- ITG Brands (Greensboro, NC)
- Service Delivery Analyst 3 **Location** North Carolina **City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in ... software dependencies, and performing asset management. + Working knowledge of ITIL/ ITSM processes for incident, request, and change management. + Familiarity with… more
- Tyto Athene (San Diego, CA)
- **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the DAU Customer Service Team with on-site support required at the West ... first line of defense for security issues. + Log all requests into the ServiceNow ITSM . + Escalate problems to other support personnel when a problem is not easily… more
- Stanford Health Care (Newark, CA)
- …**A Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team to enhance the operations, ... improvement methodologies + Strong understanding of SDLC, ITIL, and ITSM processes + Strong understanding of business requirements, technical designs/specifications… more
- Stony Brook University (Stony Brook, NY)
- …the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The Programmer Analyst also provides direct support to our clinical nursing areas for issues with ... all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. + Provide… more
- Insight Global (Providence, RI)
- Job Description The Enterprise IT Service Management ( ITSM ) Analyst /Senior Analyst is responsible for the maintenance and daily activities as well as the ... and manage the overall end-to-end Change Management lifecycle. The IT Service Management Analyst will report to the Manager of IT Response Management and interact… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Analyst ** , you'll play a critical role in providing exceptional IT ... that values innovation, teamwork, and customer satisfaction. As a Principal ITSM Analyst , you'll design, implement, and monitor services that align with… more
- BAE Systems (Vicksburg, MS)
- …innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in providing exceptional ... managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible for managing and improving IT service… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst ** , you'll play a critical role in providing exceptional ... a new challenge, we encourage you to apply. As a Principal ITSM Incident Analyst , you'll be responsible for analyzing, resolving, and documenting incidents to… more
- BAE Systems (Vicksburg, MS)
- …may be available based on position level and/or job specifics. **Principal ITSM Incident Analyst ** **117932BR** EEO Career Site Equal Opportunity Employer. ... + Certified Information Systems Security Professional (CISSP) + GIAC Certified Intrusion Analyst (GCIA) + Splunk Certified Power User or Admin + Experience… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible for application code ... and report design for the ITSM program across the Hackensack Meridian Health (HMH) network....maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote… more
- Alameda Health System (Oakland, CA)
- Senior Database & Business Intelligence Analyst - ServiceNow/ ITSM , Full Time, Hybrid + Oakland, CA + Information Systems + SYS IS Managed Software + Full Time - ... 2025 **Summary** **SUMMARY:** The Senior Database & Business Intelligence (BI) Analyst functions as a database reporting leader responsible for facilitating… more
- US Anesthesia Partners (Dallas, TX)
- …vision: Empowering people to advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and plays a ... configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate… more
- ICF (Reston, VA)
- …entrepreneurial, technology-driven department, seeking a motivated Senior ServiceNow Business Analyst to support the upcoming needs of our federal customers. ... This position will be working directly with stakeholders, serving in both Business Analyst and Project Lead roles, and must be able to communicate effectively via… more
- UHS (Binghamton, NY)
- Position OverviewThe ITSM Analyst provides specialized support in the development and continuous improvement of all IT service management platforms and ... surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to design, build and implement IT service… more
- CACI International (Chantilly, VA)
- …of Service Management workflows and ITSM processes Relevant experience as an ITSM Event Process Analyst in programs of similar scope, type, and complexity ... Event Management Practice Area Analyst Job Category: Information Technology Time Type: Full...Contributes to the planning, design, and implementation of ITIL ITSM Event processes Participates in the deployment and transformation… more
- Cardinal Health (Dover, DE)
- …to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or ... and physical vendors. We are seeking a highly skilled **Business Analyst ** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for ensuring seamless IT service management within a cloud ... environment. Your role will involve optimizing processes, ensuring compliance with ITSM standards, and improving service delivery to enhance operational efficiency… more
- Corning Incorporated (Charlotte, NC)
- …Master Certified + Experience working as a Business Analyst or Process Analyst , ideally with ITSM or enterprise platforms. + Experience in gathering ... ServiceNow Business Analyst **Date:** Nov 14, 2025 **Location:** Charlotte, NC,...including implementation, administration, or development and core capabilities including ITSM , ITOM, ITAM and SPM. + ServiceNow Certified System… more
- Georgia Systems Operations (Tucker, GA)
- …Annual Performance Bonus, PTO, and Volunteer Time Off The IT Controls and Processes Analyst is primarily responsible for the execution and management of ITIL and ... ITSM processes within Shared Services IT, such as incident...addition to process-focused responsibilities, the IT Controls and Processes Analyst supports the overall IT internal controls program by… more
- Valmont Industries, Inc. (Omaha, NE)
- …IT, PLM, Production Support, RPA, ITSM , TMS. For this role, the IT Business Analyst will primarily focus on ITSM . Others may be added as a need arises. ... This Position:** The main function of the IT Business Analyst position will be to optimize, standardize and leverage...to optimize, standardize and leverage the functionality of the ITSM Ticketing System platform and various Business Systems and… more
