- Merck & Co. (Rahway, NJ)
- …and ensure that the vision and associated value is realized. The Product Line Lead owns end to end responsibility for all the products in the product line - ... business case development, stakeholder communication, total cost of ownership, user satisfaction, product quality and realizing measurable outcomes across the… more
- Aequor (Tampa, FL)
- …inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and ... is made to meet SLA's. Utilize Knowledgebase to address End User inquiries and create Knowledgebase draft...preferred Bachelor's Degree. Basic understanding of ITIL Framework and IT Service Management. Excellent Customer service… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …1 hands on support, as needed ( end user /desktop support, including Service delivery and Incident response) IT Infrastructure SME for Quality assurance / ... Managers, and IT QA Maintain IT services and operations according to service level agreements and contracts, performing regular evaluation (at minimal… more
- Merck & Co. (Rahway, NJ)
- …during the release lifecycle by bringing users during planning phase of the process, understand end user needs and day in life.Oversee and help to complete the ... the technology and innovation strategic roadmap for the clinical end to end data flow in partnership...data flow in partnership with functional stakeholders, vendors and MRL- IT , and QAWork with solution provider to ensure appropriate… more
- Merck & Co. (North Wales, PA)
- …Trial Organization to focus on what matters. -As Research and Development IT continues the transition from project / portfolio-based execution to the product ... business for the next decade plus. Prior experience in IT or a degree in Computer Science is a...new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more… more
- Merck & Co. (Rahway, NJ)
- …experience with emphasis on functional and technical leadership, as well as in managing IT services and projects in a highly complex and dynamic business ... teams to continuously improve the impact and quality of the automation products and services we deliverAdvance the IT Transformation related to the Product Model… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …processes. Conduct user acceptance testing and provide training and support to end users. Participate with internal IT data teams/vendors to understand data ... administration and operational support of Daiichi Sankyo's Veeva CRM system within IT . They'll collaborate with various sales and marketing customers to identify new… more
- Fuchs Lubricants (Harvey, IL)
- …which includes a new journey and mindset for how we organize around standard processes and end to end business capabilities. Come join our team to help build and ... excellence as well as enabling new business models and services to help our customers every day. We are...Expert is responsible for helping business partners implement standard end of end business processes, determine, and… more
- SAIC (Scott AFB, IL)
- **Description** The National Security Customer Group of SAIC is seeking IT End User Support Lead section to support an IT Service Delivery effort for ... performance. **Responsibilities** . Lead the local End User team consisting of the Service Desk,...IT issues, and provide immediate troubleshooting, enhancing overall user satisfaction with IT services .… more
- CommonSpirit Health (Steubenville, OH)
- …Assistance Program, and more! **Responsibilities** **Job Summary / Purpose** Members of the End User Services (EUS) Technical Support team are responsible ... efficiencies and seek to continually add value to the services delivered to the user community. **Essential...necessary. + Identifies potential issues that could adversely impact end - user experience and takes corrective action. +… more
- CommonSpirit Health (Seattle, WA)
- …Assistance Program, and more! **Responsibilities** **Job Summary / Purpose** Members of the End User Services (EUS) Technical Support team are responsible ... efficiencies and seek to continually add value to the services delivered to the user community. **Essential...Provides feedback on technical process issues to improve overall service delivery. Participates in local and enterprise projects of… more
- CommonSpirit Health (Bakersfield, CA)
- …hospitals and out in the community. **Responsibilities** This is a Hybrid opportunity. The End User Technician II provides desktop hardware support for the ... clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of...user community. Works on multiple functional systems that tend… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …develops our people, and fosters a collaborative team environment. Position Summary The Manager, End User Computing is responsible for managing the lifecycle of ... end user devices and spaces including mobile...+ Manages the day-to-day operations of a team of IT professionals, providing guidance, mentorship, and support to ensure… more
- Randstad US (Raleigh, NC)
- …communications - Significant experience in IT support organizations, especially IT Service Desk or related end user support operations - Deep ... delivery director, workplace services / end user services . +...Service Delivery Managers. Viable candidates will have significant IT support experience at a Director level, and will… more
- CACI International (Arlington, VA)
- …to join our team in Arlington, VA. **About the Role:** Sr. End User Support Technicians are responsible for providing IT support to federal and contractor ... staff, requiring the highest level of customer service and technical proficiency. The candidate is responsible for...for facility IT equipment MACs. + Provides end user equipment life cycle replacement support.… more
- Siemens (Grand Prairie, TX)
- …IT driven initiatives. This team member will also be responsible for a small team of IT end user specialists focused on shopfloor IT support. The ... candidate will have experience leading a small team, supporting end users, and collaborating with IT technical...the build out of the new factory and ensuring end user support team is prepared to… more
- ASSA ABLOY (Berlin, CT)
- …desire to work in a fast paced and changing environment. This function reports to the IT Manager, End User Computing and Infrastructure Operations. The IT ... Career Opportunities: IT Technical Analyst (27175) Requisition ID 27175 -...and emails concerning network, hardware, software issues or other end - user related problems in a timely fashion.… more
- DISH Network (Englewood, CO)
- …Duties and Responsibilities** + Provide leadership and structure to DISH's IT Device, End User , and Service Management processes. + Attract, retain, and ... service , live-streaming and on-demand programming, smart home installation services , mobile plans and products, and now we are...SVP of IT Operations, the Director of IT Service Management will oversee multiple operational… more
- BAE Systems (Denver, CO)
- …technology understanding. Responsibilities: + Lead internal information technology audits that impact IT operations, end - user services , cybersecurity and ... Active Directory, Backup & Recovery, Data Center, Operating Systems, Virtualization Services , SDLC and Change Management; + IT application experience… more
- Export-Import Bank of the United States (Washington, DC)
- …of a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk, End - User Support, Asset Management, Experience in ... 's need for immediate or subsequent assistance. Manage the IT support services to the Bank's Regional...Infrastructure Engineering and Operations Unit supervisor by providing budgeting, end user computer refreshes plan, task orders,… more
