- Abbott (Alameda, CA)
- …branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ** Lead Customer Service Operations ** **Working at Abbott** At ... service quality metrics. Works with internal ADC Customer Service Management team and Customer...Analyze all compensation requests and provide recommended solutions + Lead Quality Analyst on voice analytics software + Delivers… more
- SAS Shoemakers (San Antonio, TX)
- …SAS has an opening for a Customer Service Operations - Lead . The Customer Service Operations Lead will motivate the customer service ... to help further improve deliverables on customer service standards. Customer Service Operations Lead will maintain a strategic and tactical… more
- Ryder System (Lockbourne, OH)
- …EEO/AA/Female/Minority/Disabled/Veteran **Summary** The Final Mile Dispatch Operations Lead / Customer Service Operations Lead is responsible ... : **We are** **immediately** **hiring a** **Final Mile** **Dispatch Operations Lead ** **, in Lockbourne, OH, to...files + Maintain a current procedure book for the customer service jobs and functions + Act… more
- Robert Half Finance & Accounting (Norwalk, CT)
- …Director of Customer Service to lead and evolve its customer service operations . Reporting directly to the CEO, this individual will manage ... Responsibilities + Establish a customer -first culture and lead the team in delivering high-quality service ... service across all touchpoints. + Oversee day-to-day customer service operations , including training,… more
- Amazon (Arlington, VA)
- …an experienced Sales Compensation Operations leader to build and lead our Operations and Customer service functions. In this role, you will own the ... of sales compensation plans and payout calculations, along with providing bar-raising customer service to AB's global salesforce. Your primary objective will… more
- Compass Group, North America (Greenville, SC)
- …team members + Manage and analyze financial performance + Lead retail operations and customer service initiatives + Coordinate overall day-to-day ... The Operations Manager oversees all aspects of food service operations at Furman University, ensuring alignment with client expectations, company standards,… more
- Kelly Services (Portland, OR)
- …+ Develop and execute strategic sales and marketing plans (1, 3, 5-year outlooks) + Lead customer service operations , ensuring compliance with ISO, lab ... sales metrics, ROI, and market trends + Supervise and mentor the Customer Service team, including performance management and talent development… more
- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Operations Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to ... highly motivated ** Service Integration and Management (SIAM) Operations Lead ** with 10 or more years...and policies. **Responsibilities:** As the SIAM Operations Lead , you will: + Understand the Government customer… more
- Amazon (Santa Barbara, CA)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Winter Park, FL)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... availability Tuesday-Saturday between 2:45pm and 9:15pm._ As a Retail Lead Associate, you will be the face of Amazon...where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in… more
- General Dynamics Information Technology (Las Cruces, NM)
- …contacts with Customer Service Managers, Call Center Supervisors, Lead Training Specialist, Operations Representative, other Customer Service ... None **Public Trust/Other Required:** NACI (T1) **Job Family:** SCA **Skills:** Billing, Customer Service ,Professional Etiquette **Experience:** 0 + years of… more
- Amazon (Redmond, WA)
- … Management, or related field 7+ year's of experience in enterprise support/ service operations management Track record of successfully implementing and scaling ... refugee or granted asylum. Key job responsibilities The Business Customer Experience team seeks an experienced Tier 2 leader...2 leader to establish and drive our advanced support operations . This is a new role and in this… more
- Koniag Government Services (Washington, DC)
- HUD DATA Center Operations Team Lead Washington, DC, USA Req #518 Tuesday, June 3, 2025 **Koniag Data Solutions, LLC,** a Koniag Government Services company, is ... seeking an experienced highly qualified professional HUD DATA Center Operations Team Lead to support KDS, and our Department of Housing and Urban Development… more
- WSP USA (Oakland, CA)
- **JOB SUMMARY** The Lead Customer Service Agent will help lead a team of representatives to provide exceptional customer service . This position ... assist with coaching, training and development of staff. The Lead Customer Service Agent will...+ Maintain a thorough understanding of customer service center policies, procedures, business rules and operations… more
- Humana (Phoenix, AZ)
- …for leading workstreams spanning multiple business units and functions-such as customer service operations , workforce management, data/analytics-influencing ... help us put health first** The CenterWell Strategy & Operations Lead plays a pivotal role in...outcomes + Support transformation efforts in areas such as customer service operations , workforce management,… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- Infrastructure Operations Lead is a key position responsible for leading the IT Infrastructure Operations contractor team that provides operations and ... maintenance to the network and systems. The Infrastructure Operations Lead is responsible for maintaining and...customer problems and questions. + Coordinate with other customer entities as well as internal/external service … more
- Amgen (Thousand Oaks, CA)
- …+ Doctorate degree OR + Master's degree and 2 years of Supply Chain / Customer Service / Operations experience in a GMP and/or Good Distribution ... the lives of patients while transforming your career. **Regional Operations Lead Manager** **What you will do**...Bachelor's degree and 4 years of Supply Chain / Customer Service / Operations experience… more
- Taco Bell (Irvine, CA)
- …across people, customer satisfaction, sales and profitability metrics. The Operations Lead will be responsible for executing the strategic operational ... the globe. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part...Chief Operations Officer for Latin America, the Operations Lead plays a pivotal role in… more
- General Dynamics Information Technology (St. Louis, MO)
- …our team to support our DoD customer at WMA or NCW **HOW A SECURITY OPERATIONS CENTER SHIFT LEAD WILL MAKE AN IMPACT** **Position Overview:** + The Security ... Yes **Job Description:** Own your career as a Security Operations Center Shift Lead at GDIT. Here,...Notify relevant stakeholders in the event a degradation of service is identified. This is to enable the reduction… more
- The Cigna Group (Chattanooga, TN)
- …plans to enhance customer service operations and improve overall customer satisfaction. + Lead , mentor, and develop a high-performing customer ... The Managing Director of the Pharmacy Benefit Management (PBM) Customer Service Operations will be...align with the company's strategic objectives. + Crisis Management: Lead the team in effectively managing and resolving crises… more