- American Bankers Association (Washington, DC)
- …Manage the MDM system, keeping iOS devices up to date through a quarterly upgrade process . + Manage the Print Server and other systems specific to Service Desk. + ... the Laptop Refresh project by providing input and QC functions to enhance the process and laptop's overall stability by ensuring all hardware and software is working… more
- Red River (San Diego, CA)
- …include business continuity planning, disaster recovery, IT Service Management ( ITSM ), SIEM implementation (log analysis and threat detection), multi-factor ... charters, and structured RAID logs. + Bring technical fluency to synthesize SME input and support informed, balanced decision-making. + Partner with Organizational… more
- Travelers Insurance Company (St. Paul, MN)
- …chapter for identified improvement opportunities. + **ServiceNow Expertise** : Act as the Subject Matter Expert ( SME ) for ServiceNow, providing ... Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise...feedback. + Puts success of team above self. + Expert ability to work in a highly matrix environment.… more
- MUFG (Jersey City, NJ)
- …Platform Delivery and Services team. **Responsibilities:** + Serve as the technical subject - matter - expert and platform architect for ServiceNow platform + ... to join our dynamic team. As a ServiceNow technical expert , you will play a crucial role in designing,...supporting current state. + Take ownership and collaborate with ITSM process /function owners and SMEs across IT… more
- Arizona Public Service (Phoenix, AZ)
- …across the enterprise. You'll serve as the Major Incident Management (MIM) subject - matter expert , partnering with the Enterprise Emergency Management ... Major Incident / Incident / Problem Consultant | ITSM / ITIL Apply now " Date: Nov...a unique opportunity to blend technical expertise, leadership, and process ownership to ensure operational excellence across all IT… more
- Entrust (Shakopee, MN)
- …and troubleshooting issues to ensure the stability of the service. **Responsibilities:** + Subject matter expert in the design, build, deployment and ... VMWare virtualized platforms with Windows and Linux guests + Subject matter expert in the...of PKI, SSL or Identity technologies + Knowledge of ITSM /ITIL process + Detailed infrastructure documentation skills… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …uptime and security are critical. + Knowledge of ITIL and/or other formal ITSM process frameworks. **Additional Details** Emory is an equal opportunity employer, ... and scalability of core support applications. While this candidate will be a Spok SME and the core skill set requirement needed, they will not be limited to… more
- Capgemini (Bridgewater, NJ)
- …Atlanta, GA** **Travel:** 25% **Job Description:** A Security, Risk, & Finance and Supply Chain Subject Matter Expert ( SME ) has expertise and knowledge ... to manage and implement a GRC IRM solution. This SME is the expert in designing, developing,...well as the following Finance and Supply Chain specialtise: Process & Technical Assessment & Recommendations Finance & Supply… more
- Capgemini (Orlando, FL)
- **Job Title** : Sr. Manager - Network Monitoring Tool SME **Location** : Orlando, FL - Onsite **Travel** : 25% **Job description:** Looking for a seasoned Senior ... response to network events and potential security threats using best ITSM practices and net-dev-ops culture Collaboration, Reporting & Communication: Work closely… more
- GovCIO (Washington, DC)
- …as well as a service portal + Provide additional support based on subject matter expertise **Qualifications** Bachelor's with 12+ years (or commensurate ... **Overview** GovCIO is currently hiring a **ServiceNow Administrator/Developer SME ** to support our USSS Network Operations and Security Center (NOSC) proposal. This… more
- Leidos (Washington, DC)
- **Description** Leidos is hiring a SME Software Developer on the ESA V program. ESA V is an IT applications and infrastructure services program supporting several ... including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and maintenance, telecommunications and… more
- Arena Technical Resources, LLC (Bellevue, NE)
- Solutions Architect - SME Location: Bellevue, NE, US Job ID: ATR 17685 Job Description Job Title: Solutions Architect - SME Job Location: Bellevue, Nebraska (On ... in a variety of system domains and analyze requirement, process , system, and/or capability - Must be capable of...and reports - Ability to ObtainITIL 4 Foundation - ITSM Certificationwithin the first 9 months Education: - Bachelor… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Manager SME ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... processes. o Developing and implementing help desk policies and procedures. * Process Improvement: o Analyzing help desk performance metrics and identifying areas… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …meet with stakeholders in a variety of system domains and analyze requirement, process , system, and/or capability + Must be capable of extending UML-based models to ... 8140 certification + **Required:** Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired Certifications:** Crestron… more
- Citigroup (Irving, TX)
- …maintenance practices, operational workflows, and system reliability. + Serve as a technology subject matter expert for internal and external stakeholders, ... **_(eg, code deployments, infrastructure updates)_** through a formalized change management process **_(eg, ITSM , ServiceNow)_** with proper documentation and… more
- Capgemini (Atlanta, GA)
- …GRC/IRM/TPRM Job Description: A Governance, Risk, and Compliance (GRC) Integrated Risk Management (IRM) Subject Matter Expert ( SME ) has expertise and ... to manage and implement a GRC IRM solution. This SME is the expert in designing, developing,...regarding industry best practices and recommendations * Definition of process and technical requirements to support design * Ensures… more
- Dynatrace (Detroit, MI)
- …time management skills and an ability to self-direct + Demonstrated experience being a Subject Matter Expert ( SME ) for Dynatrace technologies, ... the team. + Provide advice and guidance as the subject matter expert to ensure...by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to… more
- Capgemini (New York, NY)
- …and infrequently **Job description:** ServiceNow User Experience (UX) and User interface (UI) Design Subject Matter Expert ( SME ) Job Description: The ... Employee Center/EC Pro, Customer Service Portal, Retail Service Portal, etc.) for ITSM /HRSD/Retail solutions (any or all) in an enterprise environment. * ServiceNow… more
- Michaels (Carpenter, IA)
- …inbound/outbound data flows via FBDI, ADFDI, or web services. + Act as the Tier 2 subject matter expert ( SME ) for Oracle Cloud Financials/EPM. Mentor ... and lead both the business and technical release management process . In addition, you will help identify, analyze, and...+ Proficiency in using JIRA, ServiceNow, or a similar ITSM platform for incident and change management. + SQL… more
- GovCIO (Washington, DC)
- …SCCM, AppDynamics). + Serve as a subject matter expert ( SME ) for the ServiceNow platform, including ITSM , ITOM, CMDB, Discovery, and custom app ... a transformer? **What You Can Expect** **Interview & Hiring Process ** If you are selected to move forward through...If you are selected to move forward through the process , here's what you can expect: + During the… more
