- Sycuan (El Cajon, CA)
- …+ Communicates efficiently and effectively with other departments, casino management, and hotel front office to ensure guest satisfaction and guest safety at all ... Diploma or GED + 1 year guest service experience + 1 year Hotel hospitality experience + Supervisory Experience Desirable: + Experience in quality assurance specific… more
- Hilton (Coronado, CA)
- …employment\. **Job:** _Call Center and Reservations_ **Title:** _Resort Concierge and Reservations \(Seasonal\) \- Hotel del Coronado, A Curio Collection by ... Concierge & Reservations Agent will pro\-actively solicit and process reservations in a timely manner following Hilton/ Hotel /Department guidelines and… more
- Marriott (Aventura, FL)
- …call volume and demand to maximize departmental efficiencies. Work closely with the reservations call center to maintain updated information and provide ... hotel & resort. Manage daily operation to receive reservations for accommodations, spa, all food & beverage outlets,...Reservations and Front Office department of a luxury hotel . Club Member Reservations experience is a… more
- The Resort at Paws Up (Greenough, MT)
- …to three years experience in reservations , front desk, guest services, call center sales experience, or equivalent experience within the hospitality ... standards is a plus. + NAVIS certification or other qualifications or experience relating to call center management is a plus. + Valid State Driver's License and… more
- Atlantis Casino Resort Spa (Reno, NV)
- …and procedures. + Other duties as assigned. **Qualifications** + Previous experience within call center or customer service environment preferred + Knowledge of ... join Team Atlantis! We are currently accepting applications for Reservations Specialist. The Atlantis Casino Resort Spa Reservation Specialist...call center telephony and technology + Must… more
- Crystal Cruises (Aventura, FL)
- …School Diploma or equivalent. Experience: Minimum 1 year of sales experience in a call center environment. 2 years' sales and luxury customer service experience ... cruises to various destinations along with optional programs such as air, land, hotel & insurance. + Service incoming phone calls in a professional, courteous, and… more
- ARAMARK (Potomac, MD)
- …Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations , assisting with guest needs, and resolving or escalating any guest ... emails, and guest inquiries professionally and promptly. + Adhere to all hotel policies, safety procedures, and operational standards. + Process payments, maintain… more
- Sycuan (El Cajon, CA)
- …Responds to and directs incoming calls from internal and external guests regarding hotel reservations , golf resort reservations , restaurant reservations , ... Sycuan Management at any time) + Assists guests with hotel reservations for both Casino Hotel...Delphi and Infor HMS + Working knowledge of Cisco Call Manager Services Supervisory/Managerial Accountability: Direct: None Indirect: None… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis ... have a proven track record in a multi-property, high-volume call center . The Senior Call ...manage ongoing team morale programs in conjunction with the Reservations Manager/Asst Managers, and Training and Performance Manager whether… more
- State of Indiana (Madison, IN)
- Call Center Agent Date Posted: Jun 7,...in a pleasant manner as an ambassador of the hotel . They will be knowledgeable about the product and effective ... $12.65 per hour. A Day in the Life: The Call Center Agent will provide a first-class...phones and assist customers in making, altering, or canceling reservations . + Respond to emails with reservation information, confirmations,… more
- Maritz (Fenton, MO)
- …service. This includes, but is not limited, to processing airline, car rental and hotel reservations , as well as answering questions related to online travel ... no previous job titles for this position. Qualifications: Three to six months previous call center customer service or travel agency experience preferred but not… more
- Bern's Steak House (Tampa, FL)
- …level of attention to detail and ability to multitask in a very fast-paced call center environment. Responsibilities and Duties + Handle high volume of calls ... in an expedient and professional manner + Input accurate reservations and special requests into digital reservation system + Answer customer inquiries regarding… more
- Omni Hotels (Chicago, IL)
- …Additional associate benefits offered include discounts at the restaurant, use of hotel fitness center , discounted parking options, discounted rates at other ... entering recent definite groups + Input 'package blocking' for call -in/GWP groups on HUB2 + Create group landing pages...customer service standards * Previous experience in a Luxury Hotel Customer Service / Reservations (strongly preferred)… more
- Hilton (New Orleans, LA)
- …Reservations Department at HRCC with questions, problems or concerns that arise concerning reservations made at the hotel \. + Confirm and assign suite ... meals** + **Option to be paid daily** + **Discounted hotel stays for team members and family and friends\.**...for our group customers and blocks along with any reservations type calls that are received in the department\.… more
- Vail Resorts (Keystone, CO)
- …with the daily management of the front office operations including front desk, concierge, call center , and valet services. In addition, the person in this role ... guest service standards are being applied consistently and all hotel and departmental policies and procedures are followed. Have...performed to brand standards and that the FD and Call Center teams are meeting the required… more
- Omni Hotels (Asheville, NC)
- …sales is required. Hotel or resort experience highly preferred. + Previous hotel experience in a Reservations or Front Office environment is preferred. + ... art, entertainment, sports and politics have stayed at this hotel . The property offers sweeping views of the Blue...restaurants, a Donald Ross golf course, tennis and fitness center , award winning spa and spacious convention facilities. Omni… more
- Omni Hotels (Fort Lauderdale, FL)
- …and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center . The hotel will also have over 120,000 square feet of indoor ... Location Fort Lauderdale Hotel Opening in Fall 2025, Omni Fort Lauderdale...will be directly connected to the Broward County Convention Center , immediately adjacent to Port Everglades cruise terminal and… more
- Atrium Hospitality (Mesquite, TX)
- …answer phone calls (to include customer and brand call center reservations as well as general hotel inquiries), intake and process incoming lead ... ** Hotel :** Mesquite Hampton Inn & Suites 1700 Rodeo...and future customers, including but not limited to making reservations at the customer's request. + Maintain communication with… more
- Vail Resorts (Keystone, CO)
- …is responsible for maximizing revenue through strategic account development, effective call center operations, and personalized guest communication, all while ... Kindred Resort plays a dual role overseeing both individual reservations strategy and luxury leisure travel sales. This position...skills, both verbal and written + Experience working with hotel PMS/CRS systems (eg, SynXis, MARSHA, or similar). +… more
- Omni Hotels (Fort Lauderdale, FL)
- …and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center . The hotel will also have over 120,000 square feet of indoor ... Overview Fort Lauderdale Hotel Opening in Fall 2025, Omni Fort Lauderdale...will be directly connected to the Broward County Convention Center , immediately adjacent to Port Everglades cruise terminal and… more