- City of New York (New York, NY)
- …work schedule Mon - Fri from 9 am - 5 pm. The Interactive Voice Response ( IVR ) Specialist is responsible for managing and supporting IVR infrastructure and ... data circuits, 21 videoconferencing endpoints, audio-visual technologies, and I2 IVR applications and call centers. This position will be...meetings with business users to capture business requirements for IVR system - Manage and support an IVR… more
- Duquesne Light Company (Pittsburgh, PA)
- …We want you to join our team! **Job Title:** CS Process Improvement, Specialist I **Position Overview:** The Customer Service Process Improvement Specialist will ... + Support the design, implementation, and continuous improvement of the Cloud IVR system to streamline customer journeys, enhance self-service, and reduce call… more
- Merck (Rahway, NJ)
- …in critical non-pipeline activities. + Participate in Interactive Voice Response ( IVR ) System development and User Acceptance Testing (UAT) for assigned studies. ... Analysis, Detail-Oriented, Good Manufacturing Practices (GMP), Interactive Voice Response ( IVR ), Interpersonal Relationships, Inventory Control System, Inventory Management, Key… more
- Umpqua Bank (Spokane, WA)
- IT Support Specialist Innovation and Technology Liberty Lake, Washington Sacramento, California Lakewood, Washington Spokane, Washington **Description** **About ... Agent Workspace, and Software/Hardware Asset Management), Webex Calling, Cisco IVR , and Calabrio call recording. **Travel Type** Occasion **Job Location(s):**… more
- Robert Half Finance & Accounting (Howell, NJ)
- …near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist . * Create and submit reports: collection accounts, account write-offs. * Apply ... with their payments through various methods; cash, credit card, ACH, check/CHAX, IVR , and through the company website/web portal. * Supporting the collection… more
- Bank OZK (Little Rock, AR)
- …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures, and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of Consumer Lending Products/Loans. + Knowledge of online banking software functionality. + Knowledge of internet terms, access,… more
- Bank OZK (Cumming, GA)
- …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of PC technology. + Knowledge of online banking software functionality. + Knowledge of internet terms, access, and usage. +… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- ChenMed (Miami, FL)
- …and we need great people to join our team. The Patient Referral Specialist (Care Coordinator) is a highly visible customer service and patient-focused role. The ... orders over 5 days. + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, etc.… more
- ChenMed (Dolton, IL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Jacksonville, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Lakeland, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Provides extraordinary customer… more
- System One (Ashburn, VA)
- …channel technologies and applications + Expertise in voice technologies (eg, IVR systems, speech recognition, voice assistants, and AI-driven voice solutions) + ... to determine best approach for improved recognition + Must be an audio engineer or specialist to be able to make the recommendations to vendor on what needs to be… more
- BJC HealthCare (St. Louis, MO)
- …process improvements and initiatives. + Works closely with Clinical Applications Specialist and Supervisors to complete department accreditation projects. + Serves ... in at least one advanced imaging modality (defined as MRI, CT, IVR , Mammography, Bone Density, Cardiac Catherization, and Fluoroscopy) on adults and/or pediatric… more