- Robert Half Technology (Menomonee Falls, WI)
- Description Join a forward-thinking manufacturing company as our IT Help Desk Technical Lead , where your troubleshooting expertise and drive for ... + Lead the day-to-day operations of the help desk , ensuring fast, effective support and...fast, effective support and ticket resolution. + Provide high-level technical support for Microsoft 365, Intune, and Entra ID.… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect....missions. As the Help Desk Support Lead , you will manage daily technical support activities, ... country's most critical role - protecting our national security. Help Desk Support Lead -...Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in… more
- Innovative Management & Technology Services (Woodbridge, VA)
- …We are currently seeking a knowledgeable and proactive Help Desk Lead to oversee daily operations of our technical support team. This position requires ... best customers on-site at top government agencies. Job Title: Help Desk Lead Primary Location:... technical issues. + Train, coach, and support help desk staff with troubleshooting techniques and… more
- General Dynamics Information Technology (Mclean, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in ... agencies operate. We are seeking a proactive and customer-focused Help Desk Team Lead to...oversee our frontline IT support team. This role combines technical expertise with leadership, ensuring timely and high-quality support… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site… more
- Robert Half Technology (Maryknoll, NY)
- Description We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New York. ... of desktop support services. The position also involves managing help desk -related projects and providing top-notch technical assistance to users across… more
- Encore Electric, Inc. (Lakewood, CO)
- …Mission of the Role + Customer Service Champion: Collaboratively lead the Help Desk to deliver exceptional technical support and customer service, ... information security and company policies + Conduct regular training sessions for the help desk staff on technical and communication skills **Other duties as… more
- Edmunds (Santa Monica, CA)
- …out how! What You're Applying For: Edmunds is seeking a highly motivated and experienced Help Desk Manager to lead our dedicated team of support ... end-user support services, ensuring efficient and effective resolution of technical issues, and maintaining a high level of customer... Lead , mentor, and manage a team of help desk technicians, fostering a collaborative and… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services ... team. The Help Desk Support Analyst will provide superior...directly with other members of the Client Support and Technical Support teams, and works closely with other key… more
- Innovative Management & Technology Services (Woodbridge, VA)
- …are seeking an experienced and highly skilled Help Desk Manager to lead and manage our technical support operations for a program of similar scope, type, ... Responsibilities: + Lead , manage, and mentor the help desk team to ensure timely and...regular training and development sessions to help desk staff to ensure up-to-date technical knowledge… more
- State of Colorado (Denver, CO)
- …+ Facilitate routine help sessions for Colorado Shines PDIS users, in collaboration with the Help Desk Lead and other Help Desk Specialists + ... "first in/first out" and urgent-need criteria; + Providing basic technical assistance to support user experience in the Colorado...requested by early childhood professionals, in collaboration with the Help Desk Lead and other… more
- SOS International LLC (Boston, MA)
- …access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. Acts as the escalation ... Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is...Advanced knowledge and hands-on experience of managing a Service Desk staff and operations of a technical … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the ... video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** We are looking for a proactive and service-driven Help Desk Manager to lead our internal IT support function. This role will oversee ... **WHAT YOU'LL DO** + Lead and manage day-to-day operations of the IT Help Desk , ensuring timely and effective resolution of support tickets. + Serve as… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is...escalating complex problems as needed. + Diagnose and resolve technical issues across systems, applications, and services, following documented… more
- Robert Half Technology (Philadelphia, PA)
- Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an ... for you to manage and mentor a team of help desk technicians, ensuring effective support and...requirements are met with top-tier service. * Handle hands-on technical support for hardware, software, and network issues, striving… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Tier 1 Help Desk Analyst Arlington, VA ....Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...to reduce user problems. + Provide local and remote Technical Support Services for end user support on the… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …a shift supervisor or lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this role:** ... ** Help Desk Specialist** **Category:** Business Consulting,...and modification of users and lists. -Troubleshoot advanced functional, technical , and integration issues with systems. Diagnose and respond… more
- Tractor Supply Company (Brentwood, TN)
- …**Required Qualifications** Experience: 0-2 years' experience. Customer service, retail and technical Help Desk experience preferred. Experience in ... Team Member, Help Desk **Overall Job Summary** This...Summary** This position is responsible for providing first line technical and non- technical support to all Tractor… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey… more