- Medical Mutual of Ohio (Brooklyn, OH)
- …including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. ** IT Service Desk Representative I** Efficiently and ... interpersonal, and communications skills. . Performs other duties as assigned. ** IT Service Desk Representative II** Efficiently and effectively… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as...information from initial call to resolution using the Remedy IT Service Management System; - Assist in… more
- University of Connecticut Foundation Inc (Storrs, CT)
- …we strive for continued growth each and every day. POSITION SUMMARY In this IT Support and Help Desk Administrator role, you will be responsible for ... desk ticketing system and the maintenance of help desk policies and procedures. + Assist IT ...Knowledge of security technologies is required. + Prior customer service experience, preferably in a help desk … more
- Zones LLC (Boston, MA)
- …to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level ... What you'll do as the IT Help Desk Technician The requirements below are representative ...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- Quality Technology Services, LLC (Suwanee, GA)
- …with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk, Application Support, Service Desk experience, over the phone or in-person + Associate's ... The Operations Service Center Network Analyst (Technical Customer Service...equivalent professional experience + One or more years of IT experience in a customer-focused role + Experienced with… more
- Marriott (Basking Ridge, NJ)
- …that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the ... hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- SMBC (New York, NY)
- …**Overview** The CSC Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful ... all levels across the company. **Tasks** + Monitors open Service Now ticket queues to ensure that all calls...Core networking concepts (DNS, DHCP, etc.) + Excellent customer service skills. + Excellent verbal and written communication skills.… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Koniag Government Services (Vienna, VA)
- …2025 **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to ... holidays, three weeks paid time off, and more. The service desk representative is responsible...are not limited to:** + Providing answers to general IT -related questions. + Managing the customer's ticketing queue. +… more
- Teledyne (Huntsville, AL)
- …within the required service levels + All calls/activities must be recorded in the service desk tool + Resolve as many calls as possible on first contact with ... in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing...+ 2 years of experience in an Information Technology service role supporting Windows-based environmentsin a Help Desk… more
- City of New York (New York, NY)
- Job Description Under supervision, with some latitude for independent action, Service Desk Agents provide technical support on hardware, software, network, and ... Keep customers apprised of status and progress on unresolved service requests. - Provide comprehensive IT technical...service status in the title of Customer Information Representative to be considered. NOTE: This position is open… more
- CACI International (Doral, FL)
- Service Desk Associate Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of ... * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM,...troubleshooting, assess where the organization stands as far as IT system performance/efficiency, and offers recommendations on how to… more
- State of Michigan (Lansing, MI)
- …Questions Job Description This departmental technician primarily serves as a help desk customer service representative , providing procedural information ... Departmental Technician 7-E9 - Help Desk Agent Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4982415) Apply Departmental Technician 7-E9 -… more
- TekSynap (Colorado Springs, CO)
- …**Overview** We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal ... desktops, mobile devices, and printers + Coordinate with host-bases and service providers for communication/ IT requests + Complete ingress/egress paperwork… more
- TekSynap (Chantilly, VA)
- …The **Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... catalog and support for other IT service management functions. The Help Desk Support...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- NANA Regional Corporation (Honolulu, HI)
- …today! **Responsibilities** + Serves as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking issues for ... and the Defense Information Systems Agency Network Operations Center. + Manages a service desk tool based on Information Technology Infrastructure Library (ITIL)… more
- Sage Hospitality Group (Houston, TX)
- …impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we ... Baldwin hotel, Curio Collection by Hilton, as a Front Desk Agent/PBX Operator and become an integral part of...and become an integral part of our exceptional guest service team. We are seeking candidates with a minimum… more