- IT Concepts (Austin, TX)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point ... Affairs (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the VA's IT services are reliable,… more
- Lincoln Financial (Radnor, PA)
- …problem management process. * Participating in an on-call Major Incident Management rotation, including weekend support . **What we're looking for** ... major Business technical incidents/problems, responsible for executing Critical Incident and Problem Management processes effectively. This includes… more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... and efficient manner; Coordinate with various teams (IT, Operations, Support ) to ensure effective incident response and...management experience, with at least 3 years leading major incident response in the financial or… more
- ServiceNow, Inc. (Santa Clara, CA)
- …holding a green card, will be considered."_** **This position reports to: Senior Manager, Major Incident Management ** The **Senior Major Incident ... continuous improvement. As a member of the Global Technical Support team, the Major Incident ...in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for… more
- NiSource (Columbus, OH)
- …ensure alignment of expectations, deliverables, and timelines. **Essential Functions** + Own the Incident , Major Incident and Problem processes. + Ensures ... timely resolution and minimal customer impact. + Oversee critical incident response activities involving major service outages...including at least 4 years in a problem or incident management role. + 3+ Years using… more
- JPMorgan Chase (Columbus, OH)
- …exceptional products and services. As a Major Incident Manager within our Major Incident Management (MIM) team, you will play a pivotal role in ... products you deliver to thrive. You will lead the management of Major Incidents with significant impact... Support III team member in Infrastructure Platform Incident Management , you will ensure the operational… more
- JPMorgan Chase (Columbus, OH)
- …(ITIL) framework. **Preferred qualifications, capabilities, and skills** + Experience in Incident Management tools, specifically ServiceNow. + Experience with ... of full stack technology systems, applications, or infrastructure. + Working on incident , problem, event management for employee platforms. + Coordinate the… more
- General Dynamics Information Technology (Chantilly, VA)
- …team. This individual will be part of a team responsible for incident management activities for desktop service support from a central location for a ... Family:** Systems Administration **Skills:** Information Technology Infrastructure Library (ITIL),IT Incident Management ,System Administration **Experience:** 3 + years… more
- Truist (Richmond, VA)
- …Truist's data, operations, clients, and teammates. Provide consistent and reliable incident management services while driving down cybersecurity risk. Align ... with internal stakeholders on best practices to improve incident management capabilities. Office Centric role (required...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- JPMorgan Chase (Tampa, FL)
- …from business disruption, minimizing the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven by any ... application or Clearing House/ Agent Bank outage. As an Incident Management Vice President in Global Command...the Business response across Operations, Client Service, Product for Major Incidents. + Assess risk and manage activities affecting… more
- Amazon (Herndon, VA)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Toyota (Plano, TX)
- …and driven Incident Response Manager to play a pivotal role in managing major incidents and leading incident /problem management efforts. In this role, ... actionable insights to leadership. + **Continuous Improvement:** Drive improvements in incident management processes, tools, and metrics, collaborating with… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Contributes to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Fiserv (Omaha, NE)
- …Service Management Boot Camp training + Ensure the availability of 24/7 incident management support through effective on-call rotation and resource ... Incident Manager Senior Director to lead our FTS incident management function. The ideal candidate will...management team, ensuring effective response and resolution of major incidents + Oversee the management of… more
- AbbVie (North Chicago, IL)
- …accountable for the global Incident Command Center (ICC). The role oversees Major Incident Management (MIM) services, a vital IT operation responsible ... in offering strategic leadership and comprehensive oversight of the IT incident management process. This role involves leading IT support services… more
- Paramount (New York, NY)
- …contact for senior management , being the 24/7 senior focal point for incident management within the enterprise, directing the CSIRT in appropriate response ... Response Team (CSIRT) activities and capabilities development with the support of SOC analysts and incident responders...what is actionable Ensure continual development of full security incident management lifecycle, from incident … more
- Alaka'ina Foundation Family of Companies (Honolulu, HI)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an Incident Handler to support our government customer located in Honolulu, ... list for LE/CI agencies as routinely provided by the major cybercrimes unit (MCU) and cyber counterintelligence agencies. +...support ; respond to higher headquarters' inquiries on cyber incident status or issues as appropriate or requested; and… more
- Wells Fargo (Chandler, AZ)
- …in order to ensure thorough and accurate reporting during and concluding a security incident . The candidate will also play a major role in detecting advanced ... of information security such as availability, integrity, confidentiality, risk management , threat identification, modeling, monitoring, incident response, access… more
- Henry Ford Health System (Detroit, MI)
- …within the Information Privacy and Security Office, the Principal Forensic and Incident Response Architect works closely with all IT departments to detect, analyze, ... security incidents. This position is expected to lead and participate in incident response activities including but not limited to computer forensic investigations,… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an Incident Response Handler to support our government customer located in ... Incident Response Handler Location DC - Washington Job...CCIR actions + Coordinating with Federal/DoD CIRT's + Firewall management + Host intrusion detection/prevention systems management … more