- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...guidance, perform a variety of duties, including: - Troubleshoot IT equipment used in Amazon Fresh Stores - Troubleshoot… more
- CACI International (Doral, FL)
- …Lead will be responsible for overseeing daily operations of the service desk , ensuring high-quality IT support , and maintaining customer satisfaction. ... Computer Science, or related field + 3-5 years of experience in IT support or service desk operations, including 1-2 years in a team lead role + Strong… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Qualifications: * Experience: Minimum of 1 to 3 years in IT support or related service desk environments * Education: High School Diploma or equivalent * ... Service Desk Technician - Associate Clearance... Service Desk Technician - Associate Clearance Required: Active Secret...of the Technical Lead as part of an integrated service desk and end-user support … more
- State of Minnesota (St. Paul, MN)
- …a minimum of two (2) years of experience as an IT Service Desk , Help Desk or technical support analyst that includes active technical and operational ... xMatters, and SiteScan. + Experience within the last three (3) years as NOC support , IT Service Desk , Help Desk or technical support analyst.… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 ... ANALYST WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Track IT equipment...+ **Required Experience:** 2+ years of IT support experience in a Help Desk environment… more
- General Dynamics Information Technology (New Orleans, LA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support , IT Service Desk ,Troubleshooting **Experience:** 2 + years of related ... support the Department of the Navy Enterprise Service Desk (NESD) activities at our New...you have: + Demonstrated experience with Navy Applications or Service Desks such as Navy 311, LOG IT… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst...Other certifications may be substituted at the discretion of IT Management. A Bachelor of Science degree in a ... hours per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to … more
- Cecil College (North East, MD)
- …and document all service requests and issues in a timely manner in the Service Desk tool. * Troubleshoot and resolve low to medium complexity issues with ... phone calls from faculty, staff and students who need IT technical support either assist them directly...troubleshooting skills * Good communication skills * Strong Customer service SCHEDULING REQUIREMENTS: Ability to work a varied schedule… more
- Fairview Health Services (Minneapolis, MN)
- …potentially emotional critical situations + Basic knowledge of networking + 1 year directl applicable IT support ( Service Desk or Hardware Support ) ... **Job Overview** The IT Asset Support Associate is responsible...Respond to escalated requests from the Service Desk regarding endpoint devices and IT asset-related… more
- GovCIO (Washington, DC)
- …the proper use of hardware and software **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience) ... **Overview** GovCIO is currently hiring for a Service Desk Technician to support...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab,...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- Tesla Laboratories. Inc. (Washington, DC)
- …part of an IT Service Desk team responsible for Tier 1-3 support ....IT support as part of a Service Desk operation + Ensure all time ... and other network peripheral devices + Provide quality customer service and support for designated equipment +...+ 1+ years of relevant work experience + Prior IT Operations support experience with a blend… more
- Adelante (Phoenix, AZ)
- …customers with end-user technologies via telephone and/or remote desktop. The IT Support Technician performs service desk dispatch and issue escalation. ... IT Support Technician - Phoenix, AZ Job...of experience. + Minimum two (2) years of customer service experience + Minimum two (2) years of technology … more
- CACI International (Oklahoma City, OK)
- …able to obtain and maintain a DoD Secret Clearance + 15+ Years of Service Desk or IT support experience. (Bachelor's Degree may be substituted for 5 ... desk efficiency. + Provide strategic leadership for global IT support operations critical to DoD mission...experience). + 5+ years in a leadership role overseeing service desk or IT operations… more
- State of Minnesota (St. Paul, MN)
- …+ **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** : ... Part of the Minnesota IT (MNIT) organization, the Enterprise Service Desk (ESD) End User Support (EUS) team provides comprehensive, standardized… more
- Beth Israel Lahey Health (Charlestown, MA)
- …or GED required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end ... a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support...orders, or alerts by creating an incident/request using the IT Service Management Suite provided in an… more
- NANA Regional Corporation (Alexandria, VA)
- …**Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, ... Government. The ideal candidate will provide leadership for the IT Service Desk team and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more
- CACI International (Forest Heights, MD)
- …CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As a Service Desk Analyst, you will provide mid-level ... Service Desk Analyst Job Category: Information... Service Desk Analyst Job Category: Information Technology Time Type:...etiquette in responding to customer calls or inquiries for service and support * Demonstrate strong attention… more
- Advanced Energy (Milpitas, CA)
- …power for its global customers and is headquartered in Denver, Colorado. **POSITION SUMMARY:** The IT Service Desk Support Specialist II is responsible ... update, and configuration as directed by ticketing system and Service Desk Supervisor and Manager. + Works...decisions. **EXPERIENCE:** + 5 - 10 years providing technical support in IT support role… more