- COOLSOFT (Atlanta, GA)
- Helpdesk Ticketing System Written And Verbal Communication Skills Analyst (Jobs Requirement id 153981 Job title Analyst Job location in Atlanta, GA ... Spreadsheets, O365 Pro Plus Core Applications, Service Now Expertise, Helpdesk Ticketing System Written...of help desk support * One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy,… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …+ Respond to trouble calls received via phone, e-mail, and computer trouble ticketing system . + Respond to walk-in customer questions. + Document trouble ... Skillset + Experience with Microsoft Office + Verbal and written communication skills + Ability to work both collaboratively...Test Procedures. + Provide technical support to integrate the Helpdesk Lab equipment and SMART T systems … more
- Motion Recruitment Partners (Irondale, AL)
- …Microsoft Office applications. + Should possess good analytical/trouble shooting skills. + Previous ticketing system experience is nice to have. + Should have A+ ... IT Helpdesk / Systems Support Irondale, Alabama **Hybrid** Contract...and night shifts + Must enter all work into ticketing system + Must comply with all… more
- Parkview Health (Fort Wayne, IN)
- …departments to identify and address recurring technical issues. + Maintain and enhance helpdesk tools, ticketing systems , and knowledge base resources. + ... is responsible for overseeing the daily operations of the Service Center ( Helpdesk ) team, ensuring efficient and high-quality technical support to end-users. This… more
- Envita Medical Center (Scottsdale, AZ)
- …Tier 1 and Tier 2 level desktop support via phone, email, and ticketing system . * Responsible for installing, maintaining, documenting, and troubleshooting ... technical issues relating to PC hardware, software, and information systems . You will provide advanced helpdesk computer...and maintain documented IT procedures. *Tracks issues in our ticketing system to ensure staff needs are… more
- Sharp Electronics Corporation (Downers Grove, IL)
- **Overview** The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to ... management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report...tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts… more
- V2X (Madison, MS)
- …providing first-level helpdesk support via phone, computer, and through centralized ticketing systems for issues related to desktop software, hardware, and ... Desk Specialist II Journeyman (C.5.2) - Provides first level helpdesk support, via phone, computer, in person, and through...support, via phone, computer, in person, and through centralized ticketing system (s), for issues related to desktop… more
- Amentum (Falls Church, VA)
- …includes ensuring access to shared line for fielding support calls, maintaining a ticketing system , and ensuring staff is trained on standard support etiquette ... populating review databases, and preparing and delivering productions. The team also provides helpdesk services to over 500 end users, triages any issues with major… more
- MyFlorida (Tallahassee, FL)
- …to FSFN and other FCS systems . Knowledge of customer call documentation and tracking system , such as a ticketing system Knowledge of Outlook and/or O365 ... DCF systems and business partners. Accurately documents and assigns all ticketing system incidents and requests as well as validate customer demographic… more
- ManpowerGroup (Chelsea, MA)
- …performance, and integration. + Respond to and resolve application-related service requests through helpdesk or ticketing systems . + Communicate with users ... issues related to both enterprise and end-user applications, ensuring that these systems operate efficiently and meet business needs. The specialist works closely… more
- Cargomatic (Long Beach, CA)
- …& Communication + Document support activities, fixes, and processes accurately in the ticketing system . + Contribute to knowledge base articles and internal ... minimizing system downtime and maximizing user satisfaction. Experience with ticketing platforms such as ServiceNow, Zendesk, or Jira, along with remote desktop… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …of standard operating systems , Microsoft Suite (Word, Excel, etc.), Adobe PDF, ticketing software (desirable), etc. + Ability to be a reliable team member and ... organizations) worldwide; ranging from small community hospitals to large health systems . Applied Statistics and Management, Inc. (ASM) started locally in Temecula,… more
- Live Nation (TN)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and… more
- Fairleigh Dickinson University (Teaneck, NJ)
- …troubleshooting of hardware, software and basic networking principles. 5. Experience with ticketing systems , remote desktop tools, and IT support software. 6. ... troubleshoots, resolves, and escalates technical problems, through our Ticket Management system , ensuring a smooth and efficient resolution process. The SDO position… more
- Robert Half Technology (New York, NY)
- …with an emphasis on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk, ... Description Required: 2-4 years of experience in a Helpdesk , Service Desk, or Desktop Support role. Strong...with a focus on root-cause analysis. Strong verbal and written communication skills; ability to explain technical information to… more
- Kratos Defense & Security Solutions, Inc. (Colorado Springs, CO)
- …FTP and SSL) + Maintain file servers, firewalls, network access, Security Monitoring Systems and system documentation as required + Interface with local ... system configuration changes + Perform scheduled backups on systems as required + Manage data backup library as...and quality assurance for Team Members Provide customer site ticketing , account management, and helpdesk support +… more
- San Jose State University (San Jose, CA)
- …technologies + Assist with helpdesk tickets from email and online ticketing systems + Provide telephone and online (eg, email, web-conferencing) contact ... Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology Job Summary The Instructional Designer supports San Jose State… more
- Adelante (Phoenix, AZ)
- …for PC, Android, IOS and MacOS platforms + Familiarity with help desk ticketing systems and working knowledge of printer technologies + Excellent customer ... intermediate. Position requires current expertise with implemented desktop operating systems , software and hardware. EXPECTATIONS Every Adelante Healthcare employee… more
- Insight Global (Beaufort, NC)
- …monitoring, maintenance and troubleshooting on all computer and network systems . Operates Helpdesk Ticketing system to track and respond to all technical ... Obtains price quotes and performs cost analysis of security system maintenance and County technology needs; assists with the...issues. Prepares written documentation for technical systems , such as… more
- Bright Horizons (Newton, MA)
- …for full service care. The individual will help manage a support desk ticketing system and inquiries from business partners. This individual will provide ... with a track record of working with Proprietary Management Information Systems . + The individual must have excellent written /oral communication… more