- TEKsystems (Evesham, NJ)
- …approved to help handle the call volume. What our team will be handling: - Level 1 service desk calls (password resets, light troubleshooting with Win 10 ... has been an influx of calls for the current Service Desk Analysts . An additional spot...Vpn, Mobile device, help desk support, help desk , service desk , customer … more
- Hormel Foods (Austin, MN)
- …to complete these tasks. + Facilitates and oversees staff training and professional development of Level 1 Service Desk Technicians. + Is assigned ... **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, based… more
- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure… more
- Insight Global (Fairfax, VA)
- … lead to coordinate the training of level 1 and level 2 Service desk team members on advanced IT topics networking, collaboration technologies and ... We have an exciting opportunity with the government to provide Tier 2 Service Desk support for their IT Operations Support division. Duties include: * Analyze… more
- New York State Civil Service (Albany, NY)
- …Program subject matter expertise. Duties include, but are not limited to:* Triage calls from Level 1 Service Desk requiring additional review and ... 10 or above and eligible for transfer under Section 70. 1 of the Civil Service Law. Duties...for licensees, laboratories and researchers, and serve as the Level 2 Service Desk for… more
- MUFG (Tampa, FL)
- …with other areas of the IT organization and advance issues that extend beyond level 1 & 2 span of control. The Service Desk Automation Engineer will also ... posture and user experience. + Perform the Service Desk support role as second level , either to resolve the issue, or determine further escalation path.… more
- Boardwalk Pipeline Partners (Owensboro, KY)
- …is required to participate in 24x7 On-Call rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help ... job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition to answering… more
- City of New York (New York, NY)
- … Representatives for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of ... (CHRMS) Remedy, Finesse - IVR and others. The Help Desk Level 1 Representatives will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- Northrop Grumman (Schriever AFB, CO)
- …and Missile Defense Systems has an exciting career opportunity for a Principal Systems Administrator- Level 1 Help Desk (24-137) (BLSk) to join our team ... **Relocation Assistance:** Relocation assistance may be available + **Positions Available:** 1 At Northrop Grumman, our employees have incredible opportunities to… more
- Dataprise (Port St. Lucie, FL)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...excellence independently and excel in a fast-paced, occasionally high-stress Service Level Agreement (SLA) driven environment. +… more
- Trace Systems Inc (Colorado Springs, CO)
- Overview: Job Title: Service Desk Level I Technician Job Location: 1050 S Academy Suite 115, Colorado Springs, CO. 80910 Security Clearance: US Government ... US Citizenship is required. Trace Systems is seeking a Service Desk Level I Technician...gender identity, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-5905 # of Openings 1… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help ... + Receive customer IT queries by multiple methods (phone, self- service , etc.) + Provide the necessary information in the...issues + Possesses excellent communication skills Required Skills: + 1 -4 years of experience with Call Center/Help Desk… more
- GCI Communication Corp (AK)
- …MS Office knowledge (eg, Outlook, Teams, Word, Excel) to complete job duties effectively. Level Definition Position Title: Service Desk Specialist II Grade: ... ( 1 ) year Tier I experience as a Service Desk Specialist, Desktop Technician, or in...pounds (several times per day); includes lifting below shoulder level and walking with load using trained lifting techniques.… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... clients in NYC is looking for an outgoing Junior Service Desk Analyst to join the hospital's...for someone that they can train to become a level 1 /2 service desk...level 1 /2 service desk .… more
- General Dynamics Information Technology (Washington, DC)
- …to: + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily ... Desk experience with a minimum of 4+ years' experience leading a Service Desk + Security Clearance Level : Active Top Secret + Certification: ITIL v3 or… more
- General Dynamics Information Technology (Washington, DC)
- …IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily ... **Req ID:** RQ175040 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your… more
- Sunrun (Columbus, OH)
- …**Overview** This individual in this position will be responsible to manage the performance of Level 1 and Level 2 services & support to clients (internal ... lives. We know that starts at the individual employee level . We strive to foster an environment you can...and external) and to oversee all Service Desk staff, processes and technology to… more
- General Dynamics Information Technology (Washington, DC)
- …DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service ... **Req ID:** RQ171117 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...**Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk… more
- HCA Healthcare (Nashville, TN)
- …you have the opportunity to make a difference. We are looking for a dedicated Director Service Desk Operations like you to be a part of our team. **Job Summary ... and Qualifications** The Director of Service Desk Operations is responsible for the...financial, career and personnel performance management success of the Level 1 Support Services organization. The Director… more