- Insight Global (Ontario, CA)
- Job Description The Helpdesk Analyst ( II ) will perform first level technical support and service restoration for daily operations in a complex, distributed ... systems and applications with a focus on monitoring the helpdesk queue and providing end-user support. The position reports...Utilization of Active Directory for user management . Monitors helpdesk queue and uses it to track incident status… more
- DXC Technology (Bay City, MI)
- …for our customers and colleagues at DXC.com . TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and ... developing follow-up steps in support of IT systems that support vehicle programing. The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution. The successful candidate will… more
- Envista Holdings Corporation (Madison, WI)
- …voice mail, or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete end user requests ... Requirements:** **Qualifications:** **Education/Experience:** + Demonstrates proficiency of IT Operations II duties + Associate's degree (A. A.) or equivalent from… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …Analyst I (two years' experience and bachelor's degree, $70-85K or Programmer Analyst II (three years' experience and bachelor's degree, $85-100K). This ... PROGRAMMER ANALYST I & II Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4513045)...of statewide information systems. + Responds promptly to assigned helpdesk tickets from both internal and external users. Completes… more
- Robert Half Technology (Sacramento, CA)
- Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, ... part of a team providing support through the IT helpdesk call center, open from 8 am to 5...least 3 years of experience in a Help Desk Analyst role or similar IT support positions + Proficiency… more
- Robert Half Technology (Itasca, IL)
- Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical ... project management and issue tracking * Address and resolve helpdesk queries with excellent people skills * Be available...least 5 years of experience in a Help Desk Analyst role or similar technical support roles. * Must… more
- SHI (Austin, TX)
- **Job Summary** The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17148/asg-service-desk- analyst - ii /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the right job?**… more
- Bright Horizons (Newton, MA)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. **Passion, Potential, and Possibilities** All three await you in a **Bright Horizons** (R) career. Whether you work in one of our child care centers, a corporate office, or a family's home, you'll be part of… more
- Link Solutions Inc (Charleston, SC)
- …for CMMI ML3 for Services and Development. Links Solutions is seeking a Computer System Analyst III to join our team in Charleston, SC. + Hybrid Permitted (Must be ... + Must be a US Citizen The Computer Systems Analyst will oversee cybersecurity operations, system maintenance, and network...hardware and software issues. + Respond to and resolve helpdesk tickets and user-reported problems. + Implement and manage… more
- Insight Global (Austin, TX)
- Job Description One of our largest telecom clients is seeking a SOC Analyst to join their team in Austin, TX. This individual will be responsible for monitoring, ... their urgency, and escalate incidents if necessary. The SOC analyst will engage in a turnover brief upon each...and provide recommendation for remediation to the client. Tier II analysts will serve as an escalation point if… more
- Insight Global (Irving, TX)
- …documents including data formatting, mapping, and adherence to standards * Provide Level II support from the client helpdesk to analyze and resolve processing ... Job Description Insight Global is looking for a Technical/Data Support Analyst to join one of our Electrical Distribution clients in Irving, TX. The client is… more
- City of New York (New York, NY)
- …well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal ... operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment of… more
- Insight Global (Fort Mill, SC)
- Job Description An employer is seeking a Tier II Desktop Support Analyst to work for a large equipment rental company in Fort Mill, SC. Responsibilites include: ... to ensure a timely resolution Provdes as 2nd level (Tier II ) support to other helpdesk technicians Relies on expdrience and judgement to plan and accomplish… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience...A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …available) The Computer User Support Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/Tier 2 concierge-like support ... maintain a DoD Secret Security Clearance. + IAT Level II Certification per DoD Directive 8140 (CompTIA Security+ CE,...desktop (Citrix) is preferred. + Experience using SolarWinds Web Helpdesk and Remedy is preferred. + Experience working in… more