- General Dynamics Information Technology (Mclean, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career ... part in improving how agencies operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline IT support … more
- Robert Half Technology (Pittsburgh, PA)
- …of our help desk , ensuring high-quality customer service, managing the help desk team and providing hands-on IT Support. This is direct-permanent ... desk responses. * Establish and maintain customer service standards across the help desk team . * Serve as the first level of system issue triage and… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a ... onsite and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the...and mentoring team members to continuously improve help desk services and processes + Work… more
- Edmunds (Santa Monica, CA)
- …Edmunds is seeking a highly motivated and experienced Help Desk Manager to lead our dedicated team of support professionals. The Help Desk ... leadership. What You'll Do: * Lead , mentor, and manage a team of help desk technicians, fostering a collaborative and high-performing work environment. *… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong....: + L ead the day-to-day activities of the help desk team , ensuring timely resolution ... Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to...country's most critical role - protecting our national security. Help Desk Support Lead -… more
- Innovative Management & Technology Services (Woodbridge, VA)
- …to end-users. Key Responsibilities: + Serve as the lead worker for the help desk team , providing guidance and oversight to ensure consistent service ... best customers on-site at top government agencies. Job Title: Help Desk Lead Primary Location:... to oversee daily operations of our technical support team . This position requires a candidate with proven leadership… more
- Robert Half Technology (Menomonee Falls, WI)
- Description Join a forward-thinking manufacturing company as our IT Help Desk Technical Lead , where your troubleshooting expertise and drive for efficiency ... + Lead the day-to-day operations of the help desk , ensuring fast, effective support and...and responsive. + A collaborative mindset and ability to lead by example within a small, growing team… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site… more
- Robert Half Technology (Maryknoll, NY)
- Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New ... efficient operation of desktop support services. The position also involves managing help desk -related projects and providing top-notch technical assistance to… more
- Encore Electric, Inc. (Lakewood, CO)
- …our customers. The Help Desk Manager works collaboratively with the Help Desk team to ensure exceptional customer service, encourage professional ... Mission of the Role + Customer Service Champion: Collaboratively lead the Help Desk to...position required three to five years of leading a help desk team with six… more
- Binghamton University (Binghamton, NY)
- …for a Help Desk Support Analyst to join our Client Support Services team . The Help Desk Support Analyst will provide superior first-level IT customer ... using remote tools, and in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all actions taken to resolve client… more
- SOS International LLC (Boston, MA)
- …AFB, Massachusetts. Essential Job Duties Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver ... Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is...and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas.… more
- Innovative Management & Technology Services (Woodbridge, VA)
- …and in-depth technical knowledge. Key Responsibilities: + Lead , manage, and mentor the help desk team to ensure timely and effective support for users. ... Summary: We are seeking an experienced and highly skilled Help Desk Manager to lead ...including incident tracking, resolution, and escalation processes. + Monitor team performance and generate reports on service metrics, identifying… more
- Lockheed Martin (Colorado Springs, CO)
- …Your Mission is Ours\. Lockheed Martin Space is seeking a full\-time Early Career Help Desk Engineer, in the role you will: * Action trouble tickets ... to work both independently and as part of a team \. Interpersonal relationship skills are a must\. **Security Clearance...Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most… more
- Waystar (Louisville, KY)
- …with other IT functions to escalate and resolve complex issues. + Train and mentor help desk team members to support professional development and operational ... POSITION** We are looking for a proactive and service-driven Help Desk Manager to lead ...internal IT support function. This role will oversee daily help desk operations, manage the team… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …classifications. What you will do + Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver ... on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the… more
- Tractor Supply Company (Brentwood, TN)
- …resolve issues, or will assist with any problem or question relating to Tractor Supply. The Help Desk Team Member will partner with the appropriate team ... Team Member, Help Desk ... Team Member, Help Desk **Overall Job Summary** This...and personal success, which is why we empower our Team Members to lead balanced lives through… more
- Robert Half Technology (Philadelphia, PA)
- …best practices to improve service delivery. * Regularly conduct training sessions for the help desk team , keeping them abreast with the latest technologies ... and troubleshooting guides. * Monitor the performance of the help desk team through key...Audio Visual and conference room support Requirements * Previous team lead /management experience * Experience with executive… more
- Robert Half Technology (East Lansing, MI)
- Description We are looking for a dedicated Help Desk Manager to lead our IT support team in East Lansing, Michigan. This position involves overseeing ... metrics to identify areas for improvement. Requirements * Proven experience in managing a help desk or IT support team . * Strong knowledge of ITSM practices… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is...+ Ability to work effectively as part of a team , with a focus on collaboration. + Ability to… more