- CUNY (New York, NY)
- IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine ... Service Services IT Manager, we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT … more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park, IL... Tier III aids support to the Proven IT Tier II team of Engineers + Responds ... + 7 plus years of experience working in the IT Tier II or Tier ... III field preferred + Strong knowledge of customer service + Ability to work in a physical office… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... will be an onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service excellence. A pivotal… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The Tier ... This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...inner workings. RESPONSIBILITIES + Aids support to the Proven IT Helpdesk which is the first line of support… more
- GovCIO (Kiln, MS)
- …Jr Service Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working ... directly with the Service Desk and staff to ensure that service ...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: + Use automated information ... work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...Minimum of 6 months of tenure with the NMCI Service Desk + Individuals on a Performance… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Software,Help Desk Support, IT Service Desk **Certifications:** Security+, CE - ... Our work depends on **Help Desk Analyst Tier I** joining our IT Technology Development...ANALYST WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Track IT equipment… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier 2** to join ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Red River (Chantilly, VA)
- … Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT… more
- TEKsystems (Providence, RI)
- Description: Job Description Service Desk Analyst responsibilities * Serve as the first contact with customers who need technical assistance via the phone or ... level of support personnel * Provide needed information on IT products or services * Keep record of problems...with customers to ensure issues are resolved Skills: Help desk , Service desk , Windows 10,… more
- IBM (Rocket Center, WV)
- …Skills: + Minimum of two years of experience in a related technical support or service desk role. + Strong troubleshooting skills with the ability to quickly ... Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support Specialist to...in a metrics-driven environment, balancing speed and quality of service . + Familiarity with IT service… more
- General Dynamics Information Technology (Bethesda, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support, IT Tech Support,Troubleshooting **Experience:** 3 + years… more
- TEKsystems (Providence, RI)
- Description: Service Desk Analyst responsibilities * Serve as the first contact with customers who need technical assistance via the phone or email * Perform ... level of support personnel * Provide needed information on IT products or services * Keep record of problems...with customers to ensure issues are resolved Skills: Help desk , Service desk , Windows 10,… more
- Insight Global (Highland Park, IL)
- …to Work and Crains Best Places to Work in Chicago. They are looking for a Service Desk Specialist to join their team and support approximately 700 users across ... the organization including VIP users and C-level executives. The Service Desk Specialist will be expected to... Specialist will be expected to provide excellent customer service while effectively troubleshooting a variety of Tier… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …work orders, change requests, and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage a "one team" attitude at ... a lot of success and we're looking for a Tier II Help Desk professional to join...Network+ or equivalent certification preferred.3+ years' experience in an IT Help Desk environment. An understanding of… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- Red River (Chantilly, VA)
- …we offer. How will you contribute to making an impact? Join our team as the Help Desk Lead/Supervisor ( tier 2) and take the lead in an exciting role at the heart ... field, we excel in assisting organizations in overcoming intricate IT obstacles, regardless of their location. It is undoubtedly...member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Help Desk ** **Category:** Business Analysis...4pm, or 9am - 5pm) Eastern Time * Help desk , customer service , and support experience with problem ... a growing and dynamic program to provide client-facing Help Desk support to the Architect of the Capitol (AOC)....Architect of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when they are… more
- Stratus Solutions (Washington, DC)
- …USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate information in an ... things you may do on any given day): Provide Tier I support for requests for service ...the nice-to-have qualifications): * Familiar with ITIL framework for IT Service Management. ITIL Foundations certification desired.… more