- Cupertino Electric (San Jose, CA)
- …A+, Network+, or Microsoft certifications optional. **Experience:** 3-5+ years of IT service desk or desktop support experience *Applicants must be ... Title:** Sr Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San Jose, California **Salary Range:** $32.45/hour to… more
- Christus Health (Santa Fe, NM)
- …This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality. Documentation and ... preferred. A Valid New Mexico Driver's License required. SKILLS: Demonstrated customer service skills Basic knowledge of desktop operating systems and related… more
- AeroVironment (Germantown, MD)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... software issues and ensure adherence to service -level expectations. + Represent the IT Service Desk during Change Advisory Board (CAB) meetings,… more
- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs… more
- Signature Aviation (Orlando, FL)
- …Strategy + Lead executive support engagements by designing and implementing tailored IT service strategies based on individual needs and business-critical ... and knowledge systems. + Contribute to the continuous improvement of white-glove IT support policies and service delivery models. **Minimum Education and/or… more
- NuAxis Innovations (Washington, DC)
- …(2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, installing, troubleshooting, and ... ** Desktop Support Technician** Location **Washington, DC** \# of...come up with strategic solutions to recurring problems This IT Operations support role requires a service -oriented… more
- Red River (Chantilly, VA)
- …meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs ... developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling… more
- NuAxis Innovations (Reno, NV)
- …configure, and maintain desktop /laptop hardware and software. . Track and manage IT service tickets and escalate complex issues as needed. . Participate in ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience.... 2+ years of hands-on experience in a help desk or desktop support environment. . Strong… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... standards and security of IT services. Serve as the point of escalation and...proficiency. + Support the use of operating systems and desktop software applications. Maintain and enforce software policies and… more
- NuAxis Innovations (Washington, DC)
- ** Desktop Support Technician** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... job, team, and community. We are currently seeking a talented and motivated ** Desktop Support Technician** for a Full-Time position. **Job Summary:** The Desktop … more
- Indorama Ventures (Dayton, TX)
- …Moderate decision-making:** - The technician serves as the primary point of contact for IT service requests, providing both remote and deskside support to ensure ... center agents, functioning as an essential component of the Service Desk to facilitate effective communication and...fixes. - Training support: Delivers concise user training on desktop apps and correct procedures for submitting service… more
- FREEMAN (Lanham, MD)
- …permissions - Manage and Support company assigned mobile devices - Support showsite and service desk deployments and assist with setup and breakdown as needed - ... strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous...eg: Outlook, Exchange, Word, PowerPoint - Experience with MS Desktop /Server Operating Systems - Excellent customer service … more
- Caris Life Sciences (Irving, TX)
- …Serve as an escalation point for complex workstation and endpoint management issues from Service Desk , Technical Specialists and other support teams. + Apply and ... enforce desktop standards, configuration policies, and security baselines, implementing improvements...technical documentation, runbooks, and knowledge base articles for both IT staff and end-users. + Understand and apply standards… more
- Tyto Athene (Reston, VA)
- …is searching for a **Systems Analyst** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional locations. ... The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, and receives calls on… more
- Hawaiian Electric (Honolulu, HI)
- …for Help Desk . + Collaborate with Development, Infrastructure, and Desktop Analysts, Database Administrators, Basis personnel, and/or IT Business Solutions ... Specialists. ESSENTIAL FUNCTIONS: + Collaborates with development, infrastructure, and desktop staff, IT Business Solutions Consultants, consultants, vendors,… more
- Tyto Athene (San Diego, CA)
- …Regional Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 ... to serve as a resource on the DAU Customer Service Team with on-site support required at the West...desktop support to DAU faculty, staff, and classroom environments,… more
- Graebel Companies, Inc. (Aurora, CO)
- …user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to ... be, anywhere in the world. When it comes to service , we set the bar for exceptional and then...to users to include providing communication/training to users on desktop systems, assisting them with setup issues, hardware or… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- Insight Global (Wood Dale, IL)
- Job Description An employer in Wood Dale, IL is looking for a IT Service Desk / Desktop Engineer to join their team. This person will be the first point of ... Skills and Requirements 5+ years of Service Desk experience Strong understanding of IT hardware, software,… more
- Penske (Reading, PA)
- …financial and operational impact. * Collaborate extensively in with other teams, including IT Service Desk , Desktop Services, Logistics Mobile ... **Position Summary:** You will oversee all aspects of the Telecommunications services and IT Endpoint Device management for the various teams at Penske to enable us… more
