- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career ... improving how agencies operate. Our work depends on a ** Help Desk Analyst Tier II**...technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer… more
- Methodist Health System (Dallas, TX)
- …Of Week :** Sunday - Wednesday **Work Shift :** **Job Description :** Your Job: The Help Desk Analyst provides quality IS related technical support with a ... Technician (MCDST), HDI Desktop Support Technician or Support Center Analyst (HDI-DST) or equivalent certifications. * 2 plus years...ad hoc group requests. * Maintain highly accurate trouble ticket entries in the Help Desk… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... IT Operations Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to ... Analyst (Tier 1), End User Engineering About us:...on experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... and automated triggered request queues. Aside from this, the Help Desk Support Analyst will...transfers and escalation * Track open tickets and monitor ticket progress and close ticket items when… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- As a Help Desk Analyst within the...Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other ... customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in… more
- System One (Dallas, TX)
- Service Desk Analyst - Night Shift 8pm EST - 8am EST shift (7pm Central Time - 7am Central Time) Remote, but must be local to Dallas, Texas $20/hr W2 Must be ... Public Trust clearance US citizenship required per government contract The Service Desk Agent is an entry-level position providing first-level IT support for service… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... minimize delays and prevent recurring issues. * Assist other help desk analysts with complex troubleshooting and...technical issues promptly. * Complete all required documentation and ticket updates accurately and in a timely manner. *… more
- Katmai (Orlando, FL)
- …system status updates, and change notification tracking. + Create and maintain help desk documentation, FAQs, usability guides, and training materials in ... + Contribute to Monthly Status Reports (MSRs) and metrics reporting related to help desk volume and response time. + Participate in knowledgebase documentation… more
- Parksite (Batavia, IL)
- …role involves direct support to Parksite end users / associates by directly interacting, via help desk ticket system, phone calls, face to face, chat and ... from your hard work! Role Overview The Senior Service Desk Analyst is responsible for providing high-level...satisfaction is achieved. + Incident Management: Manage and prioritize help desk requests, ensuring prompt and accurate… more
- Robert Half Technology (Galveston, TX)
- Description We are looking for a customer-oriented and detail-driven Help Desk Analyst to join our team and provide exceptional technical support to ... RAM, power supplies) and ensuring proper configurations to restore functionality. + Ticket Triage: Monitor, prioritize, and manage support tickets in the ticketing… more
- TEKsystems (Southfield, MI)
- …of non-phone related activities. Required Skills * At least 3 years of recent help desk troubleshooting experience in a call center environment * Basic technical ... follows up with customer as needed to provide total ticket ownership. * Utilizes knowledge management tools to ...ticket ownership. * Utilizes knowledge management tools to help resolve client issues. * Assists clients in completing… more
- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed ... remediation solutions. + Hands-on experience with Kaseya for remote login and ticket management. + Proficiency in Hyper-V, Citrix, and Mac OSX. Additional… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you will be ... complex issues related to hardware, software, and network systems. + Escalated Ticket Management: Handle and take ownership of escalated support tickets, ensuring… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the first ... and chat, addressing a wide range of hardware and software issues. + Ticket Management: Log, prioritize, and track support requests using a ticketing system,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that they are resolved in a… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Professional Services Boston, Massachusetts Salary: USD 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When it ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 year contract...experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve… more
- TEKsystems (Denver, CO)
- …until 6:00p MST Required Skills * 2+ years' experience as a LEAD on a service/support/ help desk * The right candidate will have leadership skills and be able ... continued growth of the team. The Team Lead should help motivate and support the service desk ...further triaging and Problem management/RCA, with follow-up to ensure ticket /incident closeout * Help maintain information about… more
- Koniag Government Services (Grand Junction, CO)
- Help Desk Technician Grand Junction, CO, USA Req #24 Friday, April 18, 2025 **Tuknik Government Services,** a Koniag Government Services company, is seeking a ... Desktop Support Analyst to support **TGS** and our government customer in...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- Koniag Government Services (Alexandria, VA)
- …financial execution and reporting. + Help maintain and update the help desk operational manual. + Use the ticket tracking and monitoring system to assist ... DAI Sr. Financial Analyst (Secret) Alexandria, VA, USA Req #504 Tuesday,...federal regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate with cross-functional… more