- Cecil College (North East, MD)
- …work in the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology ... * Implements ITIL framework and best practices for effective IT service management. * Assists in analyzing...issues efficiently. * Familiarity with ITIL best practices for service management to ensure effective help desk … more
- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- Deloitte (Rosslyn, VA)
- …solutions. Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, ... and regulatory requirements. + Providing regular reports and updates to IT management on service desk performance, issues, and initiatives. The team Our… more
- Royal Communications Consultants Inc (White Plains, NY)
- Service Delivery Manager - White Plains /...experience in managing and growing a Technical Support and Service Desk team (not an Operations Team). You ... will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and service they require.… more
- PruittHealth (Norcross, GA)
- …issues are resolved 9. Handle any Incidents or Service Requests assigned by their IT Service Desk Manager or Executive Director 10. Proficient ... **JOB PURPOSE:** The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems… more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk ... This includes, but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment and software, and… more
- Vanguard (Wayne, PA)
- We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our ... employees. As an IT Desktop Support Manager at Vanguard, you will be responsible for overseeing the day-to-day operations of our desktop support team, ensuring… more
- Groupestahl (Masontown, PA)
- …standards. + Report any misuse and or abuse of company IT equipment to the Service Desk manager . + Assist in maintaining an accurate and up to date ... On-site IT Summer Internship in Masontown, PA What we...you'll be doing: This position reports directly to the Service Desk Manager . The ideal… more
- EDB (Columbus, OH)
- … organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development and ... our growing business. + Develop business processes using Jira Service Management to provide measurable and auditable IT...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- IT Concepts (Falls Church, VA)
- …experience. + DHA experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + ... for driven and innovative individuals to join our team. IT Concepts is seeking a help desk ...operations. Vital to meeting this objective is meeting the IT Service Management (ITSM) Information Technology Information… more
- General Dynamics Information Technology (Colorado Springs, CO)
- … Manager ** Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. GDIT is ... Desk **Skills:** Customer Service ,Group Problem Solving, IT Service Desk ,People Management, Service...IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding… more
- Hormel Foods (Austin, MN)
- **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. +...Library) Certification or previous training. + Experience in ITSM ( IT Service Management) Solutions. + Previous employee… more
- University of Washington (Seattle, WA)
- …excitement, artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join our team.** The manager ... will provide technical leadership for the UW Bothell IT Service Desk Team. This...a hands-on leadership position; technical acumen is essential. The Service Desk Manager will be… more
- Cayuse Holdings (Washington, DC)
- …of today's competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service ... required. + Communicates customer satisfaction issues to WSSC's Division Manager , IT Customer Support Operations. + Evaluates...+ Service Desk or Customer Service experience. + Experience with ServiceNow IT … more
- City of New York (New York, NY)
- …billion in assets and over 215,000 active and inactive members, retirees and beneficiaries. TRS' IT Service Desk is looking for one Summer Intern to support ... the Service Desk calls for troubleshooting, diagnosis, and...and prepare boxes for recycling - Assist Sr. ITSM Manager with supporting and managing the ServiceNow Instance. Examples:… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...member of our Service Desk team, they are partially dedicated… more
- Randstad US (Clive, IA)
- managed services support desk manager . + clive , iowa +...+ Proven experience in a leadership role within an IT service desk or helpdesk environment, ... are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of...+ Proven experience in a leadership role within an IT service desk or helpdesk… more
- Insight Global (Dover, DE)
- … Manager to take over their team. The Service Desk Manager is responsible for managing the IT helpdesk and supporting over 1500 end users across ... Information Technology Infrastructure Library (ITIL) certification desirable. Knowledge of IT service desk tools and best practices, Incident, Problem,… more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Manager to...of Account Management, oversee the day-to-day activities of the IT Service Desk to ensure ... of technicians and engineers supporting all Red River Managed Service clients. The SD Manager is responsible...Desk reporting to management + Assist with managing IT projects that leverage Service Desk… more
- Robert Half Technology (Seattle, WA)
- …hardware set up (network cabling, laptop, desktops) + Experience with ManageEngine Service desk plus ticketing system, ManageEngine Desktop Central, ManageEngine ... roles to move up into. A lot of their IT folks start in Help Desk and...of their IT folks start in Help Desk and can move to Network, Systems, or where...AD Manager Plus + Understanding of Alaskan Seafood industry Technology… more