- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered.… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Position Summary As a Tier 1 IT Help ... of new clients, racking, cabling, installation and removal of hardware + Help turn business obstacles into technical solutions + Proactively manage time and… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an ... the seamless operation of our IT systems. As a Tier II Help Desk Technician you will play a vital role in providing second-level support to end-users,… more
- PingWind INC (Cuba, NM)
- …level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base ... Tier 2 - Help Desk... Tier 2 - Help Desk Guantanamo Bay Cuba, NM...on computer and peripheral devices. + As a VTC Technician ; tasked to perform a variety of electronic and… more
- TekSynap (Washington, DC)
- …programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting ... user support services for hardware and software. + Implement Tier 0 self-service capability for user password resets, frequently...tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday… more
- Motion Recruitment Partners (Grand Prairie, TX)
- IT Help Desk - Tier 1 /...manufacturing companies. They are looking to bring on a Support technician to their growing team. This company's mission is to ... and kitchen appliances. This role is responsible for supporting Tier 1 and Tier 2 ticket and...Customer service experience in a call center environment + Help desk or technical support experience preferred… more
- Insight Global (New York, NY)
- …Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... has their own Desktop techs as well as a Tier 2 Application Support Service Desk team...help as well. Since this is a 365 desk there will be some US holidays that the… more
- Centre Technologies (Houston, TX)
- …expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Our Company Culture: Our diverse workforce allows Centre to ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk Specialist - (694) Share this job as a link in your status update to LinkedIn. Job Title Help Desk ... Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk... Tier I/II service delivery. Operate the service desk and desk side support in order… more
- Belcan (Airway Heights, WA)
- IT Help Desk Technician Job...with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage * Resolves ... Desk / Support Description: Job Title: IT Help Desk Technician Pay Rate:...prescriptive guidance for common problems to improve quality of Tier 0 customer self-service * Escalates incidents and requests… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician ** for a...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices,… more
- City of New York (New York, NY)
- …and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support...number: 712972 - Click on the job business title: Help Desk Technician - Click… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician ** willperformor provide supportas part of a24/7, 365-day ... ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the Director… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This includes ... budget accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- Actalent (Durham, NC)
- … Help Desk TechnicianJob Description We are seeking a proactive and service-oriented Help Desk Technician to join our IT team. This role will be ... responsible for providing Tier 1 and Tier 2 technical support...MacOS environments. + Strong familiarity with working in Service Desk ticketing systems (Jira preferred). + Experience supporting enterprise… more
- SOS International LLC (El Paso, TX)
- Overview SOSi is seeking an experienced Help Desk Technician to join our team in El Paso, TX. The Help Desk Technician will be responsible for ... customer support service as single point of contact for Tier 1 and Tier 2 level tickets....diploma or equivalent. Minimum of two (2) years of help desk /technical support experience. Minimum of two… more
- PennyMac (Westlake Village, CA)
- …achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Help Desk Technician will provide primary client support to ... and data tool maintenance/enhancement, and project management support. The Help Desk Technician will :...Active participation in rotational "on-call" support to lower support tier (Not often but occasional) What You'll Bring +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine… more
- ManpowerGroup (Tucson, AZ)
- Our client in the HR/Payroll Services industry is seeking a ** Help Desk Technician ** to join their team. **Job Title: Help Desk Technician ** ... technology. * Troubleshoot and resolve hardware, software, and connectivity issues at a Tier 1 and Tier 2 level. * Serve as a first point of contact for walk-up… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more