- Insight Global (Tulsa, OK)
- …Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 1 2 years of experience in desktop support is preferred ... - Hardware & software application experience - Maintenance and support experience - Strong prioritization skills - Effective communication and collaboration abilities - Microsoft Office Suite null We are a company committed to creating diverse and inclusive… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject… more
- Genesee Community College (Batavia, NY)
- …currently registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support ... of time and be able to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm. Minimum of a 2 hour shift… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and… more
- M. C. Dean (San Jose, CA)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- Sharp Electronics Corporation (Downers Grove, IL)
- …The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …problems not isolated by SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate ... escalation to Tier 3 as needed + Support and review applicable...Experience Requirements + 2-3 Years of SATCOM experience + 1 + Years of experience in helpdesk is… more
- Candela Corporation (Marlborough, MA)
- …patients they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1 - Tier 3 advanced technical support services for a mixed ... and monitoring system health. . Serve as an escalation point ( tier 2 and 3) for the helpdesk team to solve end-user requests. . Take ownership of assigned… more
- ManTech (Chantilly, VA)
- …DEERS PII changes, CAC and token issuance, Retired Military ID services, PIN resets, and Helpdesk support + Providing Tier 1 support for Identity, Access, ... our team in **Chantilly, VA** . This opportunity is part of a TIER 1 Identity and Access Management program, supporting cybersecurity operations in a dynamic… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Hidden Level (Syracuse, NY)
- …enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in supporting ... in a timely and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across macOS, Windows 10, and… more
- Trace Systems Inc (Shaw AFB, SC)
- …SC The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... Job Overview Job Title: Helpdesk Administrator I Location: Shaw AFB, SC Job...resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to users on… more
- General Dynamics Information Technology (Bethesda, MD)
- …health, working at the prestigious National Institutes of Health main campus. You will provide Tier 1 support to important NLM clients, as well as support their ... need in an incident management system + Performing first-line ( tier 1 ) support to determine service interruptions...1 or higher environment + Working knowledge of Helpdesk software and remote control interactions + Knowledge of… more
- AssistRx (Overland Park, KS)
- …opportunity to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and ... laptops, and troubleshooting. + PC Imaging, inventory, and lifecycle support for equipment + Serves as an escalation path for local IT Support Technicians + Installation and troubleshooting of printers and other peripherals as required. + Provide instruction… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems and supports the escalation and communication of status to agency management and internal customers. This position requires onsite support at a single work location in the Washington DC… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the first line of support for… more
- Envita Medical Center (Scottsdale, AZ)
- …more than 200 employees at multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone, email, ... Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ (located specifically in...succeed in this position. * Experience working on a helpdesk team and excellent customer service skills. * 3+… more
- Insight Global (Hampton, VA)
- …VA. This candidate will be supporting and be responsible for providing Tier - 1 network monitoring, operational support, and Helpdesk services across a global ... enterprise. Their day to day will include but is not limited to: * Monitor all nodes for operational integrity * Initiate, maintain and respond to trouble tickets and other logs to document these anomalies as well as corrective actions * Populate and examine… more