- Wipfli LLP (Eau Claire, WI)
- …+ Provide excellent customer service support (both on-site and remote) to Firm associates for basic hardware and software issues. + Record all actions, ... communications, and resolutions for issues being investigated in appropriate systems. + Acquire and maintain knowledge of Firm systems and support policies and procedures. + Review and maintain documentation and knowledge base. Knowledge, Skills and Abilities… more
- Graebel Companies, Inc. (Aurora, CO)
- …with setup issues, hardware or applications failure and documenting work via helpdesk ticket application. Also responsible for administration and internal support of ... $27/hr to $30/hr. Essential Duties and Responsibilities + Provide helpdesk support and resolve problems to the end user's...quickly and effectively to requests received through the IT helpdesk . Monitor Service Desk for tickets assigned to the… more
- COOLSOFT (Austin, TX)
- …id 155968 Job title Consultant Job location in Austin, TX Skills required Helpdesk Support, Microsoft Azure, -, Open Date 17-Nov-2025 Close Date Job type Not ... Job interview type Email Recruiter:Nitin Bhojwani Job Description Consultant: Helpdesk Support, Microsoft Azure, -, Bid URL: https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a58cs00000GFKCuAAP/ocanov25hd Note:… more
- Red River (Chantilly, VA)
- …+ Experience in dynamic and high-volume work environments + Experience in Helpdesk operations + Experience in Network Operation Center Desired Education & ... Certifications: + Bachelor's degree in a relevant field + Accreditation in CompTIA A+ Accreditation in CompTIA Server+ ITIL Foundation certification + AWS Certified Cloud Practitioner + HDI Support Center Analyst + MS-900: Microsoft 365 Fundamentals + MS-102:… more
- Stony Brook University (Stony Brook, NY)
- …requirements (training materials, config workbooks, stakeholder approvals). + Address helpdesk tickets, service requests (SRs), enhancement requests, and other ... materials, config workbooks, stakeholder approvals). + Manage and distribute helpdesk tickets, service requests (SRs), enhancement requests, and other system… more
- Sharp Electronics Corporation (Kingsport, TN)
- …Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex issues in ... Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years'… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …Participates in the rollout of new technologies, services, and security remediations ** Helpdesk Operations** Provides 24 x 7 first line support for IT services ... to internal users Follows standard operating procedures for IT request and incident services to the end-user Troubleshoots end user performance issues for IT infrastructure, applications, network, and collaboration services globally Provides feedback and… more
- Terumo Medical Corporation (Elkton, MD)
- …This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the ... end users and IT management. Additionally, this role is responsible for the deployment, training and administration of end user devices, including computers, peripheral hardware, desk phones, cell phones, iPads, etc. This will involve the timely replacement… more
- Zscaler (San Jose, CA)
- …strategy, vision, architecture, and deployment to customers at all levels, from helpdesk practitioners to CIOs + Discuss industry trends, competitive offers, and ... emerging security landscape changes relevant to workload communications + Participate in beta testing of new features and provide product updates and enhancement training to technical sales and architects **What We're Looking for (Minimum Qualifications)** +… more
- Kaeser Compressors, Inc. (Cypress, CA)
- …of the Kaeser Computer Security Policy. - Provide network administration and helpdesk support for all employees. - Maintain hardware inventories and coordinate new ... equipment orders and equipment exchanges and assist in the negotiation of prices for the purchases of these items when needed. - Configure and install computers and network equipment - Coordinate server and computer equipment deployments and exchanges for… more
- Quad (Sussex, WI)
- …allows SCOPE Site Support: This teams takes 2nd and 3rd level calls from the helpdesk and the Intern would help this team to accomplish their goals by providing ... support to the team in the above area's JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Pursuing a degree in an IT field Knowledge, Skills & Abilities: + Strong organizational and multi-tasking… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …wide range of related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service ... Level Agreements (SLAs). + Provision and manage user accounts, including email setup, RSA token registration, and group assignments. + Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors. + Escalate complex… more
- Integra LifeSciences (Cordova, TN)
- …each essential duty satisfactorily. Primary responsibilities are to: + Monitor Helpdesk ticketing system. Provide timely and professional PC and peripheral support ... via phone, desk-side, or remote connection. Support includes hardware and software installation and troubleshooting, as well as occasional limited end-user education. (20%) + Apply standard corporate workstation image and deploy equipment to new employees.… more
- Carnegie Mellon University (Pittsburgh, PA)
- …Lead or coordinate resolution of complex technical issues referred by the PSC helpdesk , ensuring timely and high-quality solutions. + Stay at the forefront of ... high-performance computing (HPC), AI/ML, and large-scale data technologies, and apply this expertise to advance research outcomes. Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member… more
- Carnegie Mellon University (Pittsburgh, PA)
- …domain. + Troubleshoot and resolve technical issues referred by the PSC helpdesk , providing timely and effective solutions based on your expertise. + Maintain ... up-to-date knowledge of high-performance computing (HPC), AI/ML, and large-scale data technologies. Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with… more
- CoreSite (Denver, CO)
- …infrastructure while nurturing your professional growth and success. Manager, IT Helpdesk : As a member of the company's Operations Information Technology ("IT") ... team, the Manager, IT Helpdesk leads and coordinates the Tier 1 helpdesk function that supports CoreSite's end-user community. The Manager ensures high-quality… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead… more
- State of Massachusetts (Boston, MA)
- …THE EMBEDDED LINK DOES NOT WORK):* https://careers-publiccounsel.icims.com/jobs/2980/ helpdesk -supervisor information-technology/job The Committee for Public Counsel ... is seeking an experienced IT professional to supervise IT Helpdesk staff and ensure service delivery and support to...behalf of our clients. * * *POSITION OVERVIEW* The Helpdesk Supervisor is responsible for overseeing the day-to-day delivery… more
- Xerox (Anchorage, AK)
- Helpdesk / On-Site Administrator **General Information** Press space or enter keys to toggle section visibility City Anchorage State/Province Alaska Country United ... **Overview:** Xerox corporation, is seeking a full-time, dedicated, customer service-oriented Helpdesk / On-Site Administrator (OSA) to support our customers in… more
- Xerox (Juneau, AK)
- Enterprise Helpdesk Analyst **General Information** Press space or enter keys to toggle section visibility Country United States Department ... about us at www.xerox.com . **We're looking for a dedicated** **Enterprise Helpdesk Analyst** **who is passionate about delivering a great client experience while… more
