- Three Saints Bay (Montgomery, AL)
- …searching for all levels to include Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support ( Tier I and II for ... ** Help Desk Support Specialist (4303)** Location **Montgomery, AL** Job Code **4303** \# of Openings **1** Apply Now… more
- CUNY (New York, NY)
- …we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. The successful candidate will ... IT Support Assistant ( Hourly) Service Desk Tier 1 Support ...at a College or Unit. They work in technical support , applications development, operations, help desk… more
- IBM (Rocket Center, WV)
- …Your Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support Specialist to join our team. This role involves resolving software ... problems, ensuring prompt and accurate resolutions. + Train and support Tier 1 staff to improve their...of two years of experience in a related technical support or service desk role. + Strong… more
- ManTech (Glen Burnie, MD)
- …ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** to join our team in ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- ManTech (Washington, DC)
- …ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Help Desk Support Services SME** to join our team in the ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support ... Help Desk Tier I Specialist - Cleared Washington,...RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- SAIC (Las Vegas, NV)
- …with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...Tier 1 level support . + The candidate… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within ... a healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- Centre Technologies (Houston, TX)
- …between hardware and software + The ability and desire to mentor and guide Tier -I Team as needed + Documents work completed in a timely manner and improves ... existing documentation to improve efficiencies across the team. Education/Experience/Certifications + 5+ years hands-on IT experience required + Certifications + VMware VCP strongly desired + AZ-900 or equivalent strong desired + Bachelor's Degree preferred… more
- NANA Regional Corporation (Arlington, VA)
- …new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II help ... of outstanding professionals, apply today! **Responsibilities** Provides training and desk -side support to assist our government client...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …applications, and hardware. + Handles problems that the first- tier of help desk support is unable to resolve. + May interact with network services, ... + Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support ,IT Hardware **Experience:** 10 + years… more
- General Dynamics Information Technology (North Liberty, NC)
- …mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May interact with network ... Secret SCI + Polygraph **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support ,IT Hardware **Certifications:**...WILL MAKE AN IMPACT** + Under general supervision, provides second- tier support to end-users for PC, server,… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- … Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . You will provide phone ... utilizing work aids to resolve tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and… more
- University of Pennsylvania (Philadelphia, PA)
- … support hybrid presentations when scheduled. + Support daily operations within the IT Help Desk by providing first tier tech support to students ... position will work with the IT Help Desk to provide faculty, staff, and students support...position would offer services such as equipment loans, AV support , and first tier IT support… more
- COMSO, Inc (Fort Meade, MD)
- …+ Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a ... small team providing service availability monitoring and help desk support for internet-like...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via… more
- DCCA (Ellicott City, MD)
- …and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support by phone and email . Provide general technical support . ... Help Desk Analyst Location Ellicott City,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- Chenega Corporation (San Antonio, TX)
- …in a courteous manner. This position is considered equivalent to Tier II help desk support . **Responsibilities** + Responsible for initial setup of IT ... **Req ID:** 32373 **Summary** **Mid-Level Help Desk Technician** **San Antonio, TX**...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Insight Global (Charlottesville, VA)
- …PC, server, mainframe applications and hardware. -Handles problem that the first- tier of help desk support is unable to resolve. May interact with ... Job Description -Under general supervision, provides second- tier support to end- users for… more