- BAE Systems (Vicksburg, MS)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible for managing and improving… more
- Marriott (Bethesda, MD)
- …data and ITSM Metric calculations used to ensure consistency across the ITSM organization. This is a technical analyst role that requires collaboration with ... hour **Expiration Date:** 01/06/2026 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of the Technology Experience… more
- Georgia Systems Operations (Tucker, GA)
- …Bonus, PTO, and Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical ... and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a… more
- State of Massachusetts (Boston, MA)
- …backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000 ... Bargaining unit: APA GENERAL STATEMENT OF DUTIES: The Endpoint Management Analyst provides advanced technical support and systems engineering for endpoint devices… more
- Wounded Warrior Project (Jacksonville, FL)
- …for you. The Wounded Warrior Project (WWP) Senior Quality Assurance Testing Systems Analyst serves as a senior technical expert , ensuring the reliability and ... + Serve as a lead Quality Assurance Systems Testing Analyst for WWP application systems. + Translate business and...users and contribute to IT Applications Knowledge Library and ITSM system to enhance customer service and organizational knowledge… more
- Leidos (Centennial, CO)
- …ASC **IT&C** **(Information Technology and Communications)** **Senior Service Delivery Analyst ** supports the United States Antarctica Program (USAP) IT&C services ... NIST security controls. + Act as a subject matter expert during OIG federal security audits, producing required evidence...in working in IT Service delivery as a Tier Analyst . + Industry experience working in a cross-functional matrixed… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Category** Charles River Campus ... service, platform or project teams as a subject matter expert . + Be an application administrator or backup for...a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and… more
- Robert Half Technology (Warren, NJ)
- …hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support ... device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end… more
- TEKsystems (Phoenix, AZ)
- …technical support experience Minimum 1 year chat support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools ... networking, Windows and Mac OS Bachelor's or Associates degree in Information Experience Level Expert Level Job Type & Location This is a Contract position based out… more
- Raymond James Financial, Inc. (Denver, CO)
- …application performance, and operational metrics. + Serve as a subject matter expert (SME) for Command Center operations, providing guidance on best practices, tool ... lifecycle processes, including triage, escalation, resolution, and documentation using ITSM platforms like ServiceNow + Dashboard Development: Experience creating… more
- BAE Systems (Vicksburg, MS)
- …reliable, and scalable Voice over IP (VoIP) infrastructure. This role requires expert -level knowledge of VoIP protocols, hardware, and software, and involves leading ... cross-functional teams, and serving as a technical subject matter expert to support and enhance the enterprise's voice and...a related field (or equivalent experience) + Certified VOIP Analyst (CVA) or equivalent + 10 years of experience… more
- BAE Systems (Sterling, VA)
- …experience in knowledge management, content curation, or technical writing within an ITSM environment + 3 years of hands-on experience with ServiceNow, including ... Applies and/or develops highly advanced concepts, techniques, and standards + Viewed as expert in the field + Often acts independently to uncover and resolve issues… more
- University of Miami (Miami, FL)
- …supersede existing standards set in place internally or by vendors utilizing expert knowledge crossing multiple clinical applications and operational areas. + Leads ... independent project lead or provides oversight for project manager and/or business analyst on assigned projects and recognize/ minimize business value lost during… more
- Ensono (Raleigh, NC)
- …key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono ... role and what you'll be doing:** A Senior Data Center Operations Analyst is responsible for system monitoring, production batch monitoring, workload throughput as… more
- Citigroup (Irving, TX)
- …workflows, and system reliability. + Serve as a technology subject matter expert for internal and external stakeholders, contributing to technology domain roadmaps ... infrastructure updates)_** through a formalized change management process **_(eg, ITSM , ServiceNow)_** with proper documentation and approvals - **_Must Have_**… more
- Michaels (Carpenter, IA)
- …ADFDI, or web services. + Act as the Tier 2 subject matter expert (SME) for Oracle Cloud Financials/EPM. Mentor business functional leads on advanced application ... + Proficiency in using JIRA, ServiceNow, or a similar ITSM platform for incident and change management. + SQL...years in an Oracle Cloud Functional/Technical Support or System Analyst role, with direct experience related to ERP configuration… more