a support desk ticketing system and inquiries from ... The Senior Applications Specialist - Support role is focused on the...individual will provide support on issues escalated from the Tier 1 role as well as issues that require… more
