- Cognosante (Portland, OR)
- …a variety of support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide general Windows 10 and ... sufficiently to appropriately refer the problem to the correct IT support group. + Manage hardware assets...+ 3+ years IT experience in an IT Service Desk, Tier 2 Enterprise Environment.… more
- Nationwide IT Services, Inc. (Pensacola, FL)
- Desktop Support Specialist - Tier 2 Pensacola,...Now Nationwide IT Services (NIS) is seeking a Tier 2 Desktop Support Specialist to ensure ... resolve technical issues. + Perform inventories of all NMOTCENT IT assets and provide all tracking documentation to the...installation and setup of all classroom equipment. + Provide desktop support and manage the break/fix process… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...least two (2) years' experience supporting all phases of desktop support to include software, hardware, and… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Desktop Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK ... The Tier 1 End User Support Technician will...candidate will work over the phone and via remote desktop control to resolve user issues. This position is… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues ... that exceed Tier 1 level support . + The candidate...includes high-end solutions in systems engineering and integration; enterprise IT , including cloud services; cyber; software; advanced analytics and… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance Job Responsibilities: + Provide onsite IT support services for customers to include… more
- Adelante (Phoenix, AZ)
- …Care Description POSITION SUMMARY The Associate Desktop Support Engineer provides support assistance to IT Support Analysts and end users in the ... Associate Desktop Support Engineer Job Details Job...locations POSITION RESPONSIBILITIES Technical + Show proficiency in lower tier responsibilities + Perform operating system and application package… more
- General Dynamics Information Technology (Washington, DC)
- … ;daily maintenance and incident/problem resolution for escalation of desktop support related issues + Configures IT devices for secure operation, including ... servers and third-party support software + Relocates IT equipment including desktop computers, printers, monitors,...maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …secure IT environment. Provide input and support for IT projects, particularly those involving desktop and application virtualization technologies. ... SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing...a focus on imaging solutions, and addressing Azure Virtual Desktop challenges within our secure IT infrastructure.… more
- Insight Global (Memphis, TN)
- …. Skills and Requirements Bachelor's degree 4+ years of desktop support , IT Infrastructure or Tier 3 support ... customers. The Sr Systems Engineer will provide guidance, assistance, and mentor support to team members. Providing technical support , technical assistance,… more
- SCI Shared Resources, LLC (Houston, TX)
- …cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **System Administration and Engineering** ... Work! The Houston based role will be responsible for desktop engineering, implementation, and support of our...support for incidents and problems escalated from our tier 1 and tier 2 support… more
- TEKsystems (Airway Heights, WA)
- … support their internal users. This role is both the frontline of internal customer technical support ( Tier 1), as well as escalated support ( Tier 2), ... 0 customer self-service * Escalates incidents and requests Tier 3 support when the problem is.../ MCDST * ITIL * ServiceNow Skills: help desk support , desktop , troubleshooting, Office 365, ticketing system,… more
- TEKsystems (New Port Richey, FL)
- …degree in computer science preferred Previous Experience: 2-5 years with hands on IT Desktop support experience and proven experience documenting ticket ... TEKsystems is seeking an experienced Desktop Support technician for a 6...FL with a very reputable Organization! Description: RESPONSIBILITIES The IT Technical Support Technician position is one… more
- TEKsystems (Elgin, IL)
- Description: Our client in Northern Suburbs is looking for a Desktop Support Administrator to join their team! This role acts as the point of escalation for all ... Field Techs/ Desktop Support resources. This person will own...include the following: * Design, configure, and manage baseline desktop operating systems * Act as Tier … more
- Robert Half Technology (Lincoln, MA)
- …provides the opportunity to work in the telecom industry, focusing on providing first- tier support to our team members. As a Desktop Support Analyst, you ... a contract to hire employment opportunity. Responsibilities: * Provide first- tier support to team members using the...Requirements * Proven experience in a Desktop Support Analyst role or similar IT … more
- Competitive Range Solutions, LLC (Washington, DC)
- …heights. Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day ... increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist...+ ITIL certification + CompTIA A+ + Microsoft Certified Desktop Support Technician (MCDT) + Apple Certified… more
- ProSphere Tek (North Chicago, IL)
- …JALFHCC averages over 2,500 tickets (requests & incidents) per month (90% are Tier -1 and 2 support requirements), which span more than 4,000 desktops/laptops, ... Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk...Management, Request Fulfillment, Access Management, Service Desk function and IT Operations Management. The incumbent shall provide Service Desk… more
- TEKsystems (Arlington, VA)
- Description: As the Desktop Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the ... the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing...or Novell CNE * Certification: CompTIA Security+ , HDI Desktop Support Manager or A+ related certifications… more
- Bozeman Health (Bozeman, MT)
- …computer hardware, software, and auxiliary device operations organization wide. The Desktop Support Analyst serves primarily as a tier 2 support position ... degree or 5 years related experience + 2 years desktop support experience + Preferred: Bachelor's degree...and application functionality. + Assists other members of the IT team to trouble shoot resolve problems. + Ensures… more
- Randstad US (Milwaukee, WI)
- desktop support i. + milwaukee , wisconsin +... Technician serves as the first point of contact for IT related support , providing tier 1 ... problems through to resolution. A critical role of the Desktop Support Technician will strive to provide...work and initiative for requests, incidents and problems. + IT Professionalism in all aspects of the position. +… more