- Merck & Co. (North Wales, PA)
- …affinity toward experimentation and appropriate risk taking.Demonstrated ability to lead complex projects/ solutions with hands-on, detail-oriented approach.Able ... to understand our customers' needs and strive to provide solutions to meet them. Primary Responsibilities: A key member...meet them. Primary Responsibilities: A key member of the Customer Agile Team, responsible for applying the SCRUM framework… more
- Merck & Co. (Charlotte, NC)
- …Global Data Privacy and works council approvals are obtained, as requiredWorks with Solutions , Operations and Center of Excellence leads to define the testing ... has responsibility for supporting the ongoing management of our Company's HR technology solutions related to GTA processes.- This position will have a focus on the… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …enhance the overall customer experience across all touchpoints. This role will lead a skilled team of behaviour science experts to design and manage experiments ... strategic objectives for CX enhancement Design CX Experiments and Interventions Lead the conceptualization and implementation of customer experience experiments… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- Our Marketing & Patient Solutions group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- About the Department Our Marketing & Patient Solutions group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- About the Department Our Marketing & Patient Solutions group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …strategic objectives and strong business understanding of the value chain and customer focus. This role enables and ensures compliance against health authority ... to business improvement projects. Interacts closely with Marketing & Patient Solutions and NNI Patient Safety. External relationships include interactions with NNI… more
- Eisai, Inc (San Jose, CA)
- …The person in this position will demonstrate a thorough understanding of the customer 's needs, issues and priorities as they relate to Eisai's strategic business ... on disease state and Eisai's product(s) to ensure awareness and understanding. Lead assigned professional congresses in accordance with MSL plan by leading congress… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: ... net required to achieve that purpose. Job Summary The Lead Customer Solution Center...solutions to handle irate callers, and provide optimal customer service for internal and external customers. Must be… more
- Banner Health (Tucson, AZ)
- …learners via peer to peer coaching in and outside a classroom setting. 8. The Customer Experience Center Lead supports work flow, answers questions, and ... with the Associate Manager . Previous experience as a lead , call center and customer...attention. 2. Utilizes effective thought leadership in identifying creative solutions to challenging processes and seeks alternatives to them.… more
- PNC (Portage, MI)
- …and have an opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS MIDWEST organization, you ... overall performance analysis for all aspects of the Technology Solution Center operations including data analysis, trend...and able to leverage that information in creating customized customer solutions . + **Managing Risk** - Assessing… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Audit Readiness...requirements for all product lines The position will take lead in all of the audit situations and be prepared ... support the safety net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Audit Readiness Specialist II is responsible for the… more
- Robert Half Office Team (Cedar Falls, IA)
- …Ready to grow? Many of our top performers have advanced into roles like Call Center Lead , Customer Service Manager, or Account Manager positions. + Health ... to Make an Impact? Join Our Team of Exceptional Customer Service Heroes! Are you passionate about providing top-notch...communicate clearly with a range of people. + Call Center Experience (a Plus!): Previous experience in a call… more
- Innovapptive (Houston, TX)
- …of its global ecosystem of investors, companies, customers and employees. The Role As the Lead of Solution Consultancy, you will play the role of Lead ... Lead , mentor, and inspire a high-performing team of Solution Consultants. + Team Culture: Foster a collaborative and...development, and product management, to ensure on-time and high-quality solution delivery to the customer . + Pre-Sales… more
- Dell Technologies (Austin, TX)
- **Specialty Strategic Alliances and Solution GTM Team Lead ** We never stand still. Strategic Alliances and Solution Go-To-Market (GTM) within Client Product ... best work of your career and make a profound social impact as a **Team Lead ** on our **Specialty** **Strategic Alliances and Solution GTM** Team in **Austin,… more
- International (Lisle, IL)
- Position Overview International is looking for a Lead ServiceNow Solution Engineer to support our Digital Transformation Journey. In this role you will be ... Management (ITOM). You will be expected to play a lead role in the architecture and oversight of a...change initiatives. + Proven expertise and overall responsibility in customer service and contact center services, performance,… more
- Zones LLC (Atlanta, GA)
- …there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned ... Central Region, responsible for initiating, solutioning, and delivering IT solutions , through your deep expertise in Data Center...in our proposal + Working as part of the Solution Development team to create responses to customer… more
- IBM (Reston, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead , you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...maintain trusted relationships with clients and partners to scope, solution , propose, close, and deliver Contact Center … more
- SAP (Newtown Square, PA)
- … business goals and ensure they are at the center of recommended solutions . + Passion and energy in all customer interactions. **Meet your team:** We ... SAP solutions , maintain rapport and credibility with customers. + Customer Advocate: Collaborate to complement solution expertise and support customers.… more
- Olympus Corporation of the Americas (San Francisco, CA)
- …clinical environment. + Ideally understanding of the competitive gastroenterology and customer solutions landscape. + High-level communication and stakeholder ... OLYSENSE solution . + Establish relationships with EAMs and key customer stakeholders, including clinical, technical, operational, and executive contacts. + … more
