- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a secure DoD IT environment. The… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... of Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will: + Direct and oversee the… more
- SMX (Oxnard, CA)
- Lead Helpdesk Technician (NMCI POC - Point Mugu)at SMX(View all jobs) (https://www.smxtech.com/careers/) Point Mugu, CA SMX is seeking a Helpdesk Technician, ... a DoD contract.** **Essential Duties & Responsibilities** **Team Leadership:** + Manage and lead a team consisting of NMCI Points of Contact (POCs), Asset Managers,… more
- Vectrus (Washington, DC)
- …the Navy IPO Access Control Specialist/Receptionist during their absence. + Respond to IT helpdesk inquiries. Assist helpdesk lead with IT trouble calls. ... Track helpdesk issues via Navy IPO SharePoint portal. + Navy IPO Voice over Internet Protocol (VoIP) Technician: + Manage the day-to-day operations of the NIPO VoIP system while ensuring compliance with DoD and DoN policies and procedures. Exhibit strong… more
- Hyundai Autoever America (Savannah, GA)
- …environment. Analyzes, resolves and reports/escalates helpdesk related issues to the Helpdesk Team Lead and then to the Manager, Customer Support, as ... Manager assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable...and update incident history via Service Now, or other Helpdesk applications, as assigned. * Backup/Restore user profiles and… more
- Alaka'ina Foundation Family of Companies (Dugway, UT)
- …Specialist (on-site) + System Administrator (on-site) + Database Administrator (on-site) + Helpdesk Lead (on-site) + Helpdesk Technician (on-site) + ... Software Developer (possibility of teleworking from Utah only) + Cybersecurity All Source Analyst (on-site) + Systems Security Analyst (on-site) + IT Asset Manager (on-site) + Test Support (on-site) REQUIRED DEGREE/EDUCATION/CERTIFICATION : + Education and… more
- MyFlorida (Key West, FL)
- …to determine and apply the best solution for the situation. + Consult with the Helpdesk Team Lead to assist with complex or unfamiliar issues. + Record computer ... issues and resolutions in the Helpdesk ticketing system. General: + Completes EARS, Timesheets, and People First Entries within mandatory timeframes. + Schedules… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 31035 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing ... take your career to the next level! The **Junior Helpdesk Specialist** provides superior customer service in support of...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- RTX Corporation (Schriever Air Force Base, CO)
- …meet the demands of a rapidly evolving global market. We are seeking a Helpdesk System Administrator to work onsite at Schriever Space Force Base, Colorado Springs ... admins to work through updating processes and procedures. + Monitoring dedicated helpdesk phone lines and/or chat capability for servicing various C2BMC-G team… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... the request cannot be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support with any baseline… more
- Lockheed Martin (Schriever AFB, CO)
- …is for the JEMINI program and is open in order to fill a Level 1 Helpdesk \(E3\) position\. What You Will Be Doing: \- Operate, maintain and manage Linux based ... security policies \- All other tasks as assigned by the IT site lead or IT manager Secondary Responsibilities \- Create, deploy and maintain Linux desktop… more
- General Dynamics Information Technology (Fairfax, VA)
- …in active listening to diagnose problems, and use various reference sources to rapidly lead callers to problem resolution. + Adhere to Privacy Act as it relates to ... see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling… more
- City of New York (New York, NY)
- …Automation, etc. Overseeing the IT Division and managing Network Services, Applications Services, Helpdesk and Cyber Security Units. Lead a team of over 35 ... environment. Responsibilities include oversight of Network Services, Applications Services, Helpdesk and Cyber Security Units for the management of hardware… more
- KONE, Inc (Davie, FL)
- …that could reduce call outs and actively communicate with Specialists, Analysts and Technical Helpdesk . + Accountable for raising sales lead to his supervisor. + ... Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor. + Responsible for customer satisfaction through quality of service and through regular, + proactive,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …environments, including deployments. * Supervises the Helpdesk Manager, overseeing day-to-day helpdesk operations. * Acts as a lead for junior and mid-level ... staff, providing mentorship and guidance to grow the leadership team. * Collaborates closely with customers and team members to ensure open and regular communication, and manages project schedule and budget to meet contractual requirements. * Identifies new… more
- MCPc Holdings, Inc. (Akron, OH)
- …appropriate processes for data protection, disaster recovery, and failover procedures + Lead desktop and helpdesk support efforts, making sure all desktop ... strategy and plans + Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security,… more
- Leidos (Washington, DC)
- …Security+, CISSP, etc. + Advanced knowledge and experience with desktop support and helpdesk principles. + IT support team lead experience / ability. **Preferred ... The Leidos Digital & Modernization Group is seeking a Site Operations Manager to lead all IT Service Operations tasks at Joint Base Anacostia Bolling - The candidate… more
- Live Nation (IL)
- …Establish processes for completing support tasks with improved accuracy and timeliness + Lead on-call helpdesk hotline during peak support times + Provide ... exceptional customer service to users with varying technical aptitude + Travel to venues for software implementations and support QUALIFICATIONS + Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros) + Exceptional attention to… more
- ManTech (Washington, DC)
- …appropriate processes for data protection, disaster recovery, and failover procedures + Lead desktop and helpdesk support efforts, ensuring all desktop ... applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions + Responsible for capacity, storage planning, and database performance, and monitoring and managing all installed systems and infrastructure… more