- CH Robinson (Chicago, IL)
- CH Robinson is seeking a ** Key ** ** Customer Success ** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- Humana (Santa Fe, NM)
- …a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a...deliver exceptional member experiences (ie Call Quality) + Uses key metrics and KPIs to track individual and team… more
- Staples (Lincolnshire, IL)
- …leadership, and a commitment to long-term customer success . As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated ... sales processes + Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact + Support… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... key role in the programmatic design of customer success initiatives, ensuring that our processes,...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- Rubrik (Palo Alto, CA)
- **Program Manager - Renewals & Customer Success ** **Location: Palo Alto** **Position Overview:** We are seeking an accomplished Program Manager with ... experience in Program Management pertaining to Renewals Sales, and Customer Success programs. This role combines strategic...clear goals, key performance indicators (KPIs), and success measures that demonstrate the business and customer… more
- Qualtrics (Washington, DC)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why We Have This Role** ... As a Senior Manager , Customer Success - Public...strong ability to communicate team impact and results to key stakeholders across Qualtrics while gaining a comprehensive knowledge… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... growth we are looking for a proactive and motivated Customer Success Manager to join...experience + Ability to identify business development opportunities with key stakeholders within existing accounts. + Experience preparing and… more
- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...key stakeholders and decision-makers. . Develop and execute customer success strategies that align with the… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... and partner with others to effect change! As a Customer Success Manager , you will...key products, benefits, and program initiatives to the customer + Provide expert-level guidance to customers around Justworks'… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our...scale. + Coordinate cross-functional collaboration to enhance the post-sale customer journey. + Identify and monitor key … more
- Philips (Reedsville, PA)
- The Philips Customer Success Manager is...customer success strategies, ensuring alignment with customer goals and the achievement of key ... various locations throughout PA. **Your role:** + As a Customer Success Manager , you will...skills include proficiency in creating and delivering presentations to key stakeholders and executive leaders; MS Office (Excel and… more
- Cornerstone onDemand (Portland, OR)
- Cornerstone is seeking an agile, results driven professional to serve as ** Manager , Customer Success ** . This role will report to the AMER Customer ... and outcomes, leading to renewals, expansion, and advocacy. The Manager , Customer Success will work...and other engagement programs + Drive team performance in key metrics: renewal, retention, upsells, and all critical KPIs… more
- Airtable (Austin, TX)
- …build applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range ... quarter over quarter. What you'll do As a Scaled Customer Success Manager , you will...respond to account health signals, carrying out playbooks at key intervention points + Drive value business reviews with… more
- RELX INC (Trenton, NJ)
- Customer Success Manager I,...strong, trusted relationships with customers to support their long-term success + Function as a key post-sales ... your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM)...primary post-sales contact for assigned customers and plays a key role in ensuring satisfaction, retention, and growth across… more
- RELX INC (Maryland Heights, MO)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success ? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is...and discover their needs/goals + Translating the needs/goals of key stakeholders into a Customer Success… more
- Allegion (GA)
- …Award, which recognizes the most engaged workplace cultures in the world._ **Enterprise Customer Success Manager (Remote, Chicago or East Coast Preferred)** ... many more. We are now looking for an Enterprise Customer Success Manager to join...Demonstrated ability to drive successful product implementations and achieve key outcomes such as account expansion, retention, feature adoption… more
- Microsoft Corporation (Annapolis Junction, MD)
- …strategy and models. They will identify, navigate, communicate, and influence key customer technical, business, and executive-level stakeholders (including ... agreed-upon customer outcomes and account priorities to deliver ongoing customer success . Proactively identifies, monitors, and mitigates actual and… more
- Wolters Kluwer (Wilmington, DE)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Intuit (Atlanta, GA)
- …and capabilities supporting our customers' business goals. We are looking for a Customer Success Manager interested in using creativity to solve ... **Overview** The QuickBooks Money Customer Success team is focused on...of your customers. + Build and foster relationships with key decision makers and stakeholders across multiple customer… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of ... shaping the future of customer success . This isn't just about managing...excellence, collaboration, and innovation. You'll work across functions, influence key decision-makers, and drive game-changing customer engagement… more