- Central Ohio Transit Authority (Columbus, OH)
- …+ Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: COTA's Manager , Customer Care performs highly responsible professional and ... ESSENTIAL JOB FUNCTIONS: + Plans, directs, and coordinates all customer care related activities/initiatives, including supervising, training, evaluating,… more
- Piedmont Airlines (Philadelphia, PA)
- …Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager , Customer Care in our Ground Handling Department. The primary ... to preplan manpower and equipment. This position will report to the Department Manager , Customer Care . **Essential Duties:** + Keep both the company goals… more
- BD (Becton, Dickinson and Company) (San Antonio, TX)
- **Job Description Summary** As part of Global Business Services, the Manager , QTC Customer Care is responsible for overseeing all aspects of the company's ... source for peers. + Responsible for delivering process efficiencies within the Customer Care teams, and extended processes touching the team through planning and… more
- Elevance Health (Roanoke, VA)
- ** Manager I Customer Care ** **Location:** This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while ... us and together we will drive the future of health care . The ** Manager I Customer Care ** is responsible for providing oversight for customer service… more
- GROWMARK, Inc. (Albany, OR)
- …pipeline of consistent and high-quality seed. * _PURPOSE AND SUMMARY STATEMENT_* The Manager , Customer Care seeks to develop and enhance processes ... quality from order to invoice. * _SUPERVISION AND LEADERSHIP_* Supervises Customer Care Associates and Specialists, responsible for transactional processing… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is seeking an expert and visionary ** Customer Care Communications Manager II** to lead strategic, high-impact communications ... across our Customer Care (CC) organization! In this role,...Care (CC) organization! In this role, the Communications Manager will be responsible for developing and implementing comprehensive… more
- Kuehne+Nagel (Torrance, CA)
- …our contribution counts in more ways than we imagine. **** The Air Logistics Customer Care Manager (ZA-C) is responsible for implementing and managing ... systematic information) to be able to execute on our customers behalf. The Area Customer Care Manager (ZA-C) is therfore responsible for the customer … more
- PulteGroup (Greenwood Village, CO)
- …part of our team, let's talk about your career with PulteGroup! Job Summary The Customer Care Manager II is responsible for managing homeowner service ... completion for all requests in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond to service requests in the… more
- PulteGroup (Carmel, IN)
- …talk about your career with PulteGroup! Job Summary The primary responsibility of the Virtual Customer Care Manager II is to triage warranty service requests ... the resolution of their concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager II will conduct an initial analysis of the … more
- Insight Global (Columbia, SC)
- …Global is actively working with one of the nation's top residential builders to identify a Customer Care / Warranty Manager for the Columbia, SC market. This ... experience in a customer support role, such as a customer service agent, property manager , sales specialist, or similar * Strong customer service skills… more
- Saia, Inc (Grand Prairie, TX)
- …and it's exactly what _going further_ is all about. **Position Summary** Manages customer service operations within a geographic region. Ensures high levels of ... customer satisfaction by overseeing service teams across multiple locations,...service teams across multiple locations, monitoring performance metrics, addressing customer concerns, and collaborating with local leadership to achieve… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...largest airline in the world running smoothly as we care for people on life's journey? Feel free to… more
- Stryker (Sacramento, CA)
- The Customer Care Process Manager (Remote) will support our Endoscopy Repairs Team, focusing on process and stakeholder management rather than direct people ... process optimization, standardization, and operational excellence-all aimed at enhancing customer value, supporting sustainable operations, and enabling talent development.… more
- Walmart (Bentonville, AR)
- …the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; ... time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and… more
- BrightStar Care (Wheaton, IL)
- …- Your Responsibilities! * Customer /client care - effectively manages the customer care procedures and is the point of contact for client/ customer ... at least 2 years of Experience as a Scheduling Manager and/or managing customer service within a...ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone… more
- Merck (Omaha, NE)
- …Job Summary This position reports to the Associate Director of Direct & Professional in Customer Care for our company's Animal Health. The customer service ... the daily functions of the team, especially when the manager is unavailable. The lead position will additionally assist...across the organization Required Qualifications + 8+ years of customer care or related experience + 5+… more
- PulteGroup (Wilmington, NC)
- …aspects of construction warranty and customer service. Assists more senior Customer Care Managers and/or direct supervisor in performing their duties and ... responsibilities.PRIMARY RESPONSIBILITIES: + Complete Division and/or Customer Care orientation, onboarding and training programs (eg, construction knowledge,… more
- PulteGroup (Columbia, SC)
- …+ Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for the build quality confirmation of the… more
- M/I Homes (Nashville, TN)
- …status. (MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.) + Directs and supervises subcontractors to improve ... and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over...with product and Company warranties and policies to ensure customer satisfaction. Duties and Responsibilities + Performs Post Closing… more
- PulteGroup (Carmel, IN)
- …analysis. + Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for quality inspections of the home prior to… more