- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human ... reports on incident trends, problem management insights, and system performance to IT ...+ 2+ years of experience in IT problem and incident management . +… more
- BorgWarner Inc. (Arden, NC)
- …outsourcing contracts + Drives ITIL framework throughout IT organization including: + Incident / problem management + Change management + Service Level ... services while aligning with the regional leads to ensure consistency + Builds IT service relationship with customers and site management + Ensure quality… more
- Procter & Gamble (Iowa City, IA)
- …(Network, Voice, PC, Servers etc.) + Solid understanding of IT operations ( Incident , Change, Problem Management ) + Experience in leading and managing ... planning, team charters, stakeholder gate reviews, and risk and cost management . + IT Security and Risk Management : In-depth awareness of cybersecurity… more
- BorgWarner Inc. (Suarez, PR)
- …operational opportunities + Drives ITIL framework throughout IT organization including Incident , problem management , change management , service level ... The IT Technician Lead is primarily responsible for overall...management , financial management , develops local site IT process and standards and ensure that they meet… more
- Oracle (Dover, DE)
- …**Experience:** * 8+ years in healthcare IT with a focus on incident / problem management . * Proven expertise in Cerner Millennium architecture, workflows, ... cross-functional teams during high-stress situations. * **Certifications (preferred):** * ITIL ( Incident / Problem Management modules), or other relevant… more
- Hyundai Autoever America (Savannah, GA)
- …in the day-to-day management of IT infrastructure, ensuring effective incident management , problem resolution, and service improvement. + Strategic ... hardware, software, network resources, and services required for the existence, operation, and management of an enterprise IT environment. With a strong focus on… more
- University of Miami (Miami, FL)
- …motivations adopted by hackers to attack IT platforms and automated information systems. + IT security incident management processes and tools. + IT ... organization. + Manage the day-to-day operations for event and Incident management activities. + Ensure deadlines are...senior leadership and other business units. + Knowledge of IT end-to-end problem management and… more
- University of Miami (Miami, FL)
- …for on-premises and cloud environments. + Threat intelligence management lifecycle. + IT end-to-end problem management and root cause analysis is ... Technology Department has an exciting opportunity for a full-time IT Security Incident Response Leader. The ...+ Minimum 7 years of relevant experience + Security incident management processes and tools. + Security… more
- Truist (Richmond, VA)
- …windows, queue prefetch/backpressure). * Partner with Elite Engineers: Work with Problem / Incident Management , SRE/Platform, Network/Security/PKI, and Vendor ... Technology Detectives Do you have a passion for turning incident and problem data into clear themes...to seven years of strategic planning experience in an IT environment for the financial services sector 2. Advanced… more
- Travelers Insurance Company (St. Paul, MN)
- …We are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident , Problem , and Change Management . The ideal candidate will ... deliverables, process and systems to meet or exceed stakeholder expectations. High impacting Incident management , root cause analysis and driving other groups to… more
- SHI (Somerset, NJ)
- …operational support for IT priorities and initiatives. + Assist with project management and coordination of IT setup/ AV needs for onsite presentations and ... and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach… more
- GovCIO (Alexandria, VA)
- …like encryption and access controls + Familiarity with ITIL/ IT operations and incident management . + Problem -solving mindset with the ability to manage ... highly preferred + Demonstrated ability to manage daily operations, including incident resolution, change management , and performance monitoring. + Expertise… more
- Capital One (Mclean, VA)
- …including, but not limited to, end user support, IT incident Management , change management , problem management , knowledge management , ... + At least 1 year of experience in managing IT projects or operations teams + At least 1...years of experience defining, implementing, and leveraging process (change, incident , problem ) management functions +… more
- Warner Bros. Discovery (Atlanta, GA)
- …the primary liaison for the incident management and major incident processes, collaborating closely with IT operations teams, business units, and process ... you can thrive. **Your New Role ** The Lead, Incident Management Process will play a pivotal...based in Atlanta. As a key leader in the IT Service Management (ITSM) function, the Lead… more
- CACI International (Sterling, VA)
- … Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. The ideal candidate will work ... + Assist in developing and maintaining quality assurance standards and procedures for IT network incident management , aligned with ITIL framework. +… more
- Insight Global (Brentwood, TN)
- …with high call/event volume. -Strong documentation and communication skills. -Proficient in incident and problem ticket management . -Confident communicator, ... Job Description The Major Incident Management Analyst (Level 2) will...incident response. -Familiarity with ITIL methodologies and enterprise IT environments. -Open to being on an on-call rotation… more
- CACI International (Sterling, VA)
- … Quality Assurance Lead to ensure the highest standards of quality in our IT network incident management processes. The ideal candidate will develop ... Network Incident Management Quality Assurance Lead Job...practices, focusing on the effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** Other **Job Family:** Administration **Skills:** Affordable Care Act (ACA), IT Incident Management ,Root Cause Analysis (RCA),Salesforce ... turn into opportunity. Our work depends on a Salesforce Incident Management Analyst joining our team to...five (5) years. **Preferred Qualifications:** + Strong analytical and problem -solving skills. + Experience using JIRA and Confluence. +… more
- DXC Technology (Charleston, SC)
- …and Cloud Watch. + Basic knowledge of ITL Process as it pertains to IT systems\support\ Incident \Change\ Problem Management . + In-depth knowledge of ... Create Root Cause Analysis of any P1 or P2 incident . Understand the value and practice. + Ability to...for issues and work for permanent resolutions using best IT practices and principles. + Ability to guide\train and… more
- BAE Systems (Washington, DC)
- …resilient IT environment by preventing recurrences and optimizing incident management for mission-critical government operations. Your day-to-day ... (or equivalent experience) + 6 years of experience in IT incident analysis and resolution, with at...transferable) + Strong knowledge of ITIL 4 practices, particularly Incident and Problem Management +… more