- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II ** for...Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, Update, Handoff, and… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! ... courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** -… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY**...ready to take your IT career to the next level , join us and help shape the future ... IT team that powers innovation across a global enterprise. As an **IT Service Desk Support Specialist** , you'll be the go-to expert for maintaining and optimizing… more
- Red River (Lexington, MA)
- …a high level with customers and management + Manages service desk technicians' attendance (check-in/check-out times) + Identifies areas of improvement + Manages ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team… more
- Stony Brook University (Stony Brook, NY)
- …Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at the Help Desk provides timely and accurate ... necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk...shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications, mobile device,… more
- Baker Construction (Monroe, OH)
- Controller II Company Name: Baker Construction Enterprises Inc Location: Monroe,...cost and how it affects them at the job level + Uses a " help desk " ... today and be more with Baker. **Summary** The **Controller II -Job Cost** is the lead person within the Job...listed are intended to describe the general nature and level of work being performed by co-workers assigned to… more
- Wheeler Machinery (Salt Lake City, UT)
- …other duties as assigned. **Qualifications** Education/Experience: + 3-5 years of experience in a Help Desk or IT support environment. + 3-5 years of experience ... Technical Support II Salt Lake City, UT Description The **IT...upholding stringent security best practices. The position involves providing level 1 & 2 technical support, addressing a diverse… more
- NuAxis Innovations (Washington, DC)
- …Service Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability ... support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service, and collaborating closely… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Florida Atlantic University (Fort Pierce, FL)
- …prior to the start of employment. Employment screenings may include a criminal background check ( level I and level II ), motor vehicle check, credit check, ... a dedicated and detail-oriented Custodial Services team member to help maintain a clean, safe, and welcoming environment across...special events as needed. + Wipe clean table and desk top surfaces and maintain inventory of custodial paper… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- Stony Brook University (Stony Brook, NY)
- …+ Provide updates to managers and technical guidance to coworkers. Work from within the Help Desk system and update tickets in a timely manner. + Provide insight ... Navex -Policy Tech, Spruce Health (CAPS Athletics CRM), and other enterprise- level systems. **Technical Support:** + Providing first and second tier daily… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …maintain Special Access Program (SAP) access + Successfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of hire. ... and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is the perfect… more
- Insight Global (San Antonio, TX)
- Job Description Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX. The Help Desk ... during CT business hours - Handle password resets, Wi-Fi issues, and Level II troubleshooting Technical Tasks - Install and support Windows 11 desktops/laptops -… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …8570.01-M with a minimum certification of IAT Level II ** The Level 3 Help Desk Specialist shall possess the following capabilities: + Six (6) years ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...with DoD 8570.01-M with a minimum certification of IAT Level II ** **_Equal Opportunity Employer, including disability… more
- BAE Systems (Charlotte, NC)
- …Other incentives may be available based on position level and/or job specifics. ** Help Desk II ** **117216BR** EEO Career Site Equal Opportunity Employer. ... of iPhone, Microsoft Authenticator and Microsoft InTune a plus - High level reading comprehension, speed and able to take action from instructions **Preferred… more
- BAE Systems (Charlotte, NC)
- …Other incentives may be available based on position level and/or job specifics. ** Help Desk II ** **117214BR** EEO Career Site Equal Opportunity Employer. ... track requests for assistance and escalate unresolved issues to higher level support in accordance with established policies and procedures. **Required Education,… more
- Punch Studio (Culver City, CA)
- We are looking for a customer service-oriented Senior Help Desk Technician II to provide technical support to users in an efficient and accurate manner. You ... forth by the Punch Studio. In this role, the Help Desk Technician II will...in a team environment, this role will provide end-users first- level troubleshooting support for a variety of technical computing… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II ) to join our team in Aberdeen ... and maintain an active DoD Secret Clearance. + IAT Level II Certification equivalent or higher per...of directly related help desk /service desk experience. + Experience providing Tier II … more
- Penn Medicine (Philadelphia, PA)
- …procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, ... and/or management. Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction with prompt action… more
